Cisco Webex + Masergy SD-WAN: The collaboration combo businesses need in 2021

Posted on February 23, 2021

The new reality of work — not just working from home but working from anywhere — has made secure, high-quality remote collaboration the ultimate consideration for 2021. Studies estimate that 25% of people will be working from home this year in the U.S. alone, almost twice as many from pre-pandemic levels. This is obviously exciting, but as more employees use bandwidth-intensive cloud collaboration apps like voice and video conferencing, there needs to be a proactive approach to ensure the network can support these bandwidth-hungry applications, keeping productivity and user satisfaction high. The future of business depends on it.

Enter Masergy UCaaS with Cisco Webex.

Masergy recently released a new solution that combines Masergy’s hosted UC calling platform with the advanced capabilities of Cisco Webex. Plus, it allows clients to bundle SD-WAN for global network services that deliver unparalleled reliability for your Webex experience. The solution gives enterprises the high performance of Masergy’s globally available hosted voice services along with Webex, all wrapped together in one complete and secure solution. When IT leaders are increasing spending in response to COVID-19, with 82% planning to direct that spending toward video collaboration solutions and 75% directing it to connectivity including wide area network services, Masergy UCaaS with Cisco Webex fires on all cylinders. It’s an integrated, wide-reaching solution that encompasses collaboration technologies, global network services, and security services too.

Why UCaaS with SD-WAN services

UCaaS solutions integrated with network services help companies meet the needs of a highly distributed and increasingly mobile workforce by providing uninterrupted voice and video conferencing with unparalleled network security, reliability, and global availability. Here’s what this means for organizations as they increasingly embrace the new norm:

  • A no-hassle path to better cloud communications: Masergy enhances Cisco Webex with networking and management features that give enterprises the advanced functionality and support required in today’s new world of hybrid work–moving from the office to home and anywhere in between. Secure and reliable cloud communications have never been easier.
  • Reduced burden on IT: Masergy directly manages and operates the UC service, the network service and security services as well, so you can get back to doing what you do best: serving your customers. Our experts are available 24/7 to help you work through issues every step of the way. In fact, we offer unlimited free training and consultation as part of the Masergy UCaaS with Cisco Webex solution.
  • One simple management portal: Enjoy a unified view of analytics for the network, UCaaS, WAN edge devices, and application performance. Get complete visibility into how the network is supporting different applications with quality metrics around UC, all in one simple dashboard.
  • High-performance communications: With Masergy’s SD-WAN and software-defined network, enterprises achieve a high-quality communications service all across the globe. The service is architected for industry-leading availability and ultra-low latency.
  • A redefined one-stop-shop for all UC business needs: In addition to supporting your UCaaS needs, Masergy also offers public switched telephone network (PSTN) services in 25 countries today as well as Contact Center-as-a-Service (CCaaS) solutions and managed security services.
  • Trusted expertise: Masergy has offered global UCaaS solutions based on Cisco’s technology since 2004. Organizations of all kinds turn to us for our engineering expertise and custom cloud migration support as they look to gain a more agile, intuitive environment for collaboration.
  • One bill from one vendor: Get best-of-breed collaboration tools from Cisco backed by Masergy’s high-performance network service with SLAs that are unrivaled in the industry, all in one complete solution.

Keep things simple with an integrated service. Masergy UCaaS with Cisco Webex brings together two powerhouse players to provide one perfectly woven collaboration solution. Create a standard of perfect communication user experience across the world, regardless of where people are working or what devices they’re using. Learn more about Masergy UCaaS with Cisco Webex.

Shawn Cooke

With over 30 years in the field, starting with a 13 year career in the US Air Force as a telecommunications and networking specialist, Shawn has participated in many facets of the industry, including: technician, network engineer, instructor, manager, system integration and project management, consultant, and now solutions-based sales for Masergy Communications. Shawn's current discipline and responsibilities include: Hosted Unified Communications, SIP Trunking, and Omni-Channel Cloud Contact Center as well as expertise in Masergy hybrid and SD-WAN networking solutions.

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