Why Masergy for healthcare

Healthcare organizations are challenged to deliver profitable services, while keeping in step with continual shifts in both technology and the healthcare industry. Providers need to support new IoMT devices, offer telemedicine services, manage mergers, and securely connect with an ecosystem of partners. Masergy gives you agility and control with innovative solutions that deliver the flexibility, visibility, and control essential in today’s changing landscape.

Deliver improved healthcare with Masergy

Leading healthcare organizations are delivering superior care by securely and reliably connecting every element in their healthcare ecosystems.

The healthcare system generates approximately a zettabyte (a trillion gigabytes) of data annually, and this amount is doubling every two years...The ecosystem around this data is complex, with thousands of institutions involved in the collection, transfer, and use of patient information.

— Datavant

Quality of care depends on access to information

Hospitals, physician practices, pharmaceuticals, medical technology firms, and payors–including insurance companies and Medicare/Medicaid–all form a highly complex web of involved parties essential to the delivery of patient care. Connecting and securing all relevant data in ways that support quality care and profitable operations are challenges today. Masergy provides a complete solution for healthcare organizations, combining reliable and secure connectivity in the cloud, at the edge, and in the data center.

In 2019, healthcare data breaches almost tripled those in 2018.


Security and privacy underpin all healthcare data

Healthcare records are 46 times more valuable than any other record. And HIPAA regulations impose steep fines for mishandling patient data. From patient records to IoT data and financial records, healthcare providers must address information security concerns before anything else. Masergy’s SD-WAN for healthcare has security built-in , with firewalls at points of vulnerability as well as 24/7 threat monitoring and response services.

The healthcare companies best poised to succeed are ones that have data at the center of their organizations, generating key insights into how to improve their customer experience, allocate resources, assess and monitor risk, and create new and better products and business models.

— PWC, Top Health Industry Issue

Real-time healthcare leverages AI and big data

Patients and payors are demanding faster, more accurate diagnosis and the use of AI and big data is opening new doors to advance care. The use of health sensors and IoMT is expanding the real-time collection of critical healthcare data, facilitating proactive care and enabling remote services. Masergy’s SD-WAN for healthcare enables clinicians and patients to connect and share data securely while allowing IT teams to prioritize healthcare application performance, dynamically managing bandwidth allocation to meet changing needs across the network.

1 billion telemedicine interactions by the end of 2020

Forrester Research

The rise of telemedicine

Telehealth is bridging the gap between patients, doctors, and health systems. As the demand for virtual doctor visits skyrocket, the need for the network to support high-quality video conferencing becomes increasingly important. Masergy’s Unified Communications solutions are powered by Cisco Webex technology and embedded into the SD-WAN platform, delivering perfect communications with <1 millisecond of jitter, 100% in-sequence packet delivery, and 100% uptime.

Masergy solutions for healthcare companies

Extend your digital capabilities with Managed SD-WAN solutions

Be prepared to meet the demands of the modern healthcare system.

  • Leverage your existing network while extending connectivity with flexible access options

  • Prioritize healthcare application performance and dynamically manage bandwidth allocation

  • Manage it all using one portal for network visibility and control across all locations and links

Enable telehealth with Unified Communications solutions

Connect patients and practitioners no matter where they're located.

  • Leverage VoIP and video conferencing anywhere, anytime

  • Simplify communications with UCaaS powered by Cisco Webex and embedded in your SD-WAN platform

  • Ensure communications are crystal clear--we guarantee voice and video performance 100%

Secure all devices and connections with Managed Security services

Protect patient data and privacy from the latest cybersecurity threats.

  • Use machine learning and behavioral analytics to identify sophisticated attacks

  • Get 24/7 monitoring and a team of experienced threat responders to mitigate your risk

  • Protect all endpoints and cloud IT environments with the latest technologies and strategies

Increase patient loyalty with Cloud Contact Center solutions

Enhance your patient experience and increase the efficiency of your operations

  • Deliver superior service with predictive routing and omnichannel technologies

  • Automate routine tasks and take service to a new level with AI-powered virtual agents

  • Simplify network management with contact center technologies embedded in your SD-WAN platform

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Healthcare organizations must balance the need to be always connected with the need to ensure patient privacy. Masergy helps with it all.

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