User Bundles and Features

Feature Rich Cloud Unified Communications User Bundles.

Our inherently scalable UCaaS solutions deliver a wide range of enterprise-class User Features packaged to meet your unique business needs. Individual users can be organized into groups and gain additional functionality with Group FeaturesWe’ve intentionally only packaged specific features into our User Packages leaving many features as optional to maximize your ability to customize your Masergy UCaaS solution and avoid paying for unnecessary features. Our optional features are highly cost effective, ensuring that even fully optioned User Packages are competitively priced.
Download Masergy UC Bundles and Features List (PDF)

 


 

Optional User Features

Voice Mail With Unified Messaging

     

IM and Presence Client

     

Web Collaboration

     

Auto Attendant

     

Call Recording

     

Business Process Integration (MSO/SFDC, ETC)

     

Call Center Client

     

HD Phone Rental Option

     

Receptionist Client

     

eFax Line

     

 


 

Explore our for a complete comparison of ALL User Bundles, Features and Group Features.

Full Bundles and Features List

 

Executive

Mobility

Power

Business

Utility

Call Accounting check check check check check
Client Call Control check check check check check
Call Park check check check check check
Call Pickup (*98) check check check check check
Call Waiting check check check check check
Calling Line ID Blocking (Outgoing) check check check check check
Calling Line ID Delivery (Outgoing) check check check check check
Direct inward-outward dialing check check check check check
E911 check check check check check
Extension dialing check check check check check
External Calling Line ID Delivery check check check check check
Internal Calling Line ID Delivery check check check check check
Music on hold (user) check check check check check
Personal Web Portal check check check check check
Phone Status Monitoring check check check check check
Polycom Phone Services check check check check check
Privacy check check check check check
Third-Party Voice Mail Support (user) check check check check check
Voice Portal (user) check check check check check
Park Orbits or Automatic Hold/Retrieve          check
Anonymous Call Rejection check check check check  
Automatic Callback check check check check  
Barge-in Exempt check check check check  
Call Forwarding Always check check check check  
Call Forwarding Busy check check check check  
Call Forwarding No Answer check check check check  
Call Forwarding Not Reachable check check check check  
Call Return check check check check  
Call Transfer check check check check  
Do Not Disturb check check check check  
Hoteling Guest check check check check  
Last Number Redial check check check check  
Speed Dial 100 check check check check  
Speed Dial 8 check check check check  
Three-Way Call check check check check  
Shared Call Appearance (Simple) check check check    
Masergy Anywhere check check      
Remote Office check check      
Sequential Ringing check check      
Shared Call Appearance (MCA) check check      
Simultaneous Ring check check      
Two-Stage Dialing check check      
Busy Lamp Field check   check    
Hoteling Host check   check    
Push to Talk check   check    
Six-Way Calling check   check    
Alternate Numbers check   check    
Call Forwarding Selective check   check    
Call Notify check   check    
Directed Call Pickup check   check    
Directed Call Pickup with Barge-in check   check    
Priority Alert check   check    
Selective Call Acceptance check   check    
Selective Call Rejection check   check    

Optional Features

Telephony Toolbar          
Masergy Receptionist Client          
Masergy Unity Client          
Masergy Communicator          
Masergy Collaborator          
Call Centers          
Call Center Queue          
Call Center Agent          
Call Center Supervisor And Agent          
Call Recording          
Masergy Fax Solution          
Fax To Email          
Third-Party Voice Mail Support          
Voice Portal          
Voicemail to Email          
Voicemail Transcription          
Voicemail Transcription (Machine Only)          
Voicemail Transcription (Human Assisted)          

Enhance productivity with embedded features.

Our global UC solutions deliver a comprehensive suite of communications and productivity applications from the
cloud to your fingertips. Masergy UCaaS delivers enterprise-grade communications anytime, on any device, anywhere on the globe.

 

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