Two-Stage Dialing

Description:
Two-Stage Dialing allows you to integrate your cell phone or PSTN landline with your Masergy services by prompting for additional dialed digits for call origination attempts if the "Allow activation with any user address" check box is checked and the original dialed digits matches your phone number(s), extension(s) or aliases.

The collected digits replace the original dialed digits and are used to complete the call. By associating your cell phone or PSTN landline with your primary device or alternate location, you can originate calls from your cell phone or PSTN landline to your Masergy phone number and get prompted for additional digits allowing you to leverage enterprise dialing and other Masergy services. In addition, you can use the search button to search for more phone numbers that can be used for Two-Stage Dialing.

How to:
For further details on how to use this feature please contact support at ccsupport@masergy.com or schedule a training session by sending an e-mail to cctraining@masergy.com.