Case Studies

Masergy's patented technology, customizable solutions and unmatched customer experience are why a growing number of global enterprises rely on Masergy to deliver performance beyond expectations:

Adept Technology

"With Masergy, we have received customized consulting and proactive and instantaneous customer support.  Working with them has truly been refreshing!"
– Patrick O’Sullivan, IT Director, Adept  
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Global Manufacturing

American Homes 4 Rent

"Masergy is both a trusted business partner who provides a holistic approach to cloud communication services and an engineering partner who helps us develop robust solutions based on what’s best for us."-Steve Pomush, Director of IT, American Homes 4 RentView Case Study

Professional Services

Church Without Walls

“They put their money where their mouth is and in the end they succeeded by giving us a stable, wonderful network.” – Andy Seale, Media Director, The Church Without Walls    View Case Study 

Professional Services

Continuum

"Masergy has become our trusted adviser. We count on them to provide the guidance and support we need for exceptional application performance. When you don’t have an expansive IT staff or network engineer, this level of service and expertise is invaluable."
– Brendan Mullen, IT Director, Continuum
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Professional Services

Cornell University

"Reliability was our number one concern, and we’ve been incredibility impressed with Masergy.When the technology works as perfectly as Masergy’s, our concerns simply fade away!" – Stephen Demmings, Video Conferencing Mngr Cornell-Queen’s Executive MBA View Case Study

Education

Decision Toolbox

The Masergy Cloud Communications platform enables a unified presence for our distributed workforce. Our employees have increased their productivity and improved their efficiency thanks to the streamlined integrations with our business processes made possible by Masergy.
-Jay Barnett, Founder, Decision Toolbox
Professional Services

Ermitage Group

"Masergy has enabled seamless connectivity between our corporate sites and our data centre. Since we migrated to Masergy’s network, the quality of our video calls has been fantastic! The network itself, the after sales support and the Network Operations Centre (NOC) team have been outstanding!" – Rahul Ranmal, Group IT Manager   View Case Study

Financial Services

Hallmark Channel

Masergy’s comprehensive solution offered Hallmark Channel guaranteed bandwidth, dramatic improvement in latency and excellent technical support.  View Case Study

Media

Hamilton Lane

"Masergy stands up to its reputation of top-notch customer service. We know that we can rely on them to seamlessly manage our global telecom and data networking solutions." – Olin Honoré, Vice President, IT Hamilton Lane      View Case Study

Financial Services

Hudson Advisors

"We needed a global, low-latency, QoS-enabled private network at a reasonable cost from a financially stable provider who could provide us a bill that we could actually read and comprehend. We had a painful experience with our previous Tier 1 carrier’s MPLS services - their archaic billing systems limited their ability to provide a seamless infrastructure for our global offices. We didn’t know we had better options until we found Masergy." – Dave Goodman CTO, Hudson Advisors, LLC
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Financial Services

Masergy RealD Case Study

Masergy’s highly customized and feature-rich Hosted UC solution for RealD’s UK office was implemented within the tight deadlines stipulated. Impressed with the initial roll out, RealD awarded Masergy with a contract for the rest of their office locations in California, Colorado, Tokyo and China. RealD also replaced its entire WAN infrastructure with Masergy’s global VPLS service.

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Media

PCL Construction

"With Masergy’s superior quality network, we are able to use high-definition video conferencing to facilitate meetings with all of our offices, making scheduling easier for our executives and avoiding excessive air travel and all of the hassles and frustrations that come with it."
– Mike Plante, Senior Materials Manager, PCL Construction  View Case Study

Professional Services

Robotic Assisted Microsurgical & Endoscopic Society

"We believe that industry leaders like Masergy can open up new possibilities in networking and technology for remote medicine and telesurgery to flourish as a viable, secure and beneficial option for patient care. Masergy’s network has the reliability, scalability and flexibility we need to take our organization’s vision to the next level." – Dr. Sijo Parekattil, Administrative Director, RAMSES Director of Robotics, Winter Haven Hospital & University of Florida             View Case Study

Professional Services

Stroz Friedberg

"Compared to our previous Tier 1 provider, with Masergy, we doubled our bandwidth, received enhanced network reliability, flexibility and control and superior customer support and simple billing – all while saving money.”
– Stephen Doty, Vice President, IT Stroz Friedberg  View Case Study

Professional Services

SXC Health Solutions

"The support that Masergy provides is a big thing, too. Their people are qualified and they are willing to take responsibility, which is very rare in this industry. And they manage the necessary Ethernet handoffs very well."
– Kevin Beveridge, Director - Network Services  View Case Study

Professional Services

Teknion

"When you are expected to do infrastructure support across a large worldwide network with limited resources, you’re really looking for a business partner to help you achieve that objective without significantly increasing the cost of doing business. I think we have achieved that with Masergy." – Bill Flanders, Vice President of Infrastructure Support for Teknion 

 

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Global Manufacturing

Torus Insurance

"Network bandwidth is always in demand, so it is refreshing and highly useful to be able to adjust bandwidth amounts at any time from an over-provisioned stock. As the business needs change, we can easily increase the bandwidth used, giving us complete flexibility as well as future-proofing the network."– Marc Bennett, Network Architect Torus Insurance                 View Case Study

Financial Services

US Electrodynamics Inc

"Many people in the industry didn’t believe that broadcast, live video over MPLS could work. But, we learned that if you have the right network such as Masergy’s with the right equipment and the right configuration in place, it would not only work, but work reliably and affordably. Masergy’s flexible and reliable network has created an entirely new business model for us."– Satoshi Ono, Director, Business Development, USEI      View Case Study

Wabtec

"Masergy provides the networking power we need to make our applications run efficiently and effectively across our global enterprise." – Doug Salah, Lead Security and Network Architect, Wabtec 
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Global Manufacturing

WR Grace

"Masergy’s network has made it possible for us to implement superior quality video conferencing between our company’s global offices and has yielded about a 10 to 1 return on investment." – W. R. Grace & Co.

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Global Manufacturing