Confidence stems from informed decision making.
Browse Masergy’s strategy guides and customer stories for the insights you need to Transform with Certainty℠
Top Trends in Network Observability: Heightening Intelligence, Inspection, Insights, Integration, and Innovation
Onrushing digital business demands, continual technology advancements, and ever-improving IT practices are all applying more and more pressure on the network infrastructure and network management systems, services and staff.
2023 Comcast Business Cybersecurity Threat Report
Get insights from 23.5 billion cybersecurity attacks.
2023 ISG Provider Lens Study for Software-Defined Solutions and Services
This ISG Provider Lens™ study examines multiple network service and solution offerings related to software-defined networking (SDN) in the U.S.
2023 SASE Trends Report: Beating Expectations on Security While Easing IT Ops
Network security and remote connectivity are now the top challenges driving the adoption of SASE.
Frost Radar™: Managed SD-WAN Services in North America, 2022
This report by Frost & Sullivan explores the current state of SD-WAN and SD-WAN providers.
IDC Perspectives: How Networking Must Evolve in the Campus and Branch and for Remote Workers
From IDC: Key technologies enterprises need to transform networks to support new edge use cases.
AIOps Going Mainstream to Resolve Network Complexity
CIO research shows high confidence in AI-based automation for the IT network with most leaders eager to accelerate the AIOps process.
2022 UCaaS & CCaaS Market Trends Study
CIO research reveals the challenges with UCaaS and CCaaS as well as the top ways IT leaders ensure success.
AIOps Buyer Guide
What do you need to automate your network and reach the milestone of full autonomy? ZK Research has this guide and a checklist for success.
ISG Report: Network – Software Defined Solutions and Services 2022
This ISG study evaluates different kinds of network offerings related to software-defined networking in the United States.
CIO 2022 SASE Market Trends Study
Explore SASE adoption trends and selection criteria, learning where challenges arise and how solutions are rising above expectations.
Why Remote Work Doesn’t Work: Your Work-From-Anywhere Playbook
When the “anywhere workforce” has made work-from-home obsolete, what shifts do IT infrastructures need to make? Nemertes has this playbook.
Operationalizing Zero Trust
What’s the best way to put a Zero Trust security framework to work? What tools do you need? Analysts at Nemertes offer this advice.
Security Services RFP Questions
How do you ensure you’re getting the right combination of security expertise and operational excellence all in one provider? These questions can help.
MSSP Buyer Guide: What to look for in a modern managed security services provider
Security services can speed threat containment by 50%, but how do you find the best MSSP? Get the 15-point checklist from research firm Nemertes.
2021 State of AIOps Study
ZK Research conducted a study to understand how enterprises are using AIOps for their network and security operations. Here are the results.
Cutting through the Acronyms: Finding a Path to Zero Trust
One single technology is never a cure-all for Zero Trust, so how do you assemble all the right capabilities for your approach? Nemertes Research has this guide.
2021 State of SD-WAN Study
Altman Solon’s research study illustrates where businesses are in their journey to SD-WAN and SASE, revealing preferred approaches for access and ROI.
Healthcare IT: The Convergence of Network & Security
IDG research results reveal how healthcare IT teams are handling more network and security demands, as they face challenges with telehealth and IoT.
The Straight Talk Guide to SASE
This interactive Q&A guide allows you to jump between questions with answers in plain English. Get SASE basics, key strategies, and tips for investment.
SASE Buyer Guide
ZK Research explains how SASE unites SD-WAN with security and which considerations can help you navigate this emerging new market.
Inside Out and Upside Down: Redefining What the WAN is in the Age of Hybrid Multi-Cloud and Remote Work
Remote work is redefining the WAN, so what is needed now? Nemertes Research explores SD-WAN, cloud security, and secure remote access.
Getting the Most Out of UC in the Age of Work-From-Home
The urgency for unified communications has greatly increased, so what do IT teams need now? Nemertes Research studies show success correlates with these activities.
AI-Driven WANs: How SD-WAN and AI Create Autonomous Networks
SD-WAN and AIOps are giving rise to network automation and the autonomous networks of the future. Here’s a getting started guide from ZK Research.
Co-managed SD-WAN: Getting the best out of a shared responsibility model
What’s the difference between a fully managed SD-WAN service and a co-managed one? Here’s how to get the best out of shared responsibilities.
COVID-19: Lessons Learned for IT Leaders
What transitions must IT leaders make to be agile in the post-pandemic world? ZK Research helps you make key pivots without disrupting your business.
2020 IDG SD-WAN Market Trends Report: ‘New Normal’ Puts SD-WAN Digital Transformation in the Fast Lane
IDG research findings identify SD-WAN as a key enabler for the remote workforce. See how IT priority shifts are changing the way many approach SD-WAN.
Virtual workforces rely on the WAN, and this ZK Research study shows IT spending trends and how new business needs increase the urgency for SD-WAN.
Securing Digital Transformation: A Post-Pandemic Outlook
Research from Omdia explains why SD-WAN has become a new necessity since COVID-19. Understand the shifts and get 3 top recommendations for IT leaders.
Next-Gen SD-WAN: Charting a Path for the Next Five Years
New SD-WAN features translate into more choices for IT leaders. Learn the key touchpoints for decision making with this Nemertes Research guide.
COVID-19 Highlights the Business Case for Extending SD-WAN to Remote Workers
Frost & Sullivan explains how SD-WAN enables remote work, putting applications closer to the user for improved availability and performance.
Predictive Customer Service: A 2020 Toolkit
How do you leverage AI and cloud technology to build predictive service that proactively delights customers? Consider this your toolkit for 2020 and beyond.
Webex Meetings Security
How does Masergy’s Meetings solution address security? This paper has the answers. Learn about the security features behind the Webex Meetings application.
Autonomous Networking and the Rise of AIOps: Nemertes Report
Virtual network assistants are here, and AIOps is paving the way to autonomous networking. Nemertes Research offers this beginner's guide to AIOps.
The Contact Center Made Cognitive
AI powers the digital customer experience. Learn how to build a cognitive contact center using new technologies and migration models that create predictive customer experiences.
Buying A New Phone System? Top 3 Things You Need to Know
It can be difficult deciding when and how to move to cloud communications. Get an overview of the cost, risk, and value behind each option with this guide.
Is Your Phone System Holding You Back or Helping You Fly?
Outdated phone systems can shackle your business growth, but how do you justify the move to cloud communications? Get data-backed reasons and key considerations for migration.
Buyer’s Guide to Intelligent Virtual Agents and Chatbots
Virtual Agents are here, but which technologies ensure true intelligence? This framework guides you through the advanced functionality and deployment methods, mapping business needs to capabilities.
Why You Need to Embrace Conversational AI for Customer Care
AI technologies are automating customer service tasks, but putting together a cohesive approach can be difficult. This how-to guide has tips for avoiding complexity and streamlining your strategy.
Building Next-Generation WFM for Your Contact Center
WFM tools are now powered by analytics engines, artificial intelligence and machine learning. This guide highlights the leading-edge capabilities you need to take your contact center to the next level.
Pairing SD-WAN and UCaaS/CCaaS to Maximize Performance, Productivity, and Savings
Many networks cannot adequately support cloud communications, which is why IT leaders are coupling UCaaS/CaaS with SD-WAN. Nemertes Research offers this guide to an integrated approach.
Buyer Guide For SD-WAN
Zeus Kerravala, Principal Analyst at ZK Research, offers his guide to investing in SD-WAN for digital transformation. Get key recommendations and a checklist for selecting a service provider.
The Total Economic Impact of Masergy Managed SD-WAN
Forrester Consulting studied the total economic impact that a global transportation company recognized from Masergy Managed SD-WAN. See how the company achieved 36% ROI.
Effective CCaaS RFPs: Common Pitfalls and Must-Ask Questions
When moving contact centers to the cloud, IT leaders must ask the right questions to avoid solution complexity. Sidestep common pitfalls and pinpoint the most critical RFP questions with this guide.
Enabling Cloud Migration and Solving Traditional Network Problems
What is SD-WAN and why is it driving a new era in WAN advancement? Explore how new solutions are helping enterprises migrate to the cloud and solve traditional WAN problems.
SD-WAN Security Guide
The intersection between security and SD-WAN is critical in keeping data not only accessible but safe. Here’s a quick guide to the security benefits and precautions of SD-WAN.
2019 Digital Transformation Market Trends Report
How are enterprises acting on digital transformation strategies? Webtorials research offers fresh insight into technology investments, preferred partners and ROI approaches.
SD-WAN and Network Connectivity Design: A 3-Step Process to Balance Price, Performance, and Risk
SD-WAN brings agility to network connectivity, but how do you engineer the smartest design? Step-by-step guidance starts with business needs, so your network delivers valuable outcomes.
SIP Trunking Pitfalls and Resolutions
SIP trunking is often required to migrate on-premise communications systems to the cloud, but it presents a myriad of potential implementation pitfalls. Here’s what buyers need to know.
Global UCaaS RFPs: The Five Question Approach Every CIO Should Use
CIOs recognize that on-premise communications systems are being displaced by UCaaS technologies, but RFP processes delay upgrades. This fresh approach offers an effective way to achieve RFP nirvana.
Unified Communications: The Buying Trends of 1,000 IT Decision Makers
A recent study explores the intent and selection criteria behind 1,000 unified communications investments. Learn about the most-wanted features and adjacent services that differentiate providers.
The Hidden Iceberg
The network beneath any unified communications solution can become an unforeseen obstacle. Consider these key elements when deciding who and what should support your voice communications.
Planning a Global Network Refresh? Five MUST-HAVE Questions for your RFP
CIOs see their global network as a foundation for digital transformation, but RFP processes are too complex. This fresh approach explains how RFPs must change to meet the demands of today and tomorrow.
Contact Center Trends: Delivering Better Business Results
How do contact center performance metrics improve interactions? Today’s trends reveal the business objective disconnect and how cloud communications make data analysis more effective.
The Managed Security Services Provider Survival Guide
Managing security often requires outside help, but navigating the security services market can be challenging. Forrester explains the difference between services and offers recommendations for evaluating partners.
There’s Help for CISOs Overwhelmed By Security Threats
CISOs need to bring all of their forces to bear on the growing threat of breaches, advanced persistent threats, and insider attacks. See what critical security capabilities managed security service providers are helping IT departments address.
Friction in the IT Helix: How to Create Harmony between Network Design and Security
Segmented virtual networks are complex, creating friction between the network and security. Strengthen synergies with an overlooked technique, a framework for harmony, and three focal areas.
How Masergy helps with GDPR
As the European General Data Protection Regulation (GDPR) takes effect, IT leaders are seeking tools and technologies to assist in their compliance efforts. Learn about GDPR and how Masergy’s managed detection and response service helps companies address data breaches.
Why Masergy’s Managed SD-WAN Is The World’s Most Reliable, Agile, Cost-Effective, and Secure Solution for Global Enterprises
Masergy's Managed SD-WAN solution gives companies the choice they desire and helps them overcome vendor lock-in and WAN interoperability challenges.
Eurostar empowers a digital customer experience from the cloud
High-speed train company Eurostar leverages Amazon Web Services for digital transformation. See how they achieve network reliability for streamlined web, mobile, and call center experiences.
Ahead of the game: Azzurro HD at the forefront of at-home TV broadcast
As at-home TV broadcasting became the standard, Azzurro found themselves ahead of the trend with secure, high-performance transmission services.
Dole protects global food quality with high-performance SD-network
Dole made global operations more reliable while reducing WAN costs by 45%. Read the full story.
Protecting against North Korean malware, finding a missing employee in Russia, and more Masergy security success stories
Three security success stories explore how Masergy helped clients protect against North Korean malware and find a missing employee in Russia.
BroadPath creates a radically different IT platform for work from home
BroadPath began optimizing contact centers for remote work long before it was popular. See how they deliver a highly reliable WFH business model.
IMC Companies provide supply chain transparency with technology built on a high-performance network
See how IMC uses Masergy to enable up-to-the-minute transparency into the precise movements of international container shipments.
Property management company gains cloud stability and IT productivity
Taking a cloud-first approach that would preserve service quality, this company bundled SD-WAN with collaboration and direct cloud connections.
Balfour Beatty powers remote work with communications in the cloud
As the leading international infrastructure group, Balfour Beatty is keeping remote collaboration cost-effective for more than 6,000 employees.
Healthcare: How providers transform with help from Masergy
With telemedicine and more medical devices, healthcare IT is under more pressure. Here’s how healthcare companies use Masergy to enable digital care.
SD-WAN prepares healthcare provider for spikes in telemedicine
When telemedicine usage spiked to 100%, their network didn't even hiccup. Learn how this healthcare provider treats patients with 5x more bandwidth.
Smart manufacturing: How companies transform with help from Masergy
Smart manufacturing can be a complex IT paradigm shift. Here’s how three manufacturers use Masergy to move from concept to reality.
Legal firms build trust and service efficiencies with Masergy
Built on their reputations, legal firms must meet the demands of their digital clients. Here’s how several firms use Masergy to digitally transform.
Allied Electronics accelerates sales and order responsiveness with Masergy
Order fulfillment and same-day shipping is key for high-velocity distributors. See how Allied enables sales and cut costs by 61%.
ChoiceTel strengthens competitive SD-WAN opportunities and customer experience
ChoiceTel turned to Masergy for superior SD-WAN customer service and more business opportunities. Here’s how ChoiceTel describes the partnership.
Pentima expands sales reach to large, global enterprises with Managed SD-WAN
Wanting to target larger clients, Pentima knew their network offerings would need to evolve in key ways. Learn how Managed SD-WAN opened new doors.
Responding to a crisis with virtual agents
Delivering customer care at reduced costs, virtual agents can help you respond in times of crisis. Here’s how to use AI for service automation.
The autonomous enterprise: Building your digital vision
Masergy's CTO, Chris MacFarland, teaches you how to reach the milestone of true autonomy. This article originally appeared in Forbes.
Moving to a virtual workforce? Four requirements and one key success factor
As a company that organizations around the world rely on for remote work solutions, Masergy shares these tips for building a work-from-home network.
Weber-Stephen lays the groundwork for digital transformation
For Weber-Stephen Products, whetting the appetite of BBQ lovers requires one key ingredient: innovation. Learn how an IT refresh supported security and cloud migration while keeping the IT team focused on digital advancements.
WannaCry, HIPAA Violations, Phishing: Three Stories of Security Success
For most enterprises, staying on top of cyber security is a task that requires the help of managed security services. Three success stories demonstrate how IT teams are leveraging Masergy to protect their infrastructure from sophisticated attacks.
Teknion leverages SD-WAN to become an IoT disruptor
How Teknion has become a disruptive force in the furniture industry is a story of digital transformation. Explore how the CIO worked with Masergy to build an agile network, accelerate cloud migration, and empower IoT.
Protera wins with IT flexibility and unrivaled network connectivity
Learn how IT outsourcing provider Protera integrated Masergy’s connectivity services into its own solution offering, enabling its SAP-centric clients to seamlessly access applications, no matter where they reside--public, private cloud, or traditional data centers.
Weightmans strengthens security defences while reducing workloads
Weightmans required more manpower and a comprehensive security strategy to make its security operations as strong as its legal team. See how Masergy’s Managed Detection and Response platform delivers 24-7 monitoring and saves the IT team 144 hours each quarter.
Ingenico increases bandwidth by 30% and cuts costs by 40%
Ingenico needed a partner that would enable their cloud-first strategy. Explore how Masergy’s Managed SD-WAN increased bandwidth by 30 percent while also decreasing costs.
Essen ensures effective care for 57,000+ patients
Learn how Essen Health Care enables enterprise-grade call routing and comprehensive management capabilities for 57,000+ patients.
Intertrust tackles compliance with a security team that runs the extra mile
Legal and financial services company Intertrust Group uses Masergy’s network and managed security solutions to tackle security risks and multi-country compliance demands. Explore how the IT team responds to regulations, buys back time, and delivers bandwidth on demand.
PRGX offers new analytics services with a software-defined network
When financial service provider PRGX needed a global network to support a big data analytics service across 30 countries, they turned to Masergy’s software defined platform. Hear how they process nearly 8 petabytes of data significantly faster.
Ancestry handles 75M searches daily with hyper-scale IT infrastructure
With Ancestry.com’s rapidly expanding footprint and ever-increasing demand for processing power, Masergy’s global network service delivers. Understand what powers this hyperscale web company to serve 2M subscribers and handle 75M daily searches.
Amgen accelerates biotech production connecting 64 sites in 7 months — start to finish
Amgen relies on Masergy for reliable network services. Learn how their infrastructure provides seamless connections backed by visibility, analytics, and 100% service availability.
HOP enables M&A strategy and cuts IT support costs by 60%
When network downtime started spurring 20 help calls per day, HOP Energy turned to Masergy for a solution. See how fully-managed hybrid networking reduces costs by 60 percent, proactively addressing bottlenecks and ensuring redundancy.
Elevate secures consumer credit services with Masergy
Online credit services company Elevate needed a managed services provider to expand their security workforce. Hear how Unified Enterprise Security helped the company avoid hiring 3-4 more IT experts and proved to be the creative problem solvers Elevate needed.
RealD enables 3D viewing experiences with help from Masergy
RealD, maker of 3D movie technologies, asked Masergy to connect its offices in the USA, Europe, and Asia with network services and cloud-based unified communications solutions. Learn how Masergy’s cost analysis and rapid implementation earned additional contracts.
Hudson makes commercial mortgage and real estate services seamless across the globe
After a painful experience with a Tier-1 carrier’s MPLS service, commercial mortgage servicer Hudson Advisors needed a remedy. Hear how Masergy resolved their network and application performance problems with reliable connectivity for its global footprint.
Wabtec advances transit innovation with global IT agility
When Wabtec’s network was struggling to keep pace with the demands of modernization in the railroad industry, executives asked Masergy for help. See how software defined networking digitally transformed their legacy system with agility and high performance.
Cornell delivers virtual classroom experiences without disruptions
Cornell University’s Johnson Graduate School has a popular distance-learning program that requires flawless video conferencing. See how Masergy made the grade with a high-performance network, 24-7 support, and streamlined HD video on a pure IP/MPLS platform.
Continuum transforms design consultations with video collaboration anywhere anytime
Globally-recognized design firm Continuum needed to connect professionals around the globe with video conferencing. See how Masergy’s network delivered a video service plane for exceptional quality of service that keeps employees focused on business.
Hamilton backs international investment services with flawless video communications
Private equity firm Hamilton Lane needed a next-generation global network that could seamlessly connect its headquarters, data center and branch offices. Understand the Masergy network architecture and features that supports the company’s voice, video, and data needs.
Is Your Enterprise Network Ready for What’s Next in CX and EX?
IT leaders are emphasizing connectivity and data to meet CX and EX challenges on the horizon.
MSS, MDR, SOCaaS: The differences in security services and how to choose
The catalogue of security services abbreviations keeps getting longer. Here are some quick definitions and tips to help compare offerings.
How to solve remote work problems once and for all
Point solutions for remote work compound IT complexity. Here’s how to look holistically at security, connectivity, and unified communications.
Remote workers and the public internet: Solving the problem of cloud application performance
Delivering predictable application experiences over broadband connections can be difficult for IT teams. Here’s how Masergy Performance Edge helps.
EDR: The single best protection against ransomware
Endpoint detection and response can help with ransomware. Here’s what to look for and how companies use it to fight and win against attacks.
A guide to endpoint security
What is endpoint security and why is it needed? This introduction explains how it works and why Masergy's offering is unique.
What are the benefits of SASE?
Why do businesses need SASE and more importantly does it help with work from home? Here’s how SASE solutions deliver real value.
How do you tease out the differences in SASE solutions? Tech stacks set providers apart
Planning a move toward SASE? Here are three ways to make apples-to-apples comparisons, teasing out the differences in solutions.
Is there more than one way to SASE?
Are firewalls becoming a dividing line between SASE strategies? Why some IT leaders choose a cloud-managed approach over a cloud-native one.
Is SASE real or just a concept?
When it comes to SASE validity, there are lots of opinions. Here’s a look from all sides and tips for how to evaluate SASE architecture.
Adding AI to UC: Extending Masergy UCaaS with AI-powered automation
Virtual agents aren’t just for contact centers--they work with unified communications too. Here’s how to use AI to automate voice and text interactions.
Why are there so many different interpretations of SASE?
Ask people what SASE is and you’ll likely get 10 answers. While the newness of SASE is a factor in the confusion, here’s what SASE is and what it’s not.
UCaaS & CCaaS: Transitioning to work-from-home model
These three communication guidelines can be used to design a remote workforce strategy. Get the guidelines and technologies required for success.
Perfect VoIP and video conferencing: how to avoid digital mush
Video conferencing is everywhere today, but it’s not always easy for the network to support the service. This network connectivity guide outlines requirements, tips, and tools to ensure success.
Keeping Unified Communications simple
It’s very easy to overshadow the benefits a unified communications platform with a complicated installation process and IT complexity that can easily be avoided. Here’s how to keep UC simple.
The top 5 cybersecurity threats to watch out for now
The threat landscape is constantly evolving, so awareness is crucial. Every organization should be prepared for these top five security threats.
The future is now: how AI is digitally disrupting enterprise communication
Artificial intelligence (AI) is triggering new advances in communications, and you don’t have to wait to cash in on the benefits. Here’s how to apply “what’s next” today.
Intro to SD-WAN: the market and how services differ
Do you go with a big-name brand or a startup that promises you an “MPLS alternative?” Navigate important decisions with this introduction to SD-WAN.
Five criteria for evaluating managed SD-WAN solutions
SD-WAN is key for cloud-first strategies. These five decision-making criteria target security, cost savings, performance improvement, and resource efficiency.
Unified communications: which partner is best if I want to use a hybrid cloud approach?
Hybrid approaches jumpstart cloud migration, but how do you know which partner is best? Here are some criteria to shape your evaluation.
Build or buy? Eight factors for measuring TCO on security operations centers
Eight cost factors and two key trends can help you decide between expanding in-house resources or trusting a provider for managed security services.
UCaaS + SIP trunking for positive ROI: a cost analysis of hybrid cloud deployments
Hybrid cloud deployments make it easier to justify a UCaaS investment, but how do you evaluate the cost benefit of hybrid cloud models? Get eight factors for ROI.
IoT readiness: 5 network and security necessities
IoT success relies heavily on IT infrastructure. This quick guide offers a list of necessities that ensure scalability, control, and simplified management.
The truths and lies of IoT security: monitoring connected devices
Yesterday’s security techniques and networks don’t always transition well into the new world of IoT. A game of “truth or lie” exposes the certainties and snare traps.
Managed Detection and Response vs. Managed Security services: The difference and how to choose
Managed Detection and Response services are still new to many IT professionals. This quick guide explains the basics and how it expands traditional services.
How to secure IaaS/PaaS effectively: customer responsibilities in the shared security model
Cloud-based IT environments require customers to shift their security focus. Understand the critical changes needed and how to effectively improve security posture.
Today’s Cyber Threat Landscape, By the Numbers
A snapshot of key findings from the 2023 Comcast Business Cybersecurity Threat Report.
Bridging the Cybersecurity Talent Gap
IT leaders anticipate difficulty finding qualified experts in cybersecurity. Get a closer look at what resourceful leaders are doing to bridge it.
In Pursuit of Convergence and Operational Relief, IT Leaders Turn to SASE
Network and security must converge to face evolving threats and relieve stressed IT teams.
Comcast Business Solutions Advisor Program Levels and Benefits
Learn why it pays to partner with a leader in connectivity and global secure networking solutions for future-ready businesses.
Anatomy of a DDoS Attack
Understand distributed denial of service attacks, end to end.
Edge into the Future: Edge Computing in 2023 and Beyond
Learn how to support the network and security needs of edge computing.
Connectivity Powering the Ecosystem of Digital Experiences
Here's a look at how companies are prioritizing investments in connectivity to power digital experiences.
Use of Network AIOps Is on the Rise – Here’s Why
Can AI really ease the burdens of network complexity? Research says it can. Learn why confidence is growing and which IT functions benefit most.
2022 UCaas & CCaaS Market Trends Snapshot
When companies can’t afford communications disruptions, CIO research reveals how IT leaders ensure UCaaS and CCaaS success.
AIOps Buyer’s Guide
Want to automate your IT network using AI? This AIOps buyer’s checklist has eight criteria for success.
Turnkey security for your entire IT environment
Work from anywhere requires security everywhere. Masergy has you covered with turnkey security solutions.
Total Collaboration Solutions
Standardizing your collaboration strategy is easy with Masergy—you get one toolset from one provider.
SASE Market Trends Study Snapshot
Research from CIO shows SASE solutions help IT leaders capitalize on innovation. Get the key findings in this research digest.
Buyers Guide to SASE
When converging network and security, you need a provider with a broad set of skills, partnerships, and expertise. Here are the key considerations.
4 Reasons to Resell SD-WAN Services through the Masergy Guardian Portfolio
With SD-WAN offerings tailored for value-added resellers, it’s easy to expand your IT services and gain recurring revenue.
Zero Trust Capabilities Checklist
Analysts at Nemertes help you identify what tools you have in place already and what to consider in a solution.
Your Network, Your Way
Leveraging the flexibility of Masergy's SD-WAN solutions, you'll have the freedom to choose the right configuration for your hybrid, multi-cloud IT environment.
SD-WAN & SASE Security Best Practices
SASE and SD-WAN simplify IT operations, but how do you ensure security best practices? This quick reference guide highlights key considerations.
Endpoint Detection & Response: How to Compare Technologies and Services
Endpoint security today is anything but optional, and yet it can be difficult to compare solutions. Here are some ways to separate leaders from laggards.
Outsourcing Security Operations: How to Build Your Business Case
Security teams are difficult to staff, but do you expand your team or trust a provider? This information can help you evaluate and build your case.
2022 IT Predictions
As we look toward the future, Masergy recognizes distinct trends that will continue to foster innovation, putting digital transformation on the fast track.
Managed Security Services Provider Buyer’s Guide Checklist
What should every IT leader seek in a managed security services provider (MSSP)? Research firm Nemertes offers this checklist.
State of AIOps Study
A 2021 ZK Research study shows AIOps adoption on the rise for smarter, more secure business transformation.
SASE and Zero Trust Acronym Detangler
Every IT professional is expected to master a rat’s nest of acronyms. Wouldn’t it be easier if you had one simple resource to help you untangle it all? Here it is!
5 Reasons to Partner with Masergy
Here’s why you should partner with Masergy, the world’s leading secure, cloud networking platform.
4-Step cybersecurity risk assessment
Need a simple approach to improve your security posture? Prioritize your efforts with these four steps.
6 Takeaways from Black Hat ‘21
The leading event for the infosec community explores the key security challenges every IT leader should know.
WFH Security Checklist
With today's business models, security attack vectors have increased exponentially. Use this to identify your gaps and increase your security posture.
12 step roadmap to SASE
Turning SASE into a tactical plan can be challenging. This roadmap offers a pragmatic approach to network and security convergence.
State of SD-WAN in 2021
Research findings from Altman Solon show reliability, security, and hybrid access matter most to enterprises of all sizes deploying SD-WAN.
5 reasons to consider SASE for remote work
SASE is an emerging solution designed to ensure security and performance for remote work. Here’s how it benefits today’s digital-first companies.
Masergy AIOps: Optimize your cloud app performance
Here's how AIOps helps ensure your video conferencing and critical applications get the bandwidth they need for high performance.
Calling for Microsoft Teams: 4 steps for success
Companies ready to use Microsoft Teams as their corporate phone service face critical decisions. Here’s how to make your migration a success.
Healthcare IT: Unified approaches enable secure digital care
IDG research says telehealth puts more pressure on the network and security, and in solving those problems IT leaders turn to unified approaches.
Intro to SASE
What is SASE and how is it a new way to address the needs of both the network and security? Here are five simple lessons for understanding SASE.
2020 SD-WAN Market Trends
With more employees working from home, many IT leaders are putting SD-WAN in the fast lane. Highlights from an IDG study show the 2020 SD-WAN trends.
Work from anywhere study
Get the highlights from a ZK Research study and learn how new business needs are impacting IT spending, security, and the value of SD-WAN.
Next-gen SD-WAN: A framework for decision making
As SD-WAN has evolved, IT leaders have more options and therefore more decisions to make. Let data be your guide. Nemertes Research has this advice.
7 communication essentials all mobile workers require
Here are the critical features to consider when selecting a communication platform to meet the needs of your remote workers.
AIOps: 4 steps to pave the way for autonomous networking
AIOps is paving the way for autonomous networking. But what is it? And how do you get started? This infographic offers a step-by-step guide.
Buyers Guide to Managed SD-WAN
Industry expert and Principal Analyst at ZK Research, Zeus Kerravala, offers his guide to investing in SD-WAN managed services. Get the five-point checklist for success.
What’s the ROI on Masergy’s Managed SD-WAN?
A third-party analyst firm investigated the total economic impact of Masergy's Managed SD-WAN solution on a global transportation company. Here are the results of the study.
2019 Digital Transformation Market Trends Report
How are enterprises acting on digital transformation strategies? This infographic summarizes research findings in DX technology investments, preferred partners, and ROI approaches.
Seven Criteria Your Network Needs to Increase Agility and Drive Digital Transformation
The network is the key to innovation, but critical elements are required to sharpen your competitive edge. Get the seven criteria your network needs for IT agility and digital transformation.
6 Reasons Your Contact Center Needs Cross-System Customer Engagement Analytics
Customers expect more attention, service, and value than ever before. Get the surprising performance metrics, integration statistics, and benefits cloud contact centers provide for analytics-driven organizations.
Business Transformation Demands New Network Architectures
Today's data-driven organizations need to re-envision their global network architectures.
Performance Edge™ for SD-WAN
Masergy Performance Edge is a patent-pending technology enabling Masergy Managed SD-WAN Secure and SASE users to experience connections on public internet broadband roughly equivalent to a dedicated link.
Masergy Customer Portal with AIOps
One portal provides AI analytics and a "single pane of glass" view into SD-WAN endpoints, UCaaS deployments, and security alerts. With centralized management, insights and management are simple.
SD-WAN with Threat Monitoring and Response
As an industry pioneer in SD-WAN and machine learning-based cybersecurity technology, Masergy offers an integrated SD-WAN solution with continuous 24/7 threat monitoring and response.
Countries Where Masergy Provides Service
Countries where Masergy currently operates to provide SD-WAN, UCaaS, CCaaS, and MSS service to customers.
SD-WAN: Masergy Secure Wi-Fi
Provide hardened wireless access for the cloud-first corporate LAN. Masergy Secure Wi-Fi hardware, powered by Fortinet®, delivers speedy and secure 802.11ac wireless access to your workforce.
SD-WAN: Masergy Managed xG
Connect your sites using flexible enterprise-grade fixed wireless. Masergy Managed xG delivers future-proof cellular data access for redundant and secure connectivity to your key office locations.
SD-WAN: Masergy Secure Managed Switch
Extend secure global WAN management to your LAN. Masergy Secure Managed Switch solutions provide your business with secure Layer 2 switching for your corporate WAN as a turnkey managed service.
UCaaS: Call Recording and Quality Management
Improve your contact center's service quality and performance with Masergy's cloud-based integrated call recording and agent performance monitoring solution.
Security: Managed CASB
Consolidate your cloud security policy enforcement and solve SaaS security problems with a fully-managed CASB paired with our 24/7 monitoring and response.
Security: Security Monitoring for Office 365
Integrate Microsoft's Cloud App Security alerts into our Managed Security service to get centralized 24/7 managed detection & response for your business-critical Microsoft Office 365 apps.
Security: Managed Cloud Workload Protection
Get real-time continuous protection and monitoring to reduce risks and improve operational efficiencies for all of your servers, virtual machines, cloud operating systems, and containers with our turnkey security platform.
Security: Managed Endpoint Detection and Response
Gain the network insights you need to quickly find and respond 24/7 to any compromised endpoints on your network and deny attackers a foothold before they can do real damage.
UCaaS: Global Presence
Empower your global enterprise to operate all your international locations with a unified dial plan over a single business voice calling platform.
UCaaS: Intelligent SIP Trunking
Gain all the advantages of secure cloud unified communications by transforming your existing PBX systems while reducing costs.
Mitigate your risk and optimize your security resources with comprehensive detection and response solutions. Learn how Masergy simplifies cloud security and makes protection more affordable for any organization.
Masergy Work from Anywhere Solutions
Connectivity, security, and collaboration in one platform. Learn more about Masergy's Work From Anywhere solutions.
Masergy Customer Portal
The Masergy customer portal with AIOps delivers a single pane of glass view of SD-WAN, UC, and security.
Fortinet Secure SD-WAN for Healthcare
Adoption of new digital technologies is driving the rapid evolution in healthcare. While digitization provides tools and capabilities to help solve urgent medical challenges and improve patient outcomes, they also make distributed healthcare networks much more complex—and therefore more vulnerable to attack.
Legal services Solution Brief
Legal firms face unique challenges in digitizing their services while safeguarding client information and their reputation. Masergy is the partner to help with it all.
Digitally Transform to Compete in The Digital Economy
Financial firms must serve digital consumers while guarding against cybersecurity threats. Masergy is the partner to address both challenges.
Meet Client Needs Anytime, Anywhere
Professional firms face digital business challenges and must safeguard client information. Masergy is the partner for secure digital transformation.
Connecting Your Healthcare System
Healthcare organizations must balance the need to be always connected with the need to ensure patient privacy. Masergy helps with it all.
Smart Manufacturers Need a Smart Network
Smart manufacturers need a smart network. Manufacturers are constantly striving to gain efficiencies across supply chains while protecting their data. Masergy helps global manufacturers do both.
Transform Your Customer Experience
Transform your customer experience with virtual agents, predictive routing, and workforce optimization embedded in Masergy's software-defined network. This brief details our best-of-breed solutions powered by Cisco.
Masergy UCaaS with Managed SD-WAN
Transform your collaboration with consistent global communications and unrivaled application performance. This brief provides the details on our best-of-breed solutions powered by Cisco.
Masergy SD-WAN Secure
Power your digital transformation with flexible solutions that improve cloud application performance and increase agility. Learn more about Masergy's SD-WAN Secure.