One cool thing about Microsoft® Teams is that it can act as your corporate phone service, but leveraging Teams in this way brings with it important considerations in the way of cost, service quality, and global reach. Many IT leaders are surprised to hear that they have more than one choice when it comes to how they want to set up their Microsoft Teams telephony service. Here’s what you need to know about Microsoft’s Calling Plan for Teams and how Masergy can save you money and much more.
If you’re a “Microsoft shop,” you’re likely enjoying the simplicity of how Microsoft Teams, Office and Groups all work together—it’s an efficiency that equates to avoiding hours of integration and configuration for IT. This holistic system of services is precisely what Microsoft considers one of its biggest selling points, and the collaboration benefits are stretching even farther today with integration into telephony systems.
When IT leaders want to leverage Microsoft Teams as their telephony service, it requires a PSTN (public switched telephone network) service. Customers have two choices for connecting to the PSTN:
When you turn to Microsoft’s Calling Plan for this service, you’ll want to think about:
As a Microsoft Teams Direct Routing provider, Masergy helps IT leaders ensure their PSTN service delivers on the needs of their enterprise. Those who choose Masergy’s Calling for Microsoft Teams service get:
Pay-for-Use Model: Clients pay for what they use, which can help right-size the calling plan. SIP Trunking allows your business to deploy and pay for only the concurrent call paths you need. No new on-premise hardware is required.
Global Service: Masergy’s service offers PSTN, SIP trunking, and in-country calling in 25+ countries. Clients enjoy private, encrypted connectivity with local dialing in all 25 countries. It’s a wide-reaching service designed to make international, long-distance calls cost effective.
Quality Under Control: Service is delivered through Masergy’s software-defined network, which was purpose-built for VoIP and video communications. Moreover, deep performance analytics are available in Masergy’s UCaaS Analyst dashboard. This helps IT leaders:
Security: Security is a built-in feature with encrypted SIP trunks. Masergy’s encrypted SIP trunks into Microsoft provide call paths for all inbound/outbound calls over the PSTN.
Few IT leaders are aware that Direct Routing connections offer an alternative to Microsoft’s Calling Plan. With Masergy’s service, there is a direct, encrypted connection between Masergy and Microsoft, so clients get security and simplicity in one solution.