Plan for Disaster Recovery

Plan for Disaster Recovery

With blizzards, typhoons and earthquakes affecting commerce around the world in just the past few years, many businesses have real questions about how to deal with Mother Nature’s worst. Masergy Unified Communications as a Service (UCaaS) has the answers to help businesses maintain and operate even under adverse conditions.

Masergy built a carrier class communications platform in the cloud with no single point of failure. Masergy houses our UCaaS servers in multiple, highly secure and geographically redundant data centers that are fault-tolerant and load-balanced (N+1) for high availability. In the unlikely event that a server or the entire data center is out of service or unreachable, traffic is automatically routed to other servers or data centers without any service interruption.

Furthermore, to help customers mitigate local attachment circuit breaks or localized power outages on their premises, Masergy UCaaS features several business continuity options. For example, the Call-Forwarding-Not-Reachable feature allows users to automatically receive calls at a preselected failover destination, such a mobile or home number, when the user’s primary device is unreachable or unregistered during a power or connectivity loss.

To learn more about this feature please visit our Call Forwarding Not Reachable page.

About Dean Manzoori

VP, Cloud Communications, Masergy
Dean Manzoori is Vice President of Product Management for UCaaS at Masergy Communications. He brings over 25 years of IT experience in a variety of roles including operational management, strategic planning and business development. Dean holds a BSEE from California State University, Long Beach with Great Distinction and an MBA from Pepperdine University.