The Masergy Customer Experience


The Masergy Customer Experience

It’s the industry’s best (and we have the numbers to prove it).

Masergy is an enterprise tech company unlike any other: we deliver networking, unified communications, and cybersecurity services to your business without hassles. Our innovative Software Defined Platform enables you to be more agile, productive, and secure.

The moment you choose Masergy, you’ll experience comprehensive design, implementation, and support from a dedicated team of passionate experts assigned to help your business 24/7.


Net Promoter


Retention Rate

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Professional Project Management

Great solutions require attention to detail at every stage of implementation. At Masergy, every client is assigned a project management team for the lifetime of the engagement. Professional project management for all solution implementations, activations, and ongoing service changes are included with every solution to ensure we deliver your desired outcome.

World-Class Reputation

Masergy’s reputation for high performance is unparalleled in the industry. Masergy enjoys a 99% customer retention rate and an industry-leading Satmetrix Net Promoter Score of 74. Year-after-year, Masergy continues to win customer praise and industry awards for top customer service and satisfaction.

Satmetrix: A Masergy Customer Success Story

CIO Survey: Look for Partners, Not Vendors

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