Continuing our predictions for 2022, Masergy explores why the IT infrastructure has become a high stakes essential powering remote and hybrid work.
In this series of articles Masergy outlines its predictions for 2022, starting with AIOps and how it will hyper automate IT operations.
Only the largest businesses can handle security 100% internally, but finding an MSSP can be hard. These tips come from Nemertes Research.
Masergy UCaaS services are now available in four more regions. With PSTN replacement and local calling capabilities, clients get a wider footprint of reliable services for more globally consistency.
Circle of Excellence honors Masergy for vision, innovation, and advocacy of the channel during a time of transition and convergence.
Unless 100% of your employees are working in-office 100% of the time, you’re going to need to master cloud-based UC. Here’s what you need to know.
Remote and hybrid work can complicate security, increasing risk. So, what’s the single best remedy? Here’s the answer.
65% of IT teams are already using AI, and learning from them is the best way to shape your strategy. Join us as we unpack the latest AIOps research.
Here’s how our combined company will accelerate digital transformation and unlock more value for clients, partners, and the industry at large.
Collaboration applications won’t perform without the right support systems. In fact, it’s what’s behind the technology curtain that matters most.
Congratulations to our partners Resourcive, CXT180 and Subsidium Technologies for attaining Apex level status in the Masergy Zenith Program!
How can you partition networks to avoid complexity? Here’s how Masergy advises IT leaders when it comes to segmenting networks for security purposes.
With every new technology shift comes the promise of what’s possible along with uncertainty inherent in change.
Security strategies from the past 20 years are no longer working. Zero Trust offers a more resilient security approach for today’s challenges.
Takeaways from Black Hat reveal what IT professionals should know as they strengthen security postures and counteract cyber criminals.
Data breaches cost $4.24M on average. Use the following four steps to help identify where you are today and what you should do next to improve your security posture.
One caveat has prevented companies from maximizing the power of Microsoft Teams: PSTN Calling. Masergy can help you create a cost-effective service.
Here we explore the SASE plans companies are making and the difficult questions they address along the way.
Online security threats are constantly evolving. What should you worry about now? Here’s the latest line up of cybersecurity threats and how to stay ahead.
Here’s how organizations can start reframing their UCaaS approach for a smarter, more sustainable hybrid work strategy.
CASB is essential in a world where the cloud and remote work dominate. Here we examine use cases for it and how it fits into the SASE model.
Masergy can now make affordable public broadband connections perform like the most expensive ones do — delivering high-performance services.
The pairing of two technologies — SASE and AIOps — accelerates innovation, creating a new breakthrough for autonomous networking.
Masergy’s Director of Channel Marketing recognized for contributions shaping the future of the IT channel.
To ensure security and agility and reap the full benefits of SASE, you need to follow four key guidelines for success.
Here’s how Masergy helped several global law firms modernize to meet the needs of their clients while prioritizing data securi
Here’s why three manufacturers moved to smart manufacturing using Masergy’s cloud network platform and managed services.
Gain an appreciation for the art of what’s possible today in AI and how emerging technologies like AIOps will enhance IT and business outcomes.
Misconceptions abound when it comes to turning SASE into a pragmatic plan. It’s easy to take SASE principles too far. Here’s a practical approach.
eWeek interviews Masergy's CEO to understand how the network is evolving as a key player in today's fast-paced digital transformation.
SD-WAN helps address the challenges of remote work, and 58% of IT decision makers expect to use hybrid access. Here’s why.
Congratulations to our partners Datatel1 and Digital Planet Communications Inc. for attaining Apex level status in the Masergy Zenith Program!
Cloud Access Security Brokers (CASBs) are go-to solutions for securing corporate data and cloud-based apps on employee devices. Learn why CASB is a crucial component of Gartner’s Secure Access Service Edge (SASE) framework and the top use cases for using CASB at your business
Build your remote workforce by integrating UCaaS with SASE solutions that back collaboration applications with performance and security.
Advanced Endpoint Detection and Response (EDR) is the best medicine for ransomware. Here’s what to look for, and how companies use it.
Need to unite two companies quickly without jeopardizing security? Here’s how to put SASE and SD-WAN to work for your M&A strategy.
If you’ve wondered why SASE is the new IT foundation for remote work and hybrid business models, here’s a webinar you won’t want to miss.
CIO Joe Gracz explains how he AIOps and IT automation to accelerate his manufacturing company’s work-from-home solution.
Managing cloud applications just got a lot easier thanks to Masergy’s latest AIOps innovations which can predict and prevent application outages.
Congratulations to our partners Blue Equinox, DVP Technologies and RealCom Solutions for attaining Apex level status in the Masergy Zenith Program!
Are you ready to prevent network outages with AI? AIOps is the best way to work smarter not harder, and this webinar will help you capitalize on AI.
The MSSP Partner of the Year award is presented to partners who demonstrate innovation, growth, and alignment with Fortinet. Here’s why Masergy won.
Expanding Masergy’s reach, SDx Networks is Masergy’s newest channel partner in the land down under. Here’s why they chose Masergy.
Businesses of all sizes are flocking to Masergy’s cloud networking platform. Here’s a look at our sales and why more IT leaders prefer our solutions.
The Zenith Program is six months old, which makes now a great time to check in on our progress and what’s coming next for the channel.
The 2021 Gartner Magic Quadrant for Network Services, Global is here! Get your free copy!
As WFH companies perform much-needed security audits today, here are the biggest concerns they face and a list of do’s and don’ts for addressing them.
Keep things simple with integrated services. Masergy UCaaS with Cisco Webex offers SD-WAN service for a perfectly complete collaboration solution.
Masergy recognized by CRN as innovative and forward-thinking managed service provider.
SWG melds into broader offerings today, better serving the needs of the anywhere business. As markets converge, here’s what buyers should consider.
Many people believe it’s only SD-WAN if your network uses public internet links, but that’s false. Here’s why SD-WAN should be access agnostic.
Getting a Webex solution that also addresses the network and security can feel like pie in the sky. Here’s how you can get one total solution.
With technology, analytics, and security analysts all in one solution, clients can efficiently widen their security coverage to every endpoint.
Interested in Microsoft Teams’ calling plan? Optimize call quality and costs with Masergy Calling for Microsoft Teams.
Explore the advantages of cloud firewalls, the role FWaaS plays in SASE solutions, and when to opt for the cloud or stick with on-premise.
Explore new IDG research, discovering the latest security trends in healthcare and the approaches used to solve the problems of digital care.
Are you considering a Microsoft Teams Calling Plan? Direct Routing options are a lesser-known alternative that could save you money and more.
Law firms and other service firms are streamlining digital transformation by addressing UC, the network, and security in one unified strategy.
With 2020 one of the biggest years the enterprise network has had, here's a look back at how key impacts will shape the evolution of the network in 2021.
On Day Seven of Cloudmas, Zeus Kerravala, Principal Analyst at ZK Research, looked around but seven swans a-swimming were in short supply, so he talked with Rudy Tibuni, Director of Product Management at Masergy, about seven software-defined "sWANs."
The Sunburst malware attack is very sophisticated, capable of deploying backdoor threats yet to be uncovered. Masergy’s advice: Assume the worst and diligently monitor. Here's what security teams should do.
Predictive service is critical for 2021, but organizations need a solid understanding of the fundamentals for success. Here’s everything you need to know.
In 2021, manufacturing will continue to be impacted by the challenges of remote work. Here’s how reliable unified communications solves the problem.
CASB serves as of one of SASE’s fundamental purposes. Here’s how it works within a SASE framework to mitigate security risks.
The new normal is hardly temporary. Here’s what financial firms need to build permanent solutions for the challenges of digital business.
Joe Gracz continues his story, explaining how the network and security were designed as one strategy to securely enable the remote workforce. Here’s how his company was proactively prepared for the pandemic.
Here’s a look at Masergy’s approach to SASE, the enhancements we have made, and how we’re leaning into network-security convergence.
Here’s how the pandemic is impacting SD-WAN and accelerating the need for expanded security and next-generation SASE solutions.
Do SASE solutions reach far enough? Here’s a look at what’s inside the SASE framework today, and where it could go in the future.
Healthcare IT leaders are reducing the complexity of digital transformation by addressing UC, the network, and security in one unified strategy.
Want to switch from SD-WAN to SASE midstream? These RFP questions can help you roll your IT modernization project into a larger investment.
Why do businesses need SASE and more importantly does it help with work from home? Here’s how SASE solutions deliver real value.
While IT leaders are enabling the remote workforce, they are also building an autonomous network. Leverage your investments today for innovation tomorrow.
After explaining how he enabled 5,500 employees to work remotely in one weekend, Joe Gracz goes into detail on how he designed the corporate network.
Masergy’s 20th anniversary celebration continues with Abi Terrazas, Facilities and Admin Manager, who has been at the heart of all office activities for the last 16 years.
SASE is consolidating best-of-breed technologies into one cloud service, and it’s here where the Masergy-Fortinet offering stands above the rest.
Planning a move toward SASE? Here are three ways to make apples-to-apples comparisons, teasing out the differences in solutions.
Are firewalls becoming a dividing line between SASE strategies? Why some IT leaders choose a cloud-managed approach over a cloud-native one.
Learn why Jim Glackin is a channel hero--a Masergy leader who works behind the scenes to ensure the health and success of the Zenith Partner Program
When it comes to SASE validity, there are lots of opinions. Here’s a look from all sides and tips for how to evaluate SASE architecture.
What’s the difference between a fully managed SD-WAN service and a co-managed service? Here’s how to get the best out of shared responsibilities.
Ask people what SASE is and you’ll likely get 10 answers. While the newness of SASE is a factor in the confusion, here’s what SASE is and what it’s not.
Masergy’s new Director of Networking explains the questions driving ingenuity and the company’s next generation of solutions.
What if you had started building a work-from-anywhere IT platform before COVID-19? Joe Gracz shares his personal story with the aim of helping others.
Cloud-based unified communications is the fastest growing sector of the enterprise communications market. Here's what you need to know.
Ready to start building an autonomous network? The technology exists today. Here’s the webinar that will show you how it’s done.
Data shows remote work has triggered a modernization of business operations and the network. Explore the highlights from the new IDG study.
Masergy’s new SD-WAN portfolio gives companies of every size unrivaled application performance along with more flexibility and choice.
Learn about Masergy’s innovation, vision, and execution to deliver the best software-based networking tools in the industry.
Partner benefits just got bigger. Here’s why consultants and IT services companies will want to take a closer look at Masergy’s new Zenith Program.
Masergy’s new SD-WAN portfolio gives companies of every size unrivaled application performance along with more flexibility and choice.
ZK Research data shows IT spending is up, and the value of the network has increased. Don’t miss the latest SD-WAN strategies in this online event.
Here’s how Masergy’s new channel leader will ignite the partner program, further developing our go-to-market strategy.
SD-WAN has redefined network management, and how you deploy it can impact success. Get the six elements of SD-orchestration and key considerations.
Networks are on their way to becoming “self-driving.” Understand the current state of networking automation and what’s needed to reach full autonomy.
In celebration of Masergy’s 20th year, we’re honoring our tenured employees. Here’s the story of Brad Anouar, Director of UC Engineering.
Masergy’s CEO shares his views in uniting against racial discrimination and working together to make positive change happen.
SD-WAN solutions are now platforms, but what does that mean? Moreover, what differentiates platforms from solution sets? Here’s the hidden secret.
With SD-WAN’s many connectivity options, when do you deploy 4G and 5G links and when should you avoid them? Here’s how Masergy advises its clients.
As the pace of change accelerates, enterprises require SD-WAN responsiveness, where the underlying IT infrastructure acts as one transparent ecosystem.
The idea of converting all your private network connections into public ones is being challenged. Attitudes are shifting. Here’s what it shows us.
Research from European enterprises surveyed as the pandemic lockdown began helps IT leaders identify new trends and what businesses need now.
This week marks an important new chapter for Masergy. Here’s why change is good, and how Masergy will use this moment in time as an opportunity to win.
What pivots do IT executives need to succeed in the new COVID-19 reality? ZK Research and Masergy lead a discussion on lessons learned.
Join the discussion on creating work-from-home strategies that both fit the needs of today and become the foundation for communication moving forward.
SD-WAN is giving way for terms like SD-Branch. Understand the benefits and how SD-Branch is addressing security challenges at the network edge.
Hyper-flexible SD-WAN can overwhelm IT leaders with choices. Get a data-driven guide to decision making from Nemertes Research.
Here’s a guide to understanding the value of user identity analytics and why these details are increasingly important for security today and network automation tomorrow.
SD-WAN management portals typically track only IP traffic for entire sites, but Masergy’s SD-WAN gives you per-user analytics as a standard offering.
Masergy's CTO, Chris MacFarland, teaches you how to reach the milestone of true autonomy. This article originally appeared in Forbes.
See how Masergy’s network is changing in light of Coronavirus. Get tips for fast VPNs and understand shifts in digital transformation priorities.
IDG research shows network demands and security requirements challenge IT leaders when it comes to UCaaS/CCaaS. Here are considerations for success.
Masergy has discounted offers and stands at the ready to establish a productive and secure remote workforce for your global business.
As a company that organizations around the world rely on for remote work solutions, Masergy shares these tips for building a work-from-home network.
In celebration of Masergy’s 20th anniversary, we’re honoring our tenured key players. Here’s the story of Will Cox, Masergy’s Global Account Director.
Masergy, alongside other companies, has signed the FCC’s pledge. Here’s what it means and how Masergy’s global clients benefit.
Learn how Masergy is acting with urgency to protect employees, clients, and business continuity. CEO James Parker explains how Masergy helps clients respond and how he virtualized the company.
How do you keep up with advanced threats? Explore the causes behind more frequent attacks and the assumptions your security strategy needs to make now.
With 20 years of history, Masergy is full of fun factoids. Explore the pioneering moments, pivotal transformations, and tales from the startup days.
Get a free copy of Gartner's report. Learn how Masergy pioneered software-defined networks and is building the autonomous networks of tomorrow.
How do resellers find SD-WAN partnerships that deliver sales momentum and client value? These evaluation criteria show you how Masergy stacks up.
Hybrid cloud approaches are making it easier to move communications and contact centers to the cloud. Understand the benefits and how it works.
Many technologies are uniting under SD-WAN. Learn what’s changed and why new additions are starting to look like autonomous networking.
As Masergy celebrates its 20th year in business, we salute the employees who have served our mission the longest. Here’s Mark McCann’s story.
In celebration of Masergy’s 20th anniversary, we’re honoring our greatest leaders and key players. Here’s the story of Terry Traina, Masergy’s Chief Digital Officer.
2020 marks Masergy’s 20th anniversary. The celebration starts with our top innovation landmarks and where we’re going next.
Are you getting value out of your security services? These frequent pain points illustrate how partners should be strengthening your security posture.
AIOps puts a virtual network engineer on your team, but it’s also paving the way for autonomous networking. Get the requirements and four next steps.
Here’s a fully managed SD-WAN solution that helps organizations truly transform the WAN edge with a security-driven approach.
Think you only have 30-40 apps running on your network? It’s probably more like 900+. Here’s a quick guide to handling the blind spots of shadow IT.
Much like the environmental variables that impact your golf shot, SASE is helping buyers understand that there’s a lot to consider when it comes to SD-WAN.
How does AI augment your SD-WAN strategy? Network industry analyst Zeus Kerravala shows you how to tee up digital transformation.
Beyond just bag carriers, golf caddies can help you drive a hole-in-one. Similarly, these types of SD-WAN solutions come coupled with a trusted advisor.
Teeing up your next round of SD-WAN transformation? Long golf drives may not be your best strategy. Here’s how to chip shot your way to success.
Autonomous networking, NetSec convergence and synergistic strategies for corporate communications--Masergy's predictions can help you make smarter decisions in 2020.
Security and network visibility can obstruct IoT innovation. These tips can help you prioritize and address the most critical aspects of IoT.
Benchmarking security maturity sharpens your strategy. Here’s a model for self-assessment, next steps, and sound investments at every maturity level.
New automation engine accelerates time-to-service, giving clients faster price quotes, speedier order orchestration, and smoother migration processes.
SD-WAN, trends in security, and changes at the WAN edge are triggering an IT rethink--it’s called SASE.
With AI, how much of security can be automated today? It’s time to unpack advances in cybersecurity technologies.
Helping clients improve global business continuity, Masergy opens additional network points of presence in the the Philippines, Canada, and the USA.
Research shows those who are most satisfied with cloud UC solutions are using SD-WAN. Explore the advantages of this technology pairing.
As SD-WAN matures, it’s meeting more enterprise needs. Ovum explains SD-WAN evolution and why IT leaders now have more to gain.
When it comes to supporting cloud services, Microsoft Azure and AWS are becoming the new norm. This guide explains the types of direct cloud connections and how to choose between them.
As the pioneer in software-defined networking, Masergy’s new brand crystallizes the value we deliver--helping enterprises transform with certainty.
VoIP and video communications must be crystal clear. Don’t miss this network connectivity guide that helps you identify the access types best suited to accommodate unified communications.
AI is fueling the digital customer experience, and research studies can help you confidently create a plan for investment. Identify ROI and avoid implementation missteps with this guide.
In focusing too narrowly on single technologies, IT leaders miss out on the aggregate benefit of technology chains. The key is to ensure tight integration across all layers of the IT ecosystem with a technology value chain.
With two awards, Cisco recognizes Masergy as its top strategic partner in delivering Webex Contact Center solutions to the market. Masergy has more bookings and the most global users worldwide.
Multi-cloud environments can be accompanied by cloud app performance challenges. Learn how to build a predictable cloud delivery platform with SD-WAN.
Masergy AIOps is the network service industry’s first AI-based network automation solution. See how it will transform IT management and application performance as we know it.
How are IT executives working through the SD-WAN decision making process? IDG research explores why security, network visibility, and in-house talent are key considerations.
Enterprises are only as agile as their IT network. Masergy’s webinar with analyst Zeus Kerravala explores competitive agility and the SD-WAN selection criteria buyers need to digitally transform.
As SD-WAN has matured, buyer concerns have shifted. Research reveals which adoption challenges test IT leaders the most and how buyers can break down barriers to SD-WAN.
How do legal firms support cloud applications and foster emerging technologies all while addressing the ever-expanding scope of security threats? Masergy offers answers at ILTACON 2019.
When it comes to managing your global network, unified visibility is everything, and Masergy’s new SD-WAN portal delivers deeper transparency and a more simplified management experience.
The ingenuity of UCaaS technology is often overshadowed by a complex solution design and deployment process. Get tips for decreasing IT complexity and simplifying your cloud migration.
Research shows the widespread business benefits of SD-WAN are spurring a rise in expectations. See how the trend is spawning new action items for those looking to champion a solution.
Many organizations are starting to realize that their aging, on-premises call centers are adversely impacting their business. These systems are complex and costly to maintain. The inability of legacy call centers to provide users with easy access to...
Research from IDG shows that 90% of companies have either adopted SD-WAN or are actively researching the technology. Explore the state of SD-WAN adoption and how it acts as a lever for IT agility.
Collaboration drives competitiveness, and unified communications is the first stepping stone to success. Explore the pain points and solutions for keeping people digitally connected.
Masergy supports students with inventions making an impact on society. A new STEM scholarship will award $10,000 in total prizes to innovative college students. Get the application details.
As a valuable aspect of SD-WAN, application-based routing is key for bandwidth utilization and cloud services support. Here’s how it works and keys for success.
Contact centers need to evolve with modern technologies, but how do you decide among the options? This cloud migration guide has selection criteria help you identify the best approach.
Moving communications to the cloud just got easier! CloudCollab smoothly blends Cisco’s collaboration tech stack with Masergy’s reliable network services.
Which IT initiatives recognize the greatest benefit from an SD-WAN investment? In this blog, we explore the explosive growth of SD-WAN and how it delivers on top business needs.
Enterprises are now asking their security partners to fight cybercrime on their behalf, making deeper evaluations essential. Key criteria and must-have tools help you know which partners are trustworthy.
Both the workplace and the contact center are proving to be among the top beneficiaries of artificial intelligence. Get the five steps for success.
SD-WAN leaves CIOs balancing difficult decisions. How to distinguish among service providers and find the partner best suited for digital transformation.
Hybrid cloud solutions are deployed partially on-premise and partially in the cloud. But which partner and solution is best for this approach? Consider these criteria.
The SD-WAN services market is flooded with solutions, all promising networking nirvana. Here are five criteria for evaluating managed SD-WAN.
Digital transformation study sheds light on technology investments, preferred partnerships, and ROI approaches for IT metamorphosis.
Security must be at the top of the priority list for every SD-WAN deployment. Here’s what you need to keep data safe yet accessible.
As IT leaders evaluate the cost benefit of unified communications with SIP trunking, they should first understand how hybrid cloud deployments fit in.
SIP-trunking makes it easier to justify unified communications investments, but how do you evaluate the cost-benefit of hybrid cloud models? Get eight factors for ROI.
Contact centers need more than voice communications. Learn how the cloud offers an omnichannel approach for tracking and understanding customers.
This cost analysis helps IT leaders decide between managed security services and building their own security operations center.
Masergy and Cisco have partnered together to give enterprises everything they need in a single, cloud-based environment that smoothes migration.
Hybrid UCaaS deployments are advantageous, but research shows 4 out of 5 have challenges with solutions. Get tips for overcoming common pitfalls.
Masergy is a leader in customer service, as proven by our five consecutive Stevie Awards. How did we get here? Let’s recount the ways.
SD-WAN edge devices and their configuration play a factor in network transparency and performance optimization. Here’s what you need to know.
As a consistently rising star in the Gartner Magic Quadrant for network and SD-WAN services, Masergy stands uncontested as a Visionary. Here’s why.
The Director of Security Solutions at Masergy dispels one of the biggest cybersecurity myths that he hears the most.
Many networks are sitting on unused bandwidth. These three SD-WAN features make bandwidth more efficient and dynamically manageable.
Detection and response services take traditional security services a step further. Here’s how it’s different and how to know if you need it.
Are you ready for IoT? Five necessities prepare the IT environment to successfully manage and secure a plethora of connected devices.
Masergy’s Director of Cybersecurity Solutions explores what credential stuffing is and how to protect yourself against it.
Self-adjusting networks are just around the corner. How will future networks better serve CIOs and what’s needed to get there? The answers are here.
Translate business goals into an ideal network design that blends both private and public access. Get a design framework, tips, and common missteps.
Team Collaboration is poised to be the new sought-after UCaaS feature. Masergy explains what it is and how it will drive productivity to new heights.
When migrating to IaaS/PaaS, what should customers do to secure their part of the shared security model? Here’s how to secure cloud workloads.
IoT is a hotbed for innovation, but it requires sophisticated IT capabilities. Here are two key limitations and three strategies needed for IoT.
The year 2018 brought valuable insights in networking and security. Explore ten trends, executive takeaways, and some suggested reading.
Here are the top skills every CISO should have to effectively communicate about security issues in both technical and business terms.
IT, network, security, and cloud predictions highlight the impact of emerging technologies, helping CIOs rethink their technology investments.
Officially stepping into the role of CEO at Masergy, James Parker shares his inspiration and reasons for joining the team.
Software defined network architectures lay the foundation for the self-driving networks of our future. Explore the evolution of intent-based networks and learn how to build one.
Security is a concern for those migrating to the cloud. Understand the risks, shared security models, Cloud Access Service Broker (CASB) solutions, and how Masergy’s Managed CASB offering can help.
The SD-WAN buzz has many excited about new advances in networking technologies, but what is SD-WAN and why all the excitement? The answers are here.
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