Press Releases

Masergy releases 2020 UCaaS and CCaaS Market Trends Report

Security and the network are top challenges with UCaaS and CCaaS and most prefer bundled network solutions from a single provider

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Masergy wins Stevie® award for Sales & Customer Service

Sixth consecutive Stevie award validates unparalleled customer experience

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Masergy named a Visionary in Gartner Magic Quadrant for Network Services, Global for fourth consecutive year

20-year pioneer in software-defined networking drives the next wave of disruption with managed SD-WAN and autonomous networking

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Masergy celebrates 20 years of success marked by service excellence and early SD-WAN innovation

Continues to build on legacy of helping global enterprises Transform with Certainty^SM

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Masergy AIOps wins 2020 BIG Innovation award

Masergy AIOps is industry’s first integrated AI-based, digital assistant for network

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Masergy launches industry’s first integrated SD-WAN Shadow IT Discovery solution

Shadow IT Discovery solution automatically identifies unauthorized SaaS applications

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Masergy ramps up marketing and introduces new brand identity and website

Reflects the company’s brand promise to help enterprises transform with certainty

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Masergy honored with two Cisco contact center awards

#1 Global Webex Contact Center Users award and Top Webex Contact Center Bookings award

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Masergy Awarded 2019 INTERNET TELEPHONY SD-WAN Product of the Year

Masergy Managed SD-WAN Recognized for Exceptional Innovation

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Masergy Launches AIOps, the Industry’s First Integrated AI-based Network, Security & Application Optimization Solution

Masergy AIOps is the first step towards the vision of autonomous networking

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Masergy Cyber Security Chief David Venable Honored Among ‘Most Influential People in Security’

Security Magazine recognizes impressive contributions from Venable

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Masergy Announces Top Channel Partners for FY 2019

SD-WAN innovations and best customer experience continue to drive partner revenue

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Masergy Launches New Portal Experience Consolidating Analytics and Control

Simplifies network and application optimization for global SD-WAN and UCaaS

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Masergy Launches Integrated SD-WAN And Security Bundles

Enterprises benefit from increased application performance, advanced threat detection and response

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Masergy Releases 2019 SD-WAN Market Trends Report

New Survey Highlights Security and Skills Gaps as Top Drivers for SD-WAN

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Masergy Appoints Rebecca Carr as Chief Marketing Officer

Carr joins the executive team to elevate Masergy’s brand and support its corporate growth strategy

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Masergy Announces Spring 2019 STEM College Scholarship Winner

California high school student Krystal Horton earns company’s fourth STEM scholarship

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Masergy Announces Significant Channel Programme Growth in Europe

Doubles European channel partners and adds key new channel resources

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Masergy Appoints Maria Gotes as Chief Human Resources Officer

Gotes joins the executive team to accelerate human capital opportunities to fuel growth

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Masergy Releases 2019 Digital Transformation Market Trends Report

New independent study suggests more than half of enterprise IT professionals need help from industry partners and prefer agile service providers

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Masergy Honored With 2019 Circle of Excellence Award

Innovative SD-WAN, UCaaS and Managed Security solutions with unparalleled customer experience drive joint channel wins

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Masergy Launches New AI-Powered Intelligent Virtual Agent

Natural language processing coupled with predictive analytics serve as key drivers to meaningful customer experiences

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Masergy Selected as a Global Premier Partner for Cisco Webex Contact Center

Holistic approach and proven execution key drivers to customer success

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Masergy Advocates for a Stronger Focus on Cybersecurity at the British Legal Technology Forum 2019

Will highlight how to improve security postures with effective threat detection and response

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Masergy Wins Stevie® Award for Sales & Customer Service

Fifth consecutive Stevie award validates unparalleled customer experience

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Masergy Named The Only Visionary In Gartner Magic Quadrant for Network Services, Global

Innovative SD-WAN and Unparalleled Customer Experience Drives Customer Success

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Masergy Appoints Bob Laskey as Chief Revenue Officer and Executive Vice President

Laskey will head Masergy’s global sales and marketing

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Masergy Wins 2019 BIG Innovation Award for Secure Hybrid Networking with SD-WAN

Solution recognized for secure connectivity and real-time analytics

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Masergy launches Secure Wi-Fi and extends award-winning network management and cybersecurity protection into the customer LAN

New offering available through ever-expanding Secure Hybrid Networking solution set

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Masergy Honored with ‘Legacy Award’ for Long-Term Support of Children’s Advocacy Center of Collin County

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Masergy Unveils 2019 Enterprise Tech Predictions/Anti-Predictions

Experts analyze key trends for the coming year

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Masergy Announces Innovative Process to Earn 2019 STEM College Scholarships

Prizes totaling $10,000 available for most impactful inventions

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Masergy Earns Spot on CRN’s 2018 Solution Provider 500 List

Company stands out with industry-leading customer service and retention

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Masergy Earns 2018 International Business Awards® Gold Stevie® for Customer Service Department of the Year

Judges compelled by industry-leading Net Promoter Score and 99 percent customer retention

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Masergy Presents Digital Transformation Success Stories at Gartner Symposium/ITxpo 2018 in Barcelona

Session will highlight real-world case studies from leading global CIOs

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Masergy Secure Hybrid Networking Recognized in CRN’s 2018 Network Connectivity Partner Program Guide

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Masergy Recognized in Gartner Magic Quadrant for Unified Communications as a Service, Worldwide For Second Consecutive Year

Company improves position with increased Ability to Execute

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Masergy Discusses Digital Transformation Success at Gartner Symposium/ITxpo 2018

Company to highlight success stories from three global CIOs

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Masergy Earns 2018 INTERNET TELEPHONY SD-WAN ‘Product of the Year’ Award

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Masergy Expands Global Channel Programme in Europe

Company adds key channel resources and strategic focus to meet accelerated market demands

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Masergy Recognized as a ‘Strong Performer’ in Emerging MSSP Evaluation by Independent Research Firm

Company’s solution improves security posture for global enterprises with an integrated security ecosystem and 24/7 security monitoring

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Masergy Launches Secure Hybrid Networking for Enterprises

Company continues to redefine enterprise networking with integrated secure architecture, full event visibility and correlation, and advanced automation.

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Masergy Appoints James Parker as Chief Executive Officer

Chris MacFarland to serve as Executive Chairman and Chief Technology Officer

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Masergy Named 2018 Visionary Spotlight Award Winner for SD-WAN

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Masergy Announces 2018 STEM Collegiate Scholarship Winner

University of Massachusetts Lowell student Michael Doane earns company’s third annual gift; Spring 2019 program also announced

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Masergy Earns 2018 Unified Communications Product of the Year Award

Global UCaaS Solution Honored for Exceptional Innovation, Frictionless Migration and Comprehensive Support

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Masergy Announces Top Channel Partners for FY 2018

Award-winning Innovations and Channel Program Enhancements Continue to Drive Partner Revenue

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Masergy Announces Interoperability Of Global UCaaS With Cisco IP Endpoints

Global Enterprises Benefit from Seamless Cloud Migration with Multi-Platform HD Video Phones

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Masergy to Share Cyber Security Best Practices for Legal Professionals at ILTACON 2018

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Masergy’s 2018 Net Promoter Score Caps Off Fiscal Year of Innovation, Accolades, and Superior Customer Experience

Score Eclipses 70 in Consecutive Years, Company Expands Solutions and Earns Numerous Awards

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Masergy Improves Productivity with New UCaaS Mobile Application

App Combines Contextual Communications and On-Demand Collaboration

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Masergy Expands Global Bandwidth on Demand to SD-WAN

New Feature Enables By Location Real Time Control over Public Connectivity

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Masergy Announces Managed Cloud Access Security Broker (CASB) Solution

Turnkey Managed Service Provides 24/7 Security Monitoring and Incident Response for Cloud Applications

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Cyber Defense Magazine Honors Masergy Unified Enterprise Security as Most Innovative Managed Security Service

Recognized for Innovative Risk Mitigation, Incident Monitoring and Improved Security Outcomes

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Masergy Named To CRN MSP 500 For Managed Security Services Excellence

Company Featured in Managed Security 100 Category

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Masergy Wins Fourth Consecutive Stevie® Award For Sales & Customer Service

NPS of 74 differentiates company from rest of tech industry

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Enterprise Connect 2018: Masergy Makes UCaaS Provisioning Easy with Automation for Communications User Management

User profiles can be managed seamlessly to improve productivity

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Masergy Recognized as a ‘Visionary’ in Gartner “Magic Quadrant for Network Services, Global” for Second Consecutive Year

Company’s software-defined hybrid networking drives digital transformation for global enterprises

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Masergy Announces Third Annual STEM College Scholarship Program

Scholarship program doubled due to overwhelming interest

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Masergy VP William Madison Recognized as 2018 CRN Channel Chief

Program Experienced Increase in Revenue, Total Sales and Headcount

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Masergy Extends Managed Detection and Response Platform with Office 365 Security Monitoring

Enables enterprises to mitigate potential attacks with greater visibility and incident response

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Masergy Integrates Managed Cloud Workload Protection Into MDR Platform

Enables scalable and secure enterprise cloud services

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Masergy Streamlines Enterprise Cloud Transition With SD-WAN Enhancements

New Embedded Features Improve Application Performance and Security

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CRN Features Masergy In Its Prestigious 2017 Cloud Partner Program Guide

Company’s Innovative Technologies, Customizable Solutions, and Superior Client Experience Enables Large Enterprise Wins with Channel Partners

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Masergy Offers Complete PSTN Replacement In Hong Kong

Global Office Service Now Available Across 23 Countries Worldwide

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Masergy Managed Security Named Finalist In Fierce Innovation Awards

Integrated detection and response platform coupled with 24/7 security monitoring and threat intelligence separates Masergy from traditional MSSPs and newcomers in the MDR market

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Masergy’S SD-WAN Pro Wins 2017 SD-WAN Excellence Award

Company’s Innovation Praised for Empowering Enterprises With Agile, Reliable and Application-Aware Solution

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Ingenico Improves Global Application Performance With Masergy’ Managed SD-WAN

Global Leader in Seamless Payment Implements Agile Network Across 88 Locations

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Masergy Cybersecurity VP to Mentor Security Leaders at Warsaw Security Forum

Experts to share thoughts on cyber terrorism and global security challenges

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Masergy’s Cloud Contact Center Wins Golden Bridge Award

Masergy’s Omni-Channel Innovation Recognized for Increasing Agent Productivity and Maximizing Sales and Service Business Outcomes

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Masergy Breaks Down Productivity Barriers With New Communicator HUB For UCaaS

Contextual Communications and On Demand Collaboration In One Innovative App

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Masergy’s SD-Wan Solutions Win Stevie® Award For Providing Unparalleled Business Agility To Global Enterprises

Company’s SD-WAN Pro and SD-WAN Go Continue to Deliver Unprecedented Application Performance, Cost Savings, and Flexible Connectivity for Enterprises

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Masergy Global UCaaS Solution Selected To Join GE Healthcare’s Centricity™ Partner Program

Masergy’s UCaaS Solution Verified by GE Healthcare to Work Alongside Centricity Software

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Masergy Empowers the Detection and Response Mission with Integrated Network Visibility Tool

New Capability Enables Effective Alerting, Investigation and Incident Response

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Masergy Announces 2017 STEM College Scholarship Fund Award Winner

University​ ​of​ ​Florida's​ ​Samantha​ ​Garcia​ ​Receives Company's​ ​Second​ ​STEM​ ​Award

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Masergy Continues to Demonstrate Cyber Security Expertise with PCI Vendor Compliance Certification

Multi-Factor Authentication and Segmentation Penetration Testing Further Improve Cardholder Data Security

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Masergy Makes Inc. 5000 List For Sixth Time

Masergy Makes Elite Honor Roll of Nation’s Fastest-Growing Private Companies

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Masergy Announces Top Channel Partners for FY 2017

Award-Winning Innovations such as SD-WAN, Cloud Contact Center and Managed Detection and Response Continue to Drive New Channel Partner Revenue

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Masergy Adds Endpoint Detection and Response to its Integrated Managed Security Solution

MEDR Service Lets Companies Rapidly Respond to Cyber Security Threats From Compromised PCs, Servers and Mobile Devices

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Masergy Recognized In CRN’s 2017 Network Connectivity Partner Program Guide

Year-After-Year Managed Service Provider (MSP) Industry Validates Masergy’s Network Solutions Among the Best

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Masergy Helps CISOs Expand Their Cyber Defense at Black Hat Workshops

Comprehensive Managed Detection and Response Solutions Will Demonstrate the Path to Improved Security Outcomes

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Masergy Continues to Outperform the Competition with a Net Promoter Score of 74

Customer Experience Improvements Puts Masergy Ahead of Technology and Telecom Industry Averages for Six Years Running

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Masergy Webinar Discusses EU General Data Protection Regulation (GDPR) and How It Impacts Business

1 out of 3 Public Webpages of Leading UK Companies Currently Collect Personal Visitor Information and are Subject to New GDPR Rules

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Masergy Named To CRN’s 2017 Solution Provider 500 List

Company Continues to rank Among the Largest Technology Integrators, Solution Providers and IT Consultants in North America

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Masergy Cloud Contact Center Honored With IT Service Management Stevie® Award

Company’s Compelling Communications Innovation Captures 2017 American Business Award

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Masergy’s Chris MacFarland is a Top-Rated CEO on Glassdoor

MacFarland Receives a 97% Employee Approval Rating

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Dallas Business Journal Names Masergy To 50 Fastest-Growing Company List For A Second Consecutive Year

Company Continues to Change the Face of Global Communications with Innovative Technology

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Masergy’s SD-WAN Wins 2017 Visionary Spotlight Award

SD-WAN Offers Agile and Cost-Effective Connectivity With Global Deployment Options

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Masergy Adds SD-WAN Go Managed Service For Next-Generation Networking

With Two SD-WAN Options, CIOs Gain Choice and Flexibility

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Masergy Webinar Explores Why SD-WAN is Taking Enterprise Networking by Storm

Get the Facts on SD-WAN Deployment, Cost and Security Options

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Eurostar Selects Masergy’s Network and Security Solutions

Cross-Continent Connectivity Supports High-Speed Railway’s Digital Business Transformation Efforts

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Masergy’s Cloud Contact Center Receives 2017 Unified Communications Product of the Year Award

Solution Gains Recognition for Omni-Channel Communications, Predictive Analytics and Seamless Integration with Salesforce.com

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Masergy Achieves TMC Award Trifecta for Unified Communications Excellence, NFV and SDN Products of the Year

Company's Vision of Simplified, Global Communication Continues to Impress Industry Judges Year After Year

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Masergy Partners with Cloudpipes to Make Communications-Enabled Business Workflows as Easy as Assembling Lego Blocks

UCaaS Adopts No-Code Approach to Business Process Integration

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Masergy Executives to Address Cloud Communications and Disruptive Technologies at Enterprise Connect

Masergy to Provide Communication and Collaboration Insights

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Masergy Takes Main Stage at British Legal Technology Forum 2017

Company Returns to Address Next Generation Cyber Security with Attendees

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Masergy Strikes Stevie Award Gold Again

Company’s Customer Service Continues to Surpass Industry Expectations

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Masergy’s Managed SD-WAN Takes 2017 Big Innovation Award

Fully-Managed Wide Area Network Solution Offered Via Company's App Store

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Masergy’s Chuck Ward Recognized as 2017 CRN® Channel Chief for Second Consecutive Year

Innovative Partner Hotline Helps Partners Respond Quickly to Customer Requests

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Masergy Recognized in CRN MSP 500 for Managed Security Excellence

Unified Enterprise Security Solutions Helps Partners Offer Innovative Solutions

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Masergy Named the Only Visionary in the 2017 Gartner Magic Quadrant for Network Services, Global

Software-Defined Hybrid WAN Solutions Promote Agile Business Solutions

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Masergy Launches Cloud Contact Center with Predictive Analytics and Salesforce Capabilities

Solution Transforms Legacy Call Centers with Unified Communications and Team Collaboration Integration

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Huisman Selects Masergy for Global Networking

Global Manufacturer Puts Masergy Above Competition for Network Performance and Customer Experience

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Masergy Announces 2nd Annual STEM College Scholarship Fund

Company to Award $5,000 Scholarship to Student Pursuing a STEM Education

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