RealD

RealD needed a global cloud communications provider with the ability to:

• Design a global cloud-based UC solution with local origination and termination and four-digit intra-office dialing for all their current global locations and future corporate expansions
• Provide a proof of concept and cost justification before migrating to a completely hosted model
• Guarantee a phased, seamless implementation process with no disruption of service

In addition, RealD’s UK office needed to get local origination and termination and four-digit dialing to the US offices up and running in a very short timeframe.

Generation IX also quickly realized that RealD’s existing wide area network (WAN) infrastructure was not well suited for delivery of real-time applications like video and voice.

RealD needed a global networking platform with the ability to:

• Enable superior performance for their business-critical applications
• Gain visibility into their application performance and network traffic

RealD chose Masergy Unified Communications as a Service (UCaaS) for their UK office, which was implemented within the tight deadlines stipulated. Impressed with the initial roll out, RealD awarded Masergy with a contract for the rest of their office locations in California, Colorado, Tokyo, and China. RealD also replaced its entire WAN infrastructure with Masergy’s software-defined networking solutions.

Solutions

Masergy undertook a thorough cost comparison analysis for RealD’s premises based legacy phone systems versus a fully hosted UC solution and created a compelling TCO justification. The Masergy team then provided a proof of concept along with a detailed phased implementation plan of porting numbers, provisioning phones, and hardware, enabling features and designing disaster recovery solutions. Masergy’s highly customized and feature-rich UCaaS solution for RealD’s UK office was implemented within the tight deadlines stipulated.

RealD then replaced its entire WAN infrastructure with Masergy’s global software-defined networking services on the same attachment circuit. Masergy implemented its cloud-based Intelligent Network Analyst service at RealD’s office locations for real-time visibility into application performance and traffic flows.

Business success

Intra-office dialing and highly scalable cloud communications at all locations. The high-performance, global WAN infrastructure enables superior performance for voice, video, and business-critical applications. Additionally, it delivers real-time application analysis. Employee productivity and efficiency increased with state-of-the-art technology backed by a lifetime warranty on IP phones, and technical support. Plus, the company reduced costs by managing fewer vendors and trading in-house equipment maintenance and upgrade fees for a fully managed service. Robust disaster recovery with automatic failover capabilities also assist with business continuity.