May 14, 2014 – Masergy Communications Inc., a global leader in managed networking and cloud services, today announced Masergy Communicator – a fully integrated Unified Communications (UC) application to access voice, video, instant messaging, presence and web collaboration. The simple, easy to use application delivers a truly unified, consistent user experience across multiple platforms including Windows, Mac OS, iOS and Android.
“Companies face many challenges when deploying UC services including the need to manage multiple applications, service providers, contact lists and operating systems,” said Tim Naramore, Masergy’s Chief Technology Officer. “Masergy helps overcome these challenges by delivering truly unified communications from the cloud. Masergy UCaaS customers now have a single application for all their collaboration and communications needs regardless of if they are in the office, on the road, or working from home.”
Masergy Communicator enables users to see the real-time availability of colleagues and seamlessly escalate an instant message session to phone, video and conference calls with screen sharing anywhere, anytime. Additional features include:
- Single Identity Across all Platforms – Users have one identity across all services including voice, video, instant messaging and presence.
- Access From Any Device – Users can access all communications services from any device, including desk phone, desktop, laptop, mobile or tablet.
- Synchronized Call Logs, Buddy Lists and Service Settings – All communication preferences are stored in the cloud and are synchronized with the client upon login.
- High Definition Voice and Video – Users enjoy voice and video calls with the utmost clarity.
- Device to Device Portability Without Call Interruption – Users can start a call on their desk phone and seamlessly move to their mobile devices with ease.
“Masergy Communicator has improved the productivity of our global workforce by allowing them to easily collaborate with each other from any device,” said Ramon Gutierrez, Systems Administrator at Land Home Financial Services. “As Land Home Financial continues to grow we can immediately add new UC users while Masergy hosts the entire process in their cloud.”
Masergy Communicator is designed as a modular solution with the ability to instantly expand to meet dynamic business demands. Masergy UCaaS subscribers may download a free version of Masergy Communicator here, and in the iOS and Android app stores.
Masergy owns and operates the largest independent global cloud networking platform for enterprises. Our managed solutions with fully integrated real-time analytics, global unified communications as a service (UCaaS), security as a service and software defined network control help businesses compete in the global marketplace. Masergy’s patented technology, customizable solutions and unmatched customer experience are why a growing number of global enterprises rely on Masergy to deliver performance beyond expectations. For more information about Masergy visit www.masergy.com or follow us onTwitter@Masergy, Blog, LinkedIn and Facebook.