Professional Project Management
Great solutions require attention to detail at every stage of implementation. At Masergy, every client is assigned a project management team for the lifetime of the engagement. Professional project management for all solution implementations, activations, and ongoing service changes are included with every solution to ensure we deliver your desired outcome.
Masergy’s reputation for high performance is unparalleled in the industry. Masergy enjoys a 99% customer retention rate and an industry-leading Satmetrix Net Promoter Score of 74. Year-after-year, Masergy continues to win customer praise and industry awards for top customer service and satisfaction.