Dispatches from the Front Line of Digital Transformation

Dispatches from the Front Line of Digital Transformation

Every CIO wants to be the digital transformation hero. But the truth is, driving the transformative process at a global enterprise level is incredibly difficult with a lot of roadblocks along the way. Anyone who succeeds in their goal of IT change in a large organization deserves a badge of honor.

How do the top CIOs do it?

In partnering with hundreds of CIOs to design transformative initiatives, Masergy has met with a cadre of impressive IT leaders. These engagements reveal why CIOs are some of the foremost change agents inside the enterprise. Here are the trends we’re recognizing and why these insights expose the tools everyday heroes need on the front line of action.

Three Steps in the Journey toward Digital Transformation

A cloud-ready and agile IT platform is today’s foundation for digital transformation. CIOs recognize that it’s all about their network when it comes to making IT a true revenue enhancer rather than what seems like a support cost center for their organization. As they work to design a more intelligent network, we see them lead their enterprise through these three phases of preparation.

  1. Establish agile IT infrastructures that support global connectivity and collaboration
  2. Migrate to the cloud to lower costs and stay focused on core competencies
  3. Secure customer privacy, intellectual property, and network connectivity

The result of the journey is a true digital transformation where the CIO can leverage network agility to safely experiment with emerging technologies before a big IT rollout. This is critical for every CIO and every business right now because of the velocity of change we’re seeing not only in IT, but in international markets due to the ongoing instability of trade, regulation, and geopolitics.

We talk a lot about “disruption” in the IT industry because no business wants transformation to be interrupted. You can’t have the business-critical app your company uses--whether it’s served from the public cloud or a secure data center--be down for any length of time. It’s a disruption. You can think of other examples, but think about how much better it would be if your organization could leverage an agile and secure network platform that is easily scaled and molded to match whatever new “disruptive” trend or obstacle comes down the pike. That’s the goal of an IT transformation with an intelligent network platform.

Reaching that goal is important because it represents the stage at which enterprises have succeeded in creating a reliable core that removes the typical IT distraction factors. At this level of IT agility, everyone in the organization doesn’t worry about WAN performance affecting the apps they use every day to do their job. A more secure networking platform means your IT team isn’t consumed by reacting to every potential threat alert and can instead focus their efforts on meaningful modernization. At the end of the journey is that goal of a secure and agile networking platform. The arrival is a new beginning: when the innovation incubators start producing the energy needed to accelerate the enterprise and outmaneuver the competition.

But, of course, there are always roadblocks along the way of any journey. How do digital transformers steer clear?

We talked about the three steps of this journey, but think of using next-gen technologies as transformational leaps ahead. Using software defined networks, CIOs can jump over the IT complexities blocking your path. You can outmaneuver the threats from hackers using machine learning and behavioral analysis that identify attacks faster. Plus, you get the advantage of leveraging a secure hybrid network to safely experiment with emerging technologies by spinning up unlimited virtual networking environments can spark innovation. When that network platform is embedded with real-time analytics, you can bring it all together to build an agile and progressive IT strategy that’s data-driven. In a world where dominators are determined by how fast the enterprise can gain insights and make decisions, this is the secret to arriving first and arriving ready.

I invite you to join me at this year’s Gartner Symposium, October 14-18 in Orlando, for what always turns out to be a controversial discussion about digital transformation in the enterprise. I will share the stories behind how three top CIOs overcame fear, risk, and failure during their companies’ transformative process. I’ll show you how they reached industry disruption without destruction.

Attendees will get the hard truths and unique details into their transformations, including:

  • Obstacles faced and traps to avoid
  • Best practices for establishing a foundation for IT innovation
  • The importance of network agility, real-time analytics, and security planning

Meet me and Masergy at the show! Book your meeting now. I hope to see you there!

About Ray Watson

VP, Technology, Masergy
Ray Watson is VP of Global Technology at Masergy. He brings over 17 years of expertise in IT strategy, application solution design and next-generation network architectures. Ray has enabled numerous global enterprises in transforming their IT infrastructures to guarantee business outcomes. Ray is an industry thought leader in IT transformation and is a frequent speaker on topics such as hybrid networking, SDN, NFV, cloud connectivity and advanced security. Prior to joining Masergy, Ray worked at Airband Communications and Broadwing Communications. He holds a B.S. from Purdue University.

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