Recent posts by Shawn Cooke

With over 30 years in the field, starting with a 13 year career in the US Air Force as a telecommunications and networking specialist, Shawn has participated in many facets of the industry, including: technician, network engineer, instructor, manager, system integration and project management, consultant, and now solutions-based sales for Masergy Communications. Shawn's current discipline and responsibilities include: Hosted Unified Communications, SIP Trunking, and Omni-Channel Cloud Contact Center as well as expertise in Masergy hybrid and SD-WAN networking solutions.

Creating sustainable work-from-home strategies with cloud communications: Webinar by Zeus Kerravala

Join the discussion on creating work-from-home strategies that both fit the needs of today and become the foundation for communication moving forward.

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Microsoft Teams can act as your phone service: Here’s what you need to consider

Key considerations for a global Microsoft Teams calling plan and how to use Masergy’s new direct connect service.

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