Managed Router
Give yourself additional piece of mind when it comes to your enterprise network. Our Managed Router solution offers CPE procurement, installation, maintenance and fault management services.
These services allow you to cut down on expensive technician calls, ensure optimal network performance and maintain your focus on your daily business operations. We also make it easy to track and manage the effects of various hardware and software elements on network operations by monitoring and logging device configuration changes.
When a problem threatens network efficiency, we can detect, log and escalate the issue for rapid resolution.
Key Benefits
- Increased uptime
- Cost containment
- Logged configuration changes
- Daily real-time polling
- Archival configuration recovery assistance
- 24x7x365 monitoring
- Fault diagnosis and escalation
Configuration Management Services Include
- Logging of device configuration changes
- Daily polling of each contracted device for configuration changes
- Capture and archival of the latest five device configuration changes
- Delivery of last archived configuration to assist with rapid recovery for configuration loss, changes or performance issues
- Reporting and Automatic updates for device operating systems
Fault Management Services Include
- 24x7x365 device and circuit monitoring with real-time polling and up/down status
- Archiving events in the current and historical event log
- Detecting, isolating, diagnosing and restoring faults
- Fault diagnosis and resolution via unique monitoring and escalation processes
- Comprehensive reporting on faults
