Managed Router

Give yourself additional piece of mind when it comes to your enterprise network. MASERGY Managed Router offers a full suite of CPE procurement, installation, maintenance and fault management services.

MASERGY Managed Router services allow you to cut down on expensive technician calls, ensure optimal network performance and maintain your focus on your daily business operations.

MASERGY makes it easy to track and manage the effects of various hardware and software elements on network operation by monitoring and logging device configuration changes.

When a problem threatens network efficiency, MASERGY can detect, log, and escalate the issue for a rapid resolution.

Configuration Management services include

• Logging of device configuration changes
• Daily polling of each contracted device for configuration changes
• Capture and archival of the latest five device configuration changes
• Delivery of last archived configuration to assist with rapid recovery for configuration loss, changes or performance issues
• Reporting and Automatic updates for device operating systems

Fault Management Services include

• 24x7x365 device and circuit monitoring with real-time polling and up/down status
• Archiving events in the current and historical event log
• Detecting, isolating, diagnosing and restoring faults
• Fault diagnosis and resolution via unique monitoring and escalation processes
• Comprehensive reporting on faults

Download a brochure about Managed Router.