Jim Glackin serves as Masergy’s SVP of Global Channels, leading Masergy’s channel sales strategy. He develops and maintains partnerships with leading organizations focused on IT service excellence and is responsible for Masergy’s partner community, adding new channels, routes to market, and deepening alliance relationships. Under Jim’s leadership, Masergy fosters an ecosystem of shared success for partners across the globe.
Jim brings more than 25 years of experience as a sales executive and Channel Strategist. He started his channel management career at AT&T in the Alliance Program, serving in positions including Channel Sales Manager for South Florida, Director of the AT&T Remarketer Program, and the Alliance Channel Director for the Midwest. He then joined CenturyLink, where he served as Channel Director, Area Vice President, and VP of Strategic Partners. Jim lives in Chicago with his wife Natalia.