Approaches for the Forward-Thinking CIO: Ovum Explains How to Enable Digital Transformation

November 14th, 2018

Where do most enterprises stand when it comes to enabling digital transformation and what do forward-thinking CIOs pursue as they seek to evolve their IT infrastructure? A new report written by Ovum’s chief analyst, Mike Sapien, offers fascinating and insightful details about the status of enterprise transformation strategies. Additionally, it addresses the networking capabilities CIOs need as they advance through key phases of change.

Digital Transformation: Phase Two Presents Critical Challenges

According to the report, while the majority of CIOs have cleared the first phase of moving IT infrastructure to virtualized platforms, they now need to jump the second hurdle–transitioning to fully managed, virtualized applications, and cloud service platforms. Today’s online customers expect a seamless customer experience, and this second hurdle is seen as a prerequisite needed to deliver on those demands. In Masergy’s social media poll, 85% of respondents said better serving the needs of customers is a top priority for their digital transformation initiatives.

But that second hurdle is fraught with challenges. Sapien describes the CIO’s conundrum as recognition that:

Thus, the current state of forward-thinking CIOs is a position of pursuit. What do they seek?

What Forward-Thinking CIOs Want Now

[Enterprises] are looking for network services that are dynamic, secure, and aligned with cloud-based services,” according to the report. “To truly make a successful transformation, customers require a secure, global network foundation to seamlessly deliver the growing number of cloud services and SaaS-based applications to a distributed workforce.

Ovum research has found that network connectivity is a limiting factor in the move to new cloud-based and SaaS-based services. Starting their digital transformation initiatives with data center interconnections, CIOs quickly advance to their corporate network and global locations. During the phase-two evaluation, many identify high reliability and flexible connectivity as their top priorities in building an infrastructure that supports near-flawless access to their critical cloud applications.

How Secure Hybrid Networking Services Help

Secure hybrid networks help CIOs overcome these challenges by establishing a dynamic IT framework for digital transformation. Using a programmatic approach that makes solutions customizable by design, hybrid networks can be highly customized for each enterprise location, user group, and application. All the while, they remain infinitely adaptable, allowing IT teams to create new virtual network environments and switch connectivity types with ease. Sapien summarizes these key benefits as balancing IT costs with the performance demands of modern enterprises and their ever-changing needs.

“New consumption models allow customers to pay just for the network connectivity they need while also being able to spin up or spin down the network in a way similar to virtual machines on other virtualized IT infrastructure, the report states.

Read the complete Ovum report to:

Download the report: Having an Agile, Secure Global Network Enables Digital Transformation

Ray Watson

Ray Watson is VP of Innovation at Masergy. He brings over 17 years of expertise in IT strategy, application solution design and next-generation network architectures. Ray has enabled numerous global enterprises in transforming their IT infrastructures to guarantee business outcomes. Ray is an industry thought leader in IT transformation and is a frequent speaker on topics such as hybrid networking, SDN, NFV, cloud connectivity and advanced security. Prior to joining Masergy, Ray worked at Airband Communications and Broadwing Communications. He holds a B.S. from Purdue University.

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