Recent posts by Gary Audin

With more than 40+ years of computer, communications, and security consulting and implementation experience, Gary Audin is a celebrated author and IT thought leader with regular articles published by Telecom Reseller, No Jitter, TechTarget, and Webtorials. Gary has operated and managed data, LAN, and telephone networks including local area, national and international networks as well as VoIP and IP convergent networks both in the U.S. and across the globe. As a trusted consultant, he has advised domestic and international venture capital and investment bankers in communications, VoIP, and microprocessor technologies.

The How-To Guide for Direct Cloud Connections

When it comes to supporting cloud services, Microsoft Azure and AWS are becoming the new norm. This guide explains the types of direct cloud connections and how to choose between them.

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Keeping Unified Communications Simple

The ingenuity of UCaaS technology is often overshadowed by a complex solution design and deployment process. Get tips for decreasing IT complexity and simplifying your cloud migration.

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Enabling the Digital Workforce: Productivity Pain Points and Solutions

Collaboration drives competitiveness, and unified communications is the first stepping stone to success. Explore the pain points and solutions for keeping people digitally connected.

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Contact Center Choices: CCaaS vs. Managed Cloud vs. On-Premises

Contact centers need to evolve with modern technologies, but how do you decide among the options? This cloud migration guide has selection criteria help you identify the best approach.

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AI + UCaaS + CCaaS: The Future is Now

Both the workplace and the contact center are proving to be among the top beneficiaries of artificial intelligence. Get the five steps for success.

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UCaaS + SIP Trunking for Positive ROI Part 2: A Cost Analysis of Hybrid Cloud Deployments

SIP-trunking makes it easier to justify unified communications investments, but how do you evaluate the cost-benefit of hybrid cloud models? Get eight factors for ROI.

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UCaaS + SIP Trunking for Positive ROI Part 1: Hybrid Cloud Deployments

As IT leaders evaluate the cost benefit of unified communications with SIP trunking, they should first understand how hybrid cloud deployments fit in.

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