The healthcare industry is undergoing a digital transformation in which the pace of technology innovation is accelerating, increasingly advancing the patient experience. Chances are you’ve witnessed the digital dynamic firsthand in your own interactions with the medical profession:
As a new CIO market analysis explains, five critical technology trends are responsible for much of the accelerated digital transformation occurring in this industry, but adapting to these pivot points can seem overwhelming for healthcare IT leaders, especially when visualizing all of the possible new applications and processes that must be supported. Recognizing that legacy IT systems and processes are often not capable of meeting the challenges, organizations are making prioritized investments to first improve the patient experience and then grow the business. In fact, 52 percent of CIOs cited customer service as a business driver for their investment. Growing the business, improving operational efficiencies and transforming existing business processes follow.
“The pivots [in healthcare] are around digital transformation, improving patient outcomes, and the drive toward patient consumerism and new business models,” said Venkat Bhamidipati, executive VP and CFO at Provident-St. Joseph Health, as quoted in the CIO analysis.
Michael J. Dowling, president and CEO of Northwell Health, also recently stated that it’s time for traditional healthcare providers to adapt to a new era of consumerism, noting that the healthcare network is doing just that with strategies that include “maximizing our use of artificial or augmented intelligence and improving our already robust telemedicine program.”
Exciting digital innovations in healthcare, particularly those spanning geographically dispersed facilities using the same systems, depend on a reliable and robust wide area network (WAN) to handle the intense workloads generated by next-generation services. Many healthcare IT teams will look to managed service providers and their software-defined hybrid WAN solutions to help them support this aspect of their transformation strategies.
Learn more about how IT teams are using new types of networks to deliver value for patient-centered digital efforts:
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