Press Releases

Masergy Ramps Up Marketing and Introduces New Brand Identity and Website
Reflects the company’s brand promise to help enterprises transform with certainty

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Masergy Honored with Two Cisco Contact Center Awards
#1 Global Webex Contact Center Users Award and Top Webex Contact Center Bookings Award

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Masergy Awarded 2019 INTERNET TELEPHONY SD-WAN Product of the Year
Masergy Managed SD-WAN Recognized for Exceptional Innovation

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Masergy Launches AIOps, the Industry’s First Integrated AI-based Network, Security & Application Optimization Solution
Masergy AIOps is the first step towards the vision of autonomous networking

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Masergy Cyber Security Chief David Venable Honored Among ‘Most Influential People in Security’
Security Magazine recognizes impressive contributions from Venable

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Masergy Announces Top Channel Partners for FY 2019
SD-WAN innovations and best customer experience continue to drive partner revenue

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Masergy Launches New Portal Experience Consolidating Analytics and Control
Simplifies network and application optimization for global SD-WAN and UCaaS

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Masergy Launches Integrated SD-WAN And Security Bundles
Enterprises benefit from increased application performance, advanced threat detection and response

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Masergy Releases 2019 SD-WAN Market Trends Report
New Survey Highlights Security and Skills Gaps as Top Drivers for SD-WAN

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Masergy Appoints Rebecca Carr as Chief Marketing Officer
Carr joins the executive team to elevate Masergy’s brand and support its corporate growth strategy

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Masergy Announces Spring 2019 STEM College Scholarship Winner
California high school student Krystal Horton earns company’s fourth STEM scholarship

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Masergy Announces Significant Channel Programme Growth in Europe
Doubles European channel partners and adds key new channel resources

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Masergy Appoints Maria Gotes as Chief Human Resources Officer
Gotes joins the executive team to accelerate human capital opportunities to fuel growth

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Masergy Releases 2019 Digital Transformation Market Trends Report
New independent study suggests more than half of enterprise IT professionals need help from industry partners and prefer agile service providers

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Masergy Honored With 2019 Circle of Excellence Award
Innovative SD-WAN, UCaaS and Managed Security solutions with unparalleled customer experience drive joint channel wins

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Masergy Launches New AI-Powered Intelligent Virtual Agent
Natural language processing coupled with predictive analytics serve as key drivers to meaningful customer experiences

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Masergy Selected as a Global Premier Partner for Cisco Webex Contact Center
Holistic approach and proven execution key drivers to customer success

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Masergy Advocates for a Stronger Focus on Cybersecurity at the British Legal Technology Forum 2019
Will highlight how to improve security postures with effective threat detection and response

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Masergy Wins Stevie® Award for Sales & Customer Service
Fifth consecutive Stevie award validates unparalleled customer experience

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Masergy Named The Only Visionary In Gartner Magic Quadrant for Network Services, Global
Innovative SD-WAN and Unparalleled Customer Experience Drives Customer Success

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Masergy Appoints Bob Laskey as Chief Revenue Officer and Executive Vice President
Laskey will head Masergy’s global sales and marketing

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Masergy Wins 2019 BIG Innovation Award for Secure Hybrid Networking with SD-WAN
Solution recognized for secure connectivity and real-time analytics

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Masergy launches Secure Wi-Fi and extends award-winning network management and cybersecurity protection into the customer LAN
New offering available through ever-expanding Secure Hybrid Networking solution set

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Masergy Honored with ‘Legacy Award’ for Long-Term Support of Children’s Advocacy Center of Collin County

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Masergy Unveils 2019 Enterprise Tech Predictions/Anti-Predictions
Experts analyze key trends for the coming year

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Masergy Announces Innovative Process to Earn 2019 STEM College Scholarships
Prizes totaling $10,000 available for most impactful inventions

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Masergy Earns Spot on CRN’s 2018 Solution Provider 500 List
Company stands out with industry-leading customer service and retention

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Masergy Earns 2018 International Business Awards® Gold Stevie® for Customer Service Department of the Year
Judges compelled by industry-leading Net Promoter Score and 99 percent customer retention

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Masergy Presents Digital Transformation Success Stories at Gartner Symposium/ITxpo 2018 in Barcelona
Session will highlight real-world case studies from leading global CIOs

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Masergy Secure Hybrid Networking Recognized in CRN’s 2018 Network Connectivity Partner Program Guide

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Masergy Recognized in Gartner Magic Quadrant for Unified Communications as a Service, Worldwide For Second Consecutive Year
Company improves position with increased Ability to Execute

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Masergy Discusses Digital Transformation Success at Gartner Symposium/ITxpo 2018
Company to highlight success stories from three global CIOs

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Masergy Earns 2018 INTERNET TELEPHONY SD-WAN ‘Product of the Year’ Award

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Masergy Expands Global Channel Programme in Europe
Company adds key channel resources and strategic focus to meet accelerated market demands

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Masergy Recognized as a ‘Strong Performer’ in Emerging MSSP Evaluation by Independent Research Firm
Company’s solution improves security posture for global enterprises with an integrated security ecosystem and 24/7 security monitoring

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Masergy Launches Secure Hybrid Networking for Enterprises
Company continues to redefine enterprise networking with integrated secure architecture, full event visibility and correlation, and advanced automation.

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Masergy Appoints James Parker as Chief Executive Officer
Chris MacFarland to serve as Executive Chairman and Chief Technology Officer

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Masergy Named 2018 Visionary Spotlight Award Winner for SD-WAN

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Masergy Announces 2018 STEM Collegiate Scholarship Winner
University of Massachusetts Lowell student Michael Doane earns company’s third annual gift; Spring 2019 program also announced

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Masergy Earns 2018 Unified Communications Product of the Year Award
Global UCaaS Solution Honored for Exceptional Innovation, Frictionless Migration and Comprehensive Support

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Masergy Announces Top Channel Partners for FY 2018
Award-winning Innovations and Channel Program Enhancements Continue to Drive Partner Revenue

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Masergy Announces Interoperability Of Global UCaaS With Cisco IP Endpoints
Global Enterprises Benefit from Seamless Cloud Migration with Multi-Platform HD Video Phones

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Masergy to Share Cyber Security Best Practices for Legal Professionals at ILTACON 2018

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Masergy’s 2018 Net Promoter Score Caps Off Fiscal Year of Innovation, Accolades, and Superior Customer Experience
Score Eclipses 70 in Consecutive Years, Company Expands Solutions and Earns Numerous Awards

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Masergy Improves Productivity with New UCaaS Mobile Application
App Combines Contextual Communications and On-Demand Collaboration

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Masergy Expands Global Bandwidth on Demand to SD-WAN
New Feature Enables By Location Real Time Control over Public Connectivity

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Masergy Announces Managed Cloud Access Security Broker (CASB) Solution
Turnkey Managed Service Provides 24/7 Security Monitoring and Incident Response for Cloud Applications

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Cyber Defense Magazine Honors Masergy Unified Enterprise Security as Most Innovative Managed Security Service
Recognized for Innovative Risk Mitigation, Incident Monitoring and Improved Security Outcomes

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Masergy Named To CRN MSP 500 For Managed Security Services Excellence
Company Featured in Managed Security 100 Category

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Masergy Wins Fourth Consecutive Stevie® Award For Sales & Customer Service
NPS of 74 differentiates company from rest of tech industry

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Enterprise Connect 2018: Masergy Makes UCaaS Provisioning Easy with Automation for Communications User Management
User profiles can be managed seamlessly to improve productivity

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Masergy Recognized as a ‘Visionary’ in Gartner “Magic Quadrant for Network Services, Global” for Second Consecutive Year
Company’s software-defined hybrid networking drives digital transformation for global enterprises

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Masergy Announces Third Annual STEM College Scholarship Program
Scholarship program doubled due to overwhelming interest

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Masergy VP William Madison Recognized as 2018 CRN Channel Chief
Program Experienced Increase in Revenue, Total Sales and Headcount

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Masergy Extends Managed Detection and Response Platform with Office 365 Security Monitoring
Enables enterprises to mitigate potential attacks with greater visibility and incident response

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Masergy Integrates Managed Cloud Workload Protection Into MDR Platform
Enables scalable and secure enterprise cloud services

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Masergy Streamlines Enterprise Cloud Transition With SD-WAN Enhancements
New Embedded Features Improve Application Performance and Security

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CRN Features Masergy In Its Prestigious 2017 Cloud Partner Program Guide
Company’s Innovative Technologies, Customizable Solutions, and Superior Client Experience Enables Large Enterprise Wins with Channel Partners

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Masergy Offers Complete PSTN Replacement In Hong Kong
Global Office Service Now Available Across 23 Countries Worldwide

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Masergy Managed Security Named Finalist In Fierce Innovation Awards
Integrated detection and response platform coupled with 24/7 security monitoring and threat intelligence separates Masergy from traditional MSSPs and newcomers in the MDR market

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Masergy’S SD-WAN Pro Wins 2017 SD-WAN Excellence Award
Company’s Innovation Praised for Empowering Enterprises With Agile, Reliable and Application-Aware Solution

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Ingenico Improves Global Application Performance With Masergy’ Managed SD-WAN
Global Leader in Seamless Payment Implements Agile Network Across 88 Locations

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Masergy Cybersecurity VP to Mentor Security Leaders at Warsaw Security Forum
Experts to share thoughts on cyber terrorism and global security challenges

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Masergy’s Cloud Contact Center Wins Golden Bridge Award
Masergy’s Omni-Channel Innovation Recognized for Increasing Agent Productivity and Maximizing Sales and Service Business Outcomes

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Masergy Breaks Down Productivity Barriers With New Communicator HUB For UCaaS
Contextual Communications and On Demand Collaboration In One Innovative App

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Masergy’s SD-Wan Solutions Win Stevie® Award For Providing Unparalleled Business Agility To Global Enterprises
Company’s SD-WAN Pro and SD-WAN Go Continue to Deliver Unprecedented Application Performance, Cost Savings, and Flexible Connectivity for Enterprises

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Masergy Global UCaaS Solution Selected To Join GE Healthcare’s Centricity™ Partner Program
Masergy’s UCaaS Solution Verified by GE Healthcare to Work Alongside Centricity Software

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Masergy Empowers the Detection and Response Mission with Integrated Network Visibility Tool
New Capability Enables Effective Alerting, Investigation and Incident Response

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Masergy Announces 2017 STEM College Scholarship Fund Award Winner
University​ ​of​ ​Florida's​ ​Samantha​ ​Garcia​ ​Receives Company's​ ​Second​ ​STEM​ ​Award

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Masergy Continues to Demonstrate Cyber Security Expertise with PCI Vendor Compliance Certification
Multi-Factor Authentication and Segmentation Penetration Testing Further Improve Cardholder Data Security

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Masergy Makes Inc. 5000 List For Sixth Time
Masergy Makes Elite Honor Roll of Nation’s Fastest-Growing Private Companies

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Masergy Announces Top Channel Partners for FY 2017
Award-Winning Innovations such as SD-WAN, Cloud Contact Center and Managed Detection and Response Continue to Drive New Channel Partner Revenue

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Masergy Adds Endpoint Detection and Response to its Integrated Managed Security Solution
MEDR Service Lets Companies Rapidly Respond to Cyber Security Threats From Compromised PCs, Servers and Mobile Devices

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Masergy Recognized In CRN’s 2017 Network Connectivity Partner Program Guide
Year-After-Year Managed Service Provider (MSP) Industry Validates Masergy’s Network Solutions Among the Best

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Masergy Helps CISOs Expand Their Cyber Defense at Black Hat Workshops
Comprehensive Managed Detection and Response Solutions Will Demonstrate the Path to Improved Security Outcomes

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Masergy Continues to Outperform the Competition with a Net Promoter Score of 74
Customer Experience Improvements Puts Masergy Ahead of Technology and Telecom Industry Averages for Six Years Running

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Masergy Webinar Discusses EU General Data Protection Regulation (GDPR) and How It Impacts Business
1 out of 3 Public Webpages of Leading UK Companies Currently Collect Personal Visitor Information and are Subject to New GDPR Rules

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Masergy Named To CRN’s 2017 Solution Provider 500 List
Company Continues to rank Among the Largest Technology Integrators, Solution Providers and IT Consultants in North America

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Masergy Cloud Contact Center Honored With IT Service Management Stevie® Award
Company’s Compelling Communications Innovation Captures 2017 American Business Award

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Masergy’s Chris MacFarland is a Top-Rated CEO on Glassdoor
MacFarland Receives a 97% Employee Approval Rating

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Dallas Business Journal Names Masergy To 50 Fastest-Growing Company List For A Second Consecutive Year
Company Continues to Change the Face of Global Communications with Innovative Technology

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Masergy’s SD-WAN Wins 2017 Visionary Spotlight Award
SD-WAN Offers Agile and Cost-Effective Connectivity With Global Deployment Options

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Masergy Adds SD-WAN Go Managed Service For Next-Generation Networking
With Two SD-WAN Options, CIOs Gain Choice and Flexibility

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Masergy Webinar Explores Why SD-WAN is Taking Enterprise Networking by Storm
Get the Facts on SD-WAN Deployment, Cost and Security Options

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Eurostar Selects Masergy’s Network and Security Solutions
Cross-Continent Connectivity Supports High-Speed Railway’s Digital Business Transformation Efforts

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Masergy’s Cloud Contact Center Receives 2017 Unified Communications Product of the Year Award
Solution Gains Recognition for Omni-Channel Communications, Predictive Analytics and Seamless Integration with Salesforce.com

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Masergy Achieves TMC Award Trifecta for Unified Communications Excellence, NFV and SDN Products of the Year
Company's Vision of Simplified, Global Communication Continues to Impress Industry Judges Year After Year

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Masergy Partners with Cloudpipes to Make Communications-Enabled Business Workflows as Easy as Assembling Lego Blocks
UCaaS Adopts No-Code Approach to Business Process Integration

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Masergy Executives to Address Cloud Communications and Disruptive Technologies at Enterprise Connect
Masergy to Provide Communication and Collaboration Insights

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Masergy Takes Main Stage at British Legal Technology Forum 2017
Company Returns to Address Next Generation Cyber Security with Attendees

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Masergy Strikes Stevie Award Gold Again
Company’s Customer Service Continues to Surpass Industry Expectations

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Masergy’s Managed SD-WAN Takes 2017 Big Innovation Award
Fully-Managed Wide Area Network Solution Offered Via Company's App Store

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Masergy’s Chuck Ward Recognized as 2017 CRN® Channel Chief for Second Consecutive Year
Innovative Partner Hotline Helps Partners Respond Quickly to Customer Requests

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Masergy Recognized in CRN MSP 500 for Managed Security Excellence
Unified Enterprise Security Solutions Helps Partners Offer Innovative Solutions

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Masergy Named the Only Visionary in the 2017 Gartner Magic Quadrant for Network Services, Global
Software-Defined Hybrid WAN Solutions Promote Agile Business Solutions

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Masergy Launches Cloud Contact Center with Predictive Analytics and Salesforce Capabilities
Solution Transforms Legacy Call Centers with Unified Communications and Team Collaboration Integration

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Huisman Selects Masergy for Global Networking
Global Manufacturer Puts Masergy Above Competition for Network Performance and Customer Experience

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Masergy Announces 2nd Annual STEM College Scholarship Fund
Company to Award $5,000 Scholarship to Student Pursuing a STEM Education

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