• Contact Center Analytics Boost Business Performance

    Many organizations are starting to realize that their aging, on-premises call centers are adversely impacting their business. These systems are complex and costly to maintain. The inability of legacy call centers to provide users with easy access to...

  • With Cloud Communications, the Sky’s the Limit

    Unified communications are moving to the cloud — and fast. Driving this rapid growth is a long list of powerful benefits such as the move from a capital expense to a subscription model, and lower TCO through the integration of voice and data...

  • Cyber Security 2017: A Year of Living Dangerously

    Cybercriminals are becoming better organized and more sophisticated in their exploits. That’s causing enterprises to increase spending to protect their most valuable assets.

  • Make Speed-to-Detection Your Primary Goal

    Security decision makers are moving away from threat prevention to a mindset focused on advanced detection, rapid response and breach mediation.

  • Ten Essential WAN Evaluation Criteria

    When selecting a WAN solution, organizations are emphasizing agility. These ten enterprise buyer criteria will help you evaluate WAN solutions, pinpointing nimble networks.

  • Threat Intelligence Puts Spotlight on Cyber Exploits

    There is a cyber arms race going on and the bad guys appear to have the lead. Cyber criminals recently hacked the U.S. Democratic National Committee, exploiting flaws in both Windows and Adobe Flash. Hackers took down Twitter, Spotify and Reddit in the recent massive distributed denial-of-service (DDOS) attack.

  • Avoid These 3 Risks With Cloud Communications

    Moving business communications to the cloud can deliver substantial value, mitigating three major risk factors that nearly all organizations face. Here’s how unified communications lowers risk.

  • Cyber Security Moves from Detection to Prediction

    In cyber security, many traditional defenses are being outpaced by advanced threats. That's why several cyber-defense organizations are developing non-traditional detection techniques.

  • Five Benefits of Managed SD-WAN

    SD-WAN taps into all available network resources to dynamically direct traffic across all bandwidth options from MPLS to broadband. Let’s explore all the benefits of SD-WAN.

  • Making Sense of SDN and SD-WAN

    Software defined networking and software defined WAN have been the object of considerable buzz and confusion of late. Where does one end and the other begin? Here’s a look at their relationship.