Masergy Wins Innovation-Focused Award: Accolades from BroadSoft post-Cisco acquisition

Masergy Wins Innovation-Focused Award: Accolades from BroadSoft post-Cisco acquisition

Yesterday, the Masergy Cloud Communications team accepted the Application Adoption of the Year award at BroadSoft Connections 2017. Masergy is proud to win this innovation-focused award from BroadSoft, especially in the wake of the almost $2 billion Cisco acquisition that was announced yesterday.

We are excited for our friends at BroadSoft. Joining the Cisco family means accelerating more enterprise communications to the cloud. Masergy has experienced first-hand huge growth in adoption of Global UCaaS among our customer base as more enterprises move their on-premises communications to the cloud and seek a provider that has the ability to offer a frictionless migration experience to customers worldwide.

Masergy Cloud Communications solutions are built on BroadSoft’s framework. Masergy continues to build on that framework and will continue to innovate and deliver fully-customizable solutions with the best client experience.

Masergy Cloud Contact Center, our omni-channel contact center solution enables global enterprises to instantly interact with customers over voice, instant messaging, email, SMS, and social media. Customers are able to better direct customer interactions, lower operational costs and boost their customer satisfaction and sales as a result of leveraging Masergy Cloud Communications.

We believe that Cisco’s acquisition of BroadSoft will accelerate their ability to innovate and produce new services, and that those services will benefit current and future Masergy Global UCaaS and Cloud Contact Center customers.

We are pleased to win this innovation-focused award and plan to announce a groundbreaking enhancement to one of our most-used Cloud Communications services this week. Follow us on our social media to receive the latest news and product announcements.

About Dean Manzoori

VP, Cloud Communications, Masergy
Dean Manzoori is Vice President of Product Management for UCaaS at Masergy Communications. He brings over 25 years of IT experience in a variety of roles including operational management, strategic planning and business development. Dean holds a BSEE from California State University, Long Beach with Great Distinction and an MBA from Pepperdine University.