In the unpredictable IT world, no one can offer 100% certainty, but Masergy gets pretty darn close. For nearly two decades, we’ve pioneered software-defined networking in ways that help predict certainty. Our groundbreaking network and cloud platform and undaunted commitment to client-first service help global enterprises transform with certainty. When you need SD-WAN, trust the pioneers in SD-networking.
More than 1600 enterprises trust Masergy.
Delivering unrivaled application performance, Masergy serves global enterprises in 102 countries.
Eclipsing the industry average of 24, Masergy's Net Promoter Score consistently ranks 70+.
Clients love our undaunted commitment to customer-first service.
Transform with certainty--partner with the original SD-network innovators.
Masergy commits to 100% in-sequence packet delivery (Edge-to-Edge).
Business never stops--that's why we have certified network and security analysts working around the clock.
Distill billions of alerts down to the meaningful few using machine learning and behavioral analytics.
Masergy recognized as a Visionary for 4 years running
Chairman & CEO
Chris MacFarland joined Masergy as Chief Operating Officer in 2008 and was promoted to CEO and Executive Chairman. Prior to joining Masergy, he has served in various senior executive positions at BroadSoft, McLeodUSA, Allegiance Telecom, Verio, OnRamp, CompuNet, and Compu-Tek International.
Chris was selected as a 2017 Glassdoor Employees’ Choice Top CEO, Tech Titans CEO of the Year for 2016 and Ernst & Young Entrepreneur of the Year 2015 for the Southwest region. Chris currently serves on the board of directors for iTopia, Compass Data Centers and Tech Titans.
Chris is passionate about community service and has championed numerous charitable and outreach programs including as a board member of the Warrior Family Network and International Student Foundation. He attended the University of Texas at Arlington where he majored in Computer Science and Engineering.
Executive VP & CFO
Rob Bodnar has served as Masergy’s Chief Financial Officer and Secretary since August 2005 and was additionally named Executive Vice President in July 2010. In addition to leading the finance, accounting, and legal organizations at Masergy, Rob is responsible for capital formation strategy, investor relations and directing M&A activities.
Prior to Masergy, Rob served as Vice President and CFO at Covaro Networks, a manufacturer of networking hardware, which was sold to ADVA Optical Networking in 2006. Previously, Rob worked in a variety of senior financial and accounting positions at Metera Networks, Spaghetti Warehouse restaurants, and KPMG. Rob holds an MBA from Baylor University and a bachelor’s in business administration from Texas A&M University.
Chief Human Resources Officer
Maria Gotes is Masergy’s Chief Human Resources Officer. She heads up the global human resources organization and is responsible for leading inclusive HR and Talent strategies while preserving Masergy’s dynamic corporate culture.
Gotes brings more than 15 years of experience heading human resource teams. She has held senior positions and has demonstrated success in executing human capital strategies, full talent cycle, M&A, and organizational scaling for growth at a number of leading technology companies.
Gotes holds an MBA and Bachelors of Engineering in Biomedical Engineering from Arizona State University. She is also a Society of Human Resources Management (SHRM) Senior Certified Professional.
Chief Operating Officer
Todd Lechtenberg is Masergy’s Chief Operating Officer. Todd is responsible for the company’s Network and Security Operations, Service Delivery, and Access Management organizations. He is a respected industry leader in the field of global operations, network services, and network optimization with 25 years experience in the technology and telecommunications industry.
Prior to joining Masergy, he served in various senior leadership positions at Windstream, PAETEC, McLeodUSA, and technology consulting. He began his career at WilTel and MCI Communications. Todd is an entrepreneur and holds a degree in accounting from Oklahoma State University.
Chief Technology Officer
Terry Traina is the Chief Technology Officer and has been with Masergy since 2004. Terry leads various teams including research and development, platform architecture, software engineering, and product development. Terry has over 20 years of experience in the telecommunications industry specializing in building and managing everything from enterprise software-defined networks to routing and switching platforms.
Prior to joining Masergy, Terry has held various technical positions at Chiaro Networks, Allied Riser Communications, and EDS. Terry holds a bachelor’s of science in electrical engineering from the University of Southwestern Louisiana.
General Counsel & Secretary
Jeff Walker has served as general counsel and secretary since June 2017. He leads the legal team and is responsible for enterprise legal matters including transactions, litigation, IP, real estate, labor and employment, and corporate governance. Jeff has more than 20 years of experience as in-house counsel in the telecommunications, energy, and retail industries.
Prior to joining Masergy, Jeff served as in-house counsel for Energy Future Holdings Corp., RadioShack Corp., The Bombay Company, Excel Communications, eMeritus Communications, and VarTec Telecom. Jeff holds a bachelors of business administration from Baylor University and a juris doctor from Louisiana State University.
Chief Marketing Officer
Rebecca (Becky) Carr heads up Masergy’s global marketing organization and is responsible for driving its growth strategy, creating demand, elevating brand awareness and consideration and creating differentiated experiences that result in client loyalty.
Becky has more than 25 years of sales and marketing experience across technology, software and consumer brands. Prior to joining Masergy, she was the Global Head of Marketing at Avaya. She has also held Chief Marketing Officer positions at CoStar, Savvis/CenturyLink and Foxwoods Resort & Casino, and led global business marketing for Verizon Business/MCI. Becky began her career in telecom with Cable & Wireless.
Becky earned her bachelor of arts from Hobart and William Smith Colleges in Geneva, NY.
SVP Sales
Mark brings 25+ years of industry expertise to Masergy. Prior to his current role, Mark held several senior sales leadership positions at PAETEC Communications and Windstream Communications. He has deep expertise in optimizing sales performance, and his passion for success is the foundation of the culture for the Masergy sales organization. He holds a B.A. in Finance from Rider University and continuing studies in Executive Leadership Management from University of North Carolina – Kenan-Flagler Business School.
SVP Channel Sales
Jim Glackin serves as Masergy’s SVP of Global Channels, leading Masergy’s channel sales strategy. He develops and maintains partnerships with leading organizations focused on IT service excellence and is responsible for Masergy’s partner community, adding new channels, routes to market, and deepening alliance relationships. Under Jim’s leadership, Masergy fosters an ecosystem of shared success for partners across the globe.
Jim brings more than 25 years of experience as a sales executive and Channel Strategist. He started his channel management career at AT&T in the Alliance Program, serving in positions including Channel Sales Manager for South Florida, Director of the AT&T Remarketer Program, and the Alliance Channel Director for the Midwest. He then joined CenturyLink, where he served as Channel Director, Area Vice President, and VP of Strategic Partners. Jim lives in Chicago with his wife Natalia.
Enjoy simple, scalable connectivity that improves application performance, reduces costs, and increases agility.
Masergy’s SD-WAN is unique because it’s built on Masergy’s network that delivers industry-leading performance with globally consistent SLAs, and provides a single portal for real-time analytics and control with unmatched network and application intelligence. Enterprise security is built in with 24/7 threat monitoring and management, and transport-agnostic access lets you mix and match any transport method or connectivity type. Plus, Masergy always gives you an unparalleled client experience.
Achieve consistent global communications and unrivaled application performance with best-of-breed solutions from Masergy and Cisco®.
Masergy UCaaS is built on the Cisco collaboration platform and delivered on the Masergy network that guarantees 99+% availability, <1 millisecond of jitter, and 100% in-sequence packet delivery across the globe. You’ll get calling, video conferencing, and team collaboration--all with availability in 120 countries, hybrid cloud solutions powered by SIP trunking, and 25 countries with PSTN and SIP trunking. Plus, it’s managed with built-in security services. Gain the confidence you need to support always-on communications.
Make personalized experiences possible with virtual agents, predictive routing, and workforce optimization embedded in our software-defined network fabric.
Masergy’s Cloud Contact Center delivers omnichannel customer engagement on a global scale. You get unsurpassed quality with a best-of-breed solution leveraging Cisco Webex Contact Center technology embedded into our software-defined network that delivers industry-leading performance worldwide. Complete with virtual agents infused with artificial intelligence (AI), workforce management, and predictive call routing, you’ll be able to provide your customers with the best experience anywhere anytime.
Optimize your security resources and improve security outcomes with comprehensive detection and response solutions.
Pioneering threat detection and response 19+ years ago, Masergy offers a comprehensive and scalable approach to security that includes technology, analytics, mature incident response, and a global team of certified security analysts—all working together. Masergy ingests more threat data for wider coverage that distills millions of alerts down to a manageable amount. Pick and choose the technologies that complement your existing investments, and our fully managed security operations center (SOC) will take care of the rest.
Ready to help organizations around the world embrace the digital future and transform with certainty? Join a global team recognized for customer-first service, groundbreaking technology, and rapid growth.