A Breakthrough in Network Visibility: Introducing Masergy’s New SD-WAN Portal

Posted on August 7, 2019

When it comes to managing your global network, unified visibility is everything.

Recent IDG research found that IT leaders rank the level of visibility and control as one of the three most important factors when selecting SD-WAN solutions. The management portal is the SD-WAN customer’s window into network performance, and it plays an important role in communicating the current state of bandwidth resources, applications, and sites connected. It also demonstrates whether network providers are delivering on their service level agreements (SLAs).

Visibility challenges in a multi-cloud IT environment are commonplace. SD-WAN and unified communications as a service (UCaaS) solutions make IT management easier. But these technologies and their management portals are rarely integrated, which creates a disjointed view of applications and the network:

These scenarios create unnecessary obscurity and management complexity. Seeing and evaluating performance across private and public connectivity types, edge devices, cloud environments, applications, as well as voice and video traffic typically requires multiple monitoring dashboards. This puts the burden on the customer, leaving network managers struggling to reconcile information across disparate systems, components, and providers as they seek to understand the root cause of their jitter, latency, and bandwidth challenges.

A far better approach is to have one management portal for unified visibility across the entire network and application environment. The good news is, with Masergy, this better way just keeps getting—well, better!

Masergy’s New SD-WAN Portal: Aligned Network Visibility

Masergy’s Managed SD-WAN management portal just took another leap forward, driving new innovation in network visibility. This week Masergy announced the next evolution of its Intelligent Service Control Portal, rolling out new enhancements that give customers deeper transparency and a more simplified management experience. With a single pane of glass, customers get a unified view of analytics for network, UCaaS, WAN edge devices, and application performance.

Here are some of the highlights:

Watch the video

Best of all, the Intelligent Service Control Portal is available online, anywhere, anytime. Even from your internet-connected beachside lounge chair, you can access real-time analytics and self-service controls. Better still, you can tap into the self-service controls when you need changes on the fly, and you still call on Masergy’s network experts to help with any service modifications. This co-managed model allows for the ultimate management flexibility.


More SD-WAN Visibility Features that IT Managers Love

Dashboard Agility: How Masergy Accelerates Optimization

A set-it-and-forget-it strategy doesn’t apply when today’s enterprises are aggressively migrating to the cloud, introducing new public connectivity, growing their global footprint, collaborating more via video conferences, and investing in SD-WAN. Digital business requires continuous optimization of the network and a unified management portal that can quickly pinpoint where improvements should be made. As with Masergy’s new portal, these types of dashboards should help you:

As a 20-year pioneer in software-defined networking, Masergy has uniquely designed managed IT solutions for both visibility and high performance. Our single pane of glass for end-to-end visibility stands apart in the SD-WAN industry, but moreover, we combine this deep transparency with a long list of other unique differentiators:

Ready for a demo of Masergy’s Intelligent Service Control Portal? Check out our video and contact us today for a free consultation.

Jody Gilliam

With 20 years of experience developing marketing strategies for technology companies, Jody crafts communications to support Masergy’s marketing initiatives. Her background in journalism serves her well, as she works closely with industry analysts and Masergy’s top leaders to publish engaging content. She earned her bachelor’s degree in English and communications from Southwestern University and her master’s degree in digital marketing from the University of Denver.

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