Cloud UC Savings and Flexibility Keeps Lincoln Movin’!
Lincoln Moving & Storage Company’s motto is “We move America.” But when it came to moving and adding offices as part of its rapid growth, it needed a bit of help. In business since 1914, the company traditionally served the Pacific Northwest, but has recently added branches in Colorado and New Mexico.
With eight branches in total, Lincoln’s old PBX system was unable to provide the flexibility to accommodate the needed moves and changes. Three years ago Lincoln adopted Unified Communications as a Service (UCaaS) from Masergy. “The cost savings were enormous,” says Cy Ghaemi, who oversaw the implementation for Lincoln.
By moving to an IP infrastructure, Lincoln achieved the following benefits:
- Elimination of long distance phone charges
- Elimination of third party maintenance costs
- Productivity improvements for employees
- Simplified management by IT team
- Consistent quality of service for voice and data traffic
IT administrators can add a service for one or entire groups of employees in less time that it takes to create a PowerPoint slide.
“When we have to move offices, we tell employees to pick up their desk phones and PCs, take them to the new office and plug them in. They’re up and running instantly,” Ghaemi says.
According to recent market research, the cost savings of a Cloud UC solution is:
- 33% compared to a PBX
- 42% compared to a Cloud PBX
- 25% compared to a hybrid deployment using both PBX and cloud service
Customers like Lincoln Moving value the simplicity that a Cloud UC solution provides. UCaaS reduces complexity so that administrators can focus on their core business activities that will enable them to continue to grow the business.
To hear more about Lincoln’s experience with UCaaS and other customer use cases, watch Ten Ways Enterprises Can Benefit With Cloud UC video on demand.