Case Studies

Masergy's patented technology, customizable solutions and unmatched customer experience are why a growing number of global enterprises rely on Masergy to deliver performance beyond expectations:

Adept Technology

"With Masergy, we have received customized consulting and proactive and instantaneous customer support.  Working with them has truly been refreshing!"

– Patrick O’Sullivan, IT Director, Adept  
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Global Manufacturing

American Homes 4 Rent

"Masergy is both a trusted business partner who provides a holistic approach to cloud communication services and an engineering partner who helps us develop robust solutions based on what’s best for us."

-Steve Pomush, IT Director
American Homes 4 Rent


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Professional Services

Church Without Walls

“They put their money where their mouth is and in the end they succeeded by giving us a stable, wonderful network.”

– Andy Seale, Media Director
The Church Without Walls
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Professional Services

Continuum

"Masergy has become our trusted adviser. We count on them to provide the guidance and support we need for exceptional application performance. When you don’t have an expansive IT staff or network engineer, this level of service and expertise is invaluable."

– Brendan Mullen, IT Director
Continuum
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Professional Services

Cornell University

"Reliability was our number one concern, and we’ve been incredibility impressed with Masergy. When the technology works as perfectly as Masergy’s, our concerns simply fade away!"

– Stephen Demmings,
Video Conferencing Manager 
Cornell-Queen’s Executive MBA
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Education

Decision Toolbox

"The Masergy Cloud Communications platform enables a unified presence for our distributed workforce. Our employees have increased their productivity and improved their efficiency thanks to the streamlined integration with our business processes made possible by Masergy."

-Jay Barnett, Founder, Decision Toolbox
Professional Services

Ermitage Group

"Masergy has enabled seamless connectivity between our corporate sites and our data centre. Since we migrated to Masergy’s network, the quality of our video calls has been fantastic! The network itself, the after sales support and the Network Operations Centre (NOC) team have been outstanding!"

– Rahul Ranmal, Group IT Manager
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Financial Services

Hallmark Channel

Masergy’s comprehensive solution offered Hallmark Channel guaranteed bandwidth, dramatic improvement in latency and excellent technical support. 
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Media

Hamilton Lane

"Masergy stands up to its reputation of top-notch customer service. We know that we can rely on them to seamlessly manage our global telecom and data networking solutions."

– Olin Honoré, Vice President of IT
Hamilton Lane
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Financial Services

Hudson Advisors

"We needed a global, low-latency, QoS-enabled private network at a reasonable cost from a financially stable provider. We had a painful experience with our previous Tier 1 carrier’s MPLS services. We didn’t know we had better options until we found Masergy."

– Dave Goodman, CTO
Hudson Advisors, LLC
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Financial Services

Land Home Financial Services, Inc

Land Home Financial Services, Inc

“We selected Masergy’s UCaaS solution for their best-of-breed call platform with advanced features, seamless migration strategy and personalized support philosophy. We like the flexibility of using their Managed Cloud Network at offices where we need the highest levels of QoS and the ability to bring our own bandwidth at the rest.
-Ramon Gutierrez, Systems Administrator, Land Home Financial Services.      

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Financial Services

Masergy RealD Case Study

Masergy’s highly customized and feature-rich Hosted UC solution for RealD’s UK office was implemented within the tight deadlines stipulated. Impressed with the initial roll out, RealD awarded Masergy with a contract for the rest of their office locations in California, Colorado, Tokyo and China. RealD also replaced its entire WAN infrastructure with Masergy’s global VPLS service.
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Media

McKenna Long & Aldridge LLP

 

"Masergy is a very good partner to help us grow and rearrange our business over time" – Patrick Tisdale, CIO

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McKenna Long and Aldridge CIO Testimonial

Legal

PCL Construction

"With Masergy’s superior quality network, we are able to use high-definition video conferencing to facilitate meetings with all of our offices, making scheduling easier for our executives and avoiding excessive air travel and all of the hassles and frustrations that come with it."

– Mike Plante, Senior Materials Manager, PCL Construction
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Professional Services

Robotic Assisted Microsurgical & Endoscopic Society

"We believe that industry leaders like Masergy can open up new possibilities in networking and technology for remote medicine and telesurgery to flourish as a viable, secure and beneficial option for patient care. Masergy’s network has the reliability, scalability and flexibility we need to take our organization’s vision to the next level."

– Dr. Sijo Parekattil, Admin Director,
RAMSES Director of Robotics
Winter Haven Hospital
University of Florida
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Professional Services

Stroz Friedberg

"Compared to our previous Tier 1 provider, with Masergy, we doubled our bandwidth, received enhanced network reliability, flexibility and control and superior customer support and simple billing – all while saving money.”

– Stephen Doty, Vice President of IT
Stroz Friedberg
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Professional Services

SXC Health Solutions

"The support that Masergy provides is a big thing, too. Their people are qualified and they are willing to take responsibility, which is very rare in this industry. And they manage the necessary Ethernet handoffs very well."

– Kevin Beveridge,
Director of Network Services
SXC Health Solutions
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Professional Services

Teknion

"When you are expected to do infrastructure support across a large worldwide network with limited resources, you’re really looking for a business partner to help you achieve that objective without significantly increasing the cost of doing business. I think we have achieved that with Masergy."

– Bill Flanders, Vice President of IS
Teknion
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Global Manufacturing

Torus Insurance

"Network bandwidth is always in demand, so it is refreshing and highly useful to be able to adjust bandwidth amounts at any time from an over-provisioned stock. As the business needs change, we can easily increase the bandwidth used, giving us complete flexibility as well as future-proofing the network."

– Marc Bennett, Network Architect
Torus Insurance
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Financial Services

US Electrodynamics Inc

"Many people in the industry didn’t believe that broadcast, live video over MPLS could work. But, we learned that if you have the right network such as Masergy’s with the right equipment and the right configuration in place, it would not only work, but work reliably and affordably. Masergy’s flexible and reliable network has created an entirely new business model for us."

– Satoshi Ono,
Director of Business Development
USEI
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Wabtec

"Masergy provides the networking power we need to make our applications run efficiently and effectively across our global enterprise."

– Doug Salah,
Lead Security and Network Architect
Wabtec 
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Global Manufacturing

WR Grace

"Masergy’s network has made it possible for us to implement superior quality video conferencing between our company’s global offices and has yielded about a 10 to 1 return on investment."

–Guy Welty
Manager of Global Media Networks
W. R. Grace & Co.
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Global Manufacturing