DALLAS — July 21, 2020 — Masergy, the software-defined network and cloud platform for the digital enterprise, today announced the SD-WAN industry’s most competitive service level agreements (SLAs). The differentiated availability SLAs apply to Masergy’s SD-WAN Secure portfolio, for which a number of new enhancements were also announced today.
SLAs that encompass virtual networks and cloud connectivity are increasingly important as enterprises digitally mature and transition more applications, services, and workloads to the cloud. Masergy SD-WAN Secure SLAs deliver on the needs of the multi-cloud and always-on enterprise, ensuring clients can maintain the quality of service required to meet their needs. Masergy SD-WAN Secure SLAs include:
“Cloud application availability and network reliability are of utmost importance to enterprises, because downtime results in lost productivity, lost revenue, and lost time in resolving the issue not to mention the time chasing down any credits the provider owes them. Masergy’s SD-WAN Secure SLAs are designed to transform the IT organization, allowing our clients to stop worrying about the network so they can focus on strategic initiatives,” said Terry Traina, chief technology officer, Masergy.
Masergy’s confidence in delivering on its commitments stems from the underlying architecture of its private network, which serves as the platform for all SD-WAN Secure solutions. The global network is entirely software defined, meaning one standardized environment provides agility, visibility, and control from edge to edge all around the world. Plus, Masergy owns and operates its SD-network, giving the company the tightest control over service quality. For clients, this amounts to industry-leading SLAs with more global service consistency.
“Masergy SLAs are among the most competitive in the industry. Plus, they are the only provider offering proactive credits on availability, which builds client trust by centering the service around accountability and transparency,” said Zeus Kerravala, principal analyst, ZK Research. “Masergy is raising the bar with a new set of standards that will put pressure on others to revisit their business practices.”
Recognized as a pioneer in software-defined networking, Masergy is a leading secure cloud networking platform for global enterprise businesses. Masergy leverages artificial intelligence to enable superior application performance, offering managed SD-WAN, Security, UCaaS, and CCaaS solutions. Masergy was acquired by Comcast Business in October 2021 – combining the power and scale of Comcast’s network with Masergy’s industry-leading SLAs and exceptional customer experience to redefine what’s possible for future-thinking businesses. Learn more and follow us on our Blog, Twitter, LinkedIn, and Facebook.
# # #
Call us now to arrange a consultation (866) 588-5885.
Or arrange for a consultation through our request form.
CASB serves as of one of SASE’s fundamental purposes. Here’s how it works within a SASE framework to mitigate security risks.
Here’s a look at Masergy’s approach to SASE, the enhancements we have made, and how we’re leaning into network-security convergence.
Masergy, the software-defined network and cloud platform for the digital enterprise, announced that it is strengthening its SD-WAN Secure solution to offer Secure Access Service Edge (SASE) capabilities
Masergy Named Most Innovative Managed SD-WAN Service Provider by Frost & Sullivan
Do SASE solutions reach far enough? Here’s a look at what’s inside the SASE framework today, and where it could go in the future.
Healthcare IT leaders are reducing the complexity of digital transformation by addressing UC, the network, and security in one unified strategy.
Want to switch from SD-WAN to SASE midstream? These RFP questions can help you roll your IT modernization project into a larger investment.
While IT leaders are enabling the remote workforce, they are also building an autonomous network. Leverage your investments today for innovation tomorrow.
Why do businesses need SASE and more importantly does it help with work from home? Here’s how SASE solutions deliver real value.
Masergy Launches SD-WAN Work From Anywhere Solutions, which extend the value of Masergy SD-WAN Secure to Home and Mobile Users
Planning a move toward SASE? Here are three ways to make apples-to-apples comparisons, teasing out the differences in solutions.
SASE is consolidating best-of-breed technologies into one cloud service, and it’s here where the Masergy-Fortinet offering stands above the rest.
Are firewalls becoming a dividing line between SASE strategies? Why some IT leaders choose a cloud-managed approach over a cloud-native one.
When it comes to SASE validity, there are lots of opinions. Here’s a look from all sides and tips for how to evaluate SASE architecture.
What’s the difference between a fully managed SD-WAN service and a co-managed service? Here’s how to get the best out of shared responsibilities.
Ask people what SASE is and you’ll likely get 10 answers. While the newness of SASE is a factor in the confusion, here’s what SASE is and what it’s not.
Data shows remote work has triggered a modernization of business operations and the network. Explore the highlights from the new IDG study.
Masergy’s new SD-WAN portfolio gives companies of every size unrivaled application performance along with more flexibility and choice.
ZK Research data shows IT spending is up, and the value of the network has increased. Don’t miss the latest SD-WAN strategies in this online event.
SD-WAN has redefined network management, and how you deploy it can impact success. Get the six elements of SD-orchestration and key considerations.
Networks are on their way to becoming “self-driving.” Understand the current state of networking automation and what’s needed to reach full autonomy.
SD-WAN solutions are now platforms, but what does that mean? Moreover, what differentiates platforms from solution sets? Here’s the hidden secret.
With SD-WAN’s many connectivity options, when do you deploy 4G and 5G links and when should you avoid them? Here’s how Masergy advises its clients.
The idea of converting all your private network connections into public ones is being challenged. Attitudes are shifting. Here’s what it shows us.
Research from European enterprises surveyed as the pandemic lockdown began helps IT leaders identify new trends and what businesses need now.
SD-WAN is giving way for terms like SD-Branch. Understand the benefits and how SD-Branch is addressing security challenges at the network edge.
Here’s a guide to understanding the value of user identity analytics and why these details are increasingly important for security today and network automation tomorrow.
SD-WAN management portals typically track only IP traffic for entire sites, but Masergy’s SD-WAN gives you per-user analytics as a standard offering.
Masergy's CTO, Chris MacFarland, teaches you how to reach the milestone of true autonomy. This article originally appeared in Forbes.
See how Masergy’s network is changing in light of Coronavirus. Get tips for fast VPNs and understand shifts in digital transformation priorities.
Learn how Masergy is acting with urgency to protect employees, clients, and business continuity. We explain how Masergy helps clients respond and how he virtualized the company.
With 20 years of history, Masergy is full of fun factoids. Explore the pioneering moments, pivotal transformations, and tales from the startup days.
Get a free copy of Gartner's report. Learn how Masergy pioneered software-defined networks and is building the autonomous networks of tomorrow.
Many technologies are uniting under SD-WAN. Learn what’s changed and why new additions are starting to look like autonomous networking.
2020 marks Masergy’s 20th anniversary. The celebration starts with our top innovation landmarks and where we’re going next.
In celebration of Masergy’s 20th anniversary, we’re honoring our greatest leaders and key players. Here’s the story of Terry Traina, Masergy’s Chief Digital Officer.
AIOps puts a virtual network engineer on your team, but it’s also paving the way for autonomous networking. Get the requirements and four next steps.
Here’s a fully managed SD-WAN solution that helps organizations truly transform the WAN edge with a security-driven approach.
Think you only have 30-40 apps running on your network? It’s probably more like 900+. Here’s a quick guide to handling the blind spots of shadow IT.