Masergy Difference

Delivering on Your Desired Outcomes

Masergy provides a comprehensive client experience that is truly beyond compare. From our innovative Software Defined Platform to acclaimed solution design, from implementation to support, we've laid the groundwork to fulfill the promise and deliver solutions beyond expectations.

A Foundation in Innovation

Masergy’s focused approach to innovation delivers the foundation for the performance and flexibility that define all of our solutions. We understand that every business is unique. An optimal solution design today must also evolve to meet our customers’ changing business requirements. Our innovations help us deliver solutions that can be easily customized and modified to ensure that our clients are always operating at peak performance.





Masergy’s global Software Defined Platform integrates the innovative technologies including software defined networking, network function virtualization, advanced machine learning, and big data analytics that power our trio of fully managed, customizable solutions. By simplifying the complex through automation, we deliver price-performance optimized solutions that allow our clients to spend less time managing and maintaining, and more time to strategically innovate for their business.


Leading companies embrace disruption as a means to be agile and innovative. Masergy designs its solutions around these thought leaders. Our fully customized solutions offer modular deployment that's scalable and flexible, while delivering an embedded layer of intelligent analytics and real time service control. Our solution engineers work with you to design a system tailored for your unique business needs.


Great solutions require attention to detail at every stage of implementation. At Masergy, every client is assigned a project management team for the lifetime of the engagement. Professional project management for all solution implementations, activations and ongoing service changes are included with every solution to ensure we deliver your desired outcome.  


Masergy’s reputation for high performance is unparalleled in the industry. Masergy enjoys a 99% customer retention rate and an industry leading Satmetrix Net Promoter Score of 70.3. Year-after-year, Masergy continues to win customer praise and industry awards for top customer service and satisfaction.


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