Recent posts by Chris Werpy

Chris Werpy is senior vice president of solutions and services and has been with Masergy since 2007. He leads multiple teams and is responsible for the Solutions Engineering, Client Services and Emerging Markets organizations. He brings more than 15 years of networking and communications experience with a proven track record in technical and strategic roles in operations, sales and business development. Prior to joining Masergy, Chris held various leadership positions at ICG Communications, LineSider Technologies and Pac-West Telecom. He has published numerous industry articles, spoken on various panels and is a recognized thought leader in the communications and security industries.

AI for the Contact Center: What Research Studies Say about ROI

AI is fueling the digital customer experience, and research studies can help you confidently create a plan for investment. Identify ROI and avoid implementation missteps with this guide.

Read more

Digital Transformation in Financial Services: How to Meet the Needs of Online Customers

Both fintech startups and traditional financial services firms must evolve their network in order to remain relevant to today’s online consumers. Here’s how to digitally transform with less disruption.

Read more

75 RFP Questions to Ask Your Global WAN Provider

Identifying the right hybrid networking partner can mean the difference between digital transformation and stagnation. Here are 75 key RFP questions to ask your potential provider.

Read more

Synergy between Network Design and Security: Why Your Complex Virtual Network Calls for Segmented Flow Data

When your network design creates an unlimited number of virtual environments, shouldn’t your security strategy follow? Explore an overlooked technique to strengthen network and security synergies.

Read more