New automation engine accelerates time-to-service, giving clients faster price quotes, speedier order orchestration, and smoother migration processes.
SD-WAN, trends in security, and changes at the WAN edge are triggering an IT rethink--it’s called SASE.
Helping clients improve global business continuity, Masergy opens additional network points of presence in the the Philippines, Canada, and the USA.
Research shows those who are most satisfied with cloud UC solutions are using SD-WAN. Explore the advantages of this technology pairing.
As SD-WAN matures, it’s meeting more enterprise needs. Ovum explains SD-WAN evolution and why IT leaders now have more to gain.
When it comes to supporting cloud services, Microsoft Azure and AWS are becoming the new norm. This guide explains the types of direct cloud connections and how to choose between them.
As the pioneer in software-defined networking, Masergy’s new brand crystallizes the value we deliver--helping enterprises transform with certainty.
VoIP and video communications must be crystal clear. Don’t miss this network connectivity guide that helps you identify the access types best suited to accommodate unified communications.
AI is fueling the digital customer experience, and research studies can help you confidently create a plan for investment. Identify ROI and avoid implementation missteps with this guide.
In focusing too narrowly on single technologies, IT leaders miss out on the aggregate benefit of technology chains. The key is to ensure tight integration across all layers of the IT ecosystem with a technology value chain.
With two awards, Cisco recognizes Masergy as its top strategic partner in delivering Webex Contact Center solutions to the market. Masergy has more bookings and the most global users worldwide.
Multi-cloud environments can be accompanied by cloud app performance challenges. Learn how to build a predictable cloud delivery platform with SD-WAN.
Masergy AIOps is the network service industry’s first AI-based network automation solution. See how it will transform IT management and application performance as we know it.
How are IT executives working through the SD-WAN decision making process? IDG research explores why security, network visibility, and in-house talent are key considerations.
Enterprises are only as agile as their IT network. Masergy’s webinar with analyst Zeus Kerravala explores competitive agility and the SD-WAN selection criteria buyers need to digitally transform.
As SD-WAN has matured, buyer concerns have shifted. Research reveals which adoption challenges test IT leaders the most and how buyers can break down barriers to SD-WAN.
How do legal firms support cloud applications and foster emerging technologies all while addressing the ever-expanding scope of security threats? Masergy offers answers at ILTACON 2019.
When it comes to managing your global network, unified visibility is everything, and Masergy’s new SD-WAN portal delivers deeper transparency and a more simplified management experience.
The ingenuity of UCaaS technology is often overshadowed by a complex solution design and deployment process. Get tips for decreasing IT complexity and simplifying your cloud migration.
Research shows the widespread business benefits of SD-WAN are spurring a rise in expectations. See how the trend is spawning new action items for those looking to champion a solution.
Many organizations are starting to realize that their aging, on-premises call centers are adversely impacting their business. These systems are complex and costly to maintain. The inability of legacy call centers to provide users with easy access to...
Research from IDG shows that 90% of companies have either adopted SD-WAN or are actively researching the technology. Explore the state of SD-WAN adoption and how it acts as a lever for IT agility.
Collaboration drives competitiveness, and unified communications is the first stepping stone to success. Explore the pain points and solutions for keeping people digitally connected.
Masergy supports students with inventions making an impact on society. A new STEM scholarship will award $10,000 in total prizes to innovative college students. Get the application details.
As a valuable aspect of SD-WAN, application-based routing is key for bandwidth utilization and cloud services support. Here’s how it works and keys for success.
Contact centers need to evolve with modern technologies, but how do you decide among the options? This cloud migration guide has selection criteria help you identify the best approach.
Moving communications to the cloud just got easier! CloudCollab smoothly blends Cisco’s collaboration tech stack with Masergy’s reliable network services.
Which IT initiatives recognize the greatest benefit from an SD-WAN investment? In this blog, we explore the explosive growth of SD-WAN and how it delivers on top business needs.
Enterprises are now asking their security partners to fight cybercrime on their behalf, making deeper evaluations essential. Key criteria and must-have tools help you know which partners are trustworthy.
Both the workplace and the contact center are proving to be among the top beneficiaries of artificial intelligence. Get the five steps for success.
SD-WAN leaves CIOs balancing difficult decisions. How to distinguish among service providers and find the partner best suited for digital transformation.
Online security threats are constantly evolving. What should you worry about now? Here’s the latest line up of cybersecurity threats and how to stay ahead.
Hybrid cloud solutions are deployed partially on-premise and partially in the cloud. But which partner and solution is best for this approach? Consider these criteria.
The SD-WAN services market is flooded with solutions, all promising networking nirvana. Here are five criteria for evaluating managed SD-WAN.
Digital transformation study sheds light on technology investments, preferred partnerships, and ROI approaches for IT metamorphosis.
Security must be at the top of the priority list for every SD-WAN deployment. Here’s what you need to keep data safe yet accessible.
As IT leaders evaluate the cost benefit of unified communications with SIP trunking, they should first understand how hybrid cloud deployments fit in.
SIP-trunking makes it easier to justify unified communications investments, but how do you evaluate the cost-benefit of hybrid cloud models? Get eight factors for ROI.
Contact centers need more than voice communications. Learn how the cloud offers an omnichannel approach for tracking and understanding customers.
This cost analysis helps IT leaders decide between managed security services and building their own security operations center.
Masergy and Cisco have partnered together to give enterprises everything they need in a single, cloud-based environment that smoothes migration.
Hybrid UCaaS deployments are advantageous, but research shows 4 out of 5 have challenges with solutions. Get tips for overcoming common pitfalls.
Masergy is a leader in customer service, as proven by our five consecutive Stevie Awards. How did we get here? Let’s recount the ways.
SD-WAN edge devices and their configuration play a factor in network transparency and performance optimization. Here’s what you need to know.
As a consistently rising star in the Gartner Magic Quadrant for network and SD-WAN services, Masergy stands uncontested as a Visionary. Here’s why.
The Director of Security Solutions at Masergy dispels one of the biggest cybersecurity myths that he hears the most.
Many networks are sitting on unused bandwidth. These three SD-WAN features make bandwidth more efficient and dynamically manageable.
Many people believe it’s only SD-WAN if your network uses public internet links, but that’s false. Here’s why SD-WAN should be access agnostic.
Detection and response services take traditional security services a step further. Here’s how it’s different and how to know if you need it.
Are you ready for IoT? Five necessities prepare the IT environment to successfully manage and secure a plethora of connected devices.
Masergy’s Director of Cybersecurity Solutions explores what credential stuffing is and how to protect yourself against it.
Self-adjusting networks are just around the corner. How will future networks better serve CIOs and what’s needed to get there? The answers are here.
Translate business goals into an ideal network design that blends both private and public access. Get a design framework, tips, and common missteps.
Team Collaboration is poised to be the new sought-after UCaaS feature. Masergy explains what it is and how it will drive productivity to new heights.
When migrating to IaaS/PaaS, what should customers do to secure their part of the shared security model? Here’s how to secure cloud workloads.
IoT is a hotbed for innovation, but it requires sophisticated IT capabilities. Here are two key limitations and three strategies needed for IoT.
The year 2018 brought valuable insights in networking and security. Explore ten trends, executive takeaways, and some suggested reading.
Here’s are the top skills every CISO should have to effectively communicate about security issues in both technical and business terms.
Officially stepping into the role of CEO at Masergy, James Parker shares his inspiration and reasons for joining the team.
A Chief Information Security Officer (CISO) must be able to talk to board members and C-level executives and explain security issues in both business and technical terms.
Software defined network architectures lay the foundation for the self-driving networks of our future. Explore the evolution of intent-based networks and learn how to build one.
Security is a concern for those migrating to the cloud. Understand the risks, shared security models, Cloud Access Service Broker (CASB) solutions, and how Masergy’s Managed CASB offering can help.