UCaaS: Call Recording and Quality Management
Improve your contact center’s service quality and performance with Masergy’s cloud-based integrated call recording and agent performance monitoring solution.
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Masergy Customer Portal with AIOps
One portal provides AI analytics and a "single pane of glass" view into SD-WAN endpoints, UCaaS deployments, and security alerts. With centralized management, insights and management are simple.
Countries Where Masergy Provides Service
Countries where Masergy currently operates to provide SD-WAN, UCaaS, CCaaS, and MSS service to customers.
UCaaS: Global Presence
Empower your global enterprise to operate all your international locations with a unified dial plan over a single business voice calling platform.
UCaaS: Intelligent SIP Trunking
Gain all the advantages of secure cloud unified communications by transforming your existing PBX systems while reducing costs.