Contact Center Choices: CCaaS vs. Managed Cloud vs. On-Premises

June 18, 2019

Contact centers need to evolve with modern technologies, but how do you decide among the options? This cloud migration guide has selection criteria help you identify the best approach.

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Masergy Launches CloudCollab, a Cisco Webex UCaaS Solution

June 10, 2019

Moving communications to the cloud just got easier! CloudCollab smoothly blends Cisco’s collaboration tech stack with Masergy’s reliable network services.

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Is Your Company Doing Any of These Five Things? If So, It’s Time to Move to SD-WAN.

June 4, 2019

Which IT initiatives recognize the greatest benefit from an SD-WAN investment? In this blog, we explore the explosive growth of SD-WAN and how it delivers on top business needs.

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Managed Threat Detection and Response: A Guide to Finding a Trusted Security Partner

May 28, 2019

Enterprises are now asking their security partners to fight cybercrime on their behalf, making deeper evaluations essential. Key criteria and must-have tools help you know which partners are trustworthy.

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AI + UCaaS + CCaaS: The Future is Now

May 21, 2019

Both the workplace and the contact center are proving to be among the top beneficiaries of artificial intelligence. Get the five steps for success.

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Intro to SD-WAN: The Market and How Managed Services Differ

May 14, 2019

SD-WAN leaves CIOs balancing difficult decisions. How to distinguish among service providers and find the partner best suited for digital transformation.

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