Predictions: 2022 will be the year to modernize IT or die

Masergy foresees distinct trends that will continue to foster innovation, putting digital transformation on the fast track in 2022. This series of articles outlines the four key predictions we think will happen next.

Posted on November 30, 2021

Don’t miss our first prediction: AIOps goes mainstream, empowering hyper automation and accelerated innovation. Get a sneak peek at them all in our infographic.

Here is our second prediction…

2022 will be the year to modernize IT or die

Executive teams everywhere now recognize that if they don’t modernize their IT infrastructure, they will quickly lose out in the marketplace. If the years 2020 and 2021 called for accelerated digital transformation, 2022 will be the year we will see innovation on steroids. The stakes have never been higher as transformed companies will outpace and outperform others.

Remote work trends are set to continue in 2022 — only now with a tighter focus on IT architectures. This year, companies are transitioning from simply enabling distributed workforces to making hybrid business models truly efficient as the new permanent. As they do, all eyes will be on security and the network’s capacity to deliver perfect availability and throughput in support of today’s bigger demands.

Gone are the days of simply tending to the customer experience, now IT teams must satisfy the “total experience” i.e. the larger task of delivering services across every user group (customers, employees, users), every application, every location, and every device — no matter how users are connecting to corporate systems and services.

This wider scope of responsibilities comes with a backdrop of increasingly complex IT environments that have already stretched IT resources to the brink. Consider that IT teams spend 49% of their time on monitoring application performance with 48% of that time troubleshooting the network. That’s like a painter spending half his time washing his paint brushes. This reality doesn’t give hybrid work, “total experiences,” or digital transformation a fighting chance, which explains the urgency of modernization including software-defined networks, SD-WAN, SASE, AI, as well as cloud migration and virtualization.

IT architectures must be scalable, flexible, and secure, not to mention optimized for AI with real-time machine learning and management capabilities. Agile IT requires a network and cloud platform with innate security and built entirely on software-defined principals. In fact, studies show just how imperative a modern infrastructure is for companies needing to innovate or die:

The network will continue to take center stage as the platform and technical foundation for business continuity in today’s world where the corporate network is user-, location- and device-independent. Saving the company from imminent death, IT leaders and their infrastructures will become the champions of the enterprise in 2022. They will actually come out stronger on the other side of the pandemic. Finally, now all legacy networks will get modernized, virtualized, and software-defined.

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Terry Traina

Terry Traina is the chief technology officer and has been with Masergy since 2004. Terry leads various teams including research and development, platform architecture, software engineering, and product development. Terry has over 20 years of experience in the telecommunications industry specializing in building and managing everything from enterprise software-defined networks to routing and switching platforms. Prior to joining Masergy, Terry has held various technical positions at Chiaro Networks, Allied Riser Communications, and EDS. Terry holds a bachelor’s of science in electrical engineering from University of Southwestern Louisiana.

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