In today’s digital landscape, you need a partner you can count on for cloud application performance. Agility, reliability, and security across the network and the cloud are critical to thrive in today’s economy, and Masergy offers hyper-flexible SD-WAN that meets the demands of transforming enterprises.
You’ll get the broadest SD-WAN options, SASE-based security at the core, controls to reconfigure services on the fly, and unprecedented Service Level Agreements (SLAs) delivering performance perfection. With the only pure software-defined edge network, Masergy is your partner for reliability and business continuity. Fortinet® edge devices and built-in firewalls on premise or in the cloud along with a menu of managed security services offer a holistic approach for the best end-to-end management — enabling employees to work from anywhere.
Your network, your way
Select the network you want, mixing and matching access types and directly connecting to top cloud services and applications. Then, layer on firewalls and three tiers of security services. Best of all, you can manage your network all from one portal with the choice between a fully managed service or a co-managed solution.
Global network with 51 secure PoPs in major cities
Built using uniform SD-architecture standards
Network and security services in one cloud platform
One portal with AI-powered analytics
AIOps for automated network analysis
Real-time and identity-based analytics
On-demand control and shadow IT discovery
Flexible service options
Mix and match public and private connectivity from Masergy or a 3rd-party
Secure and scalable work from anywhere solutions
Co-managed solutions or fully managed services
Direct connections to top cloud services and SaaS apps
SLA: 100% availability for cloud connections
Active-active network configurations for the cloud
Most competitive SLAs
100% availability for SD-WAN sites and cloud connections with proactive credits
100% in-sequence packet delivery and <1 ms of jitter
5 minute service outage notifications
Security built in
Fortinet edge devices, integrated firewalls, and firewall as a service
Analytics, cloud security, CASB, and more
Three tiers of security services include a SASE-based approach
Masergy delivers on the key tenets of Gartner’s SASE model
Security must be intrinsic to the network, and Masergy has been uniting the two IT domains into one service strategy for years. Masergy embeds security into our SD-WAN and private SD-network, meeting the key tenets of Gartner’s Secure Access Service Edge (SASE) model. Plus, clients get the freedom to choose from a wide menu of other network and security services.
Fully managed services
Alleviate your IT team of the administrative work. With Masergy’s three NOCs and SOCs on three continents, you can be confident that your security responsiveness and network service is the best in the industry. Masergy’s SLAs, Network Promoter Scores, and client retention rates are unrivaled in the industry.
Not everyone is comfortable handing WAN management to a third party. That’s why Masergy gives you the option to retain 100% control over specific aspects of your SD-WAN service. The client portal provides real-time control over applications and security, so you can self-manage configurations and policies.
Over the top
Using an internet-only approach is known as SD-WAN “over the top” (OTT), and Masergy can create an overlay on top of any public or private network, sending encrypted application traffic via IPsec tunnels for security purposes. This is low-cost solution is also ideal for companies locked into network contracts.
Work from anywhere
Extend the advantages of SD-WAN to remote workers at home or on the go. Easily install lightweight Fortinet SD-WAN devices in home offices to enable secure, high-performance access to the corporate network, and leverage software-based solutions to give mobile users secure connectivity anywhere.
One portal with AI-powered analytics built for security, speed, and precision
Control every aspect of your network from a single interface with the Masergy client portal. A customizable dashboard displays your global network, SD-WAN devices, and cloud environments along with important security alerts and analytics.
Masergy AIOps, the industry’s first artificial intelligence-powered network optimization solution, is embedded into every SD-WAN solution to automate your network analysis, predict bandwidth needs, and troubleshoot issues faster than humanly possible.
And with our built-in Shadow IT Discovery and Identity-Based WAN Analytics solutions, you can reduce the risks to your multi-cloud network environment by isolating potential cybersecurity threats down to the specific user and application on your network.
SD-WAN Orchestrator provides absolute transparency and self-service control over your WAN edge devices with application-based routing rules, firewall and network policies, and tools to make changes in real time.
SD-WAN Secure with security built in
It’s never been easier to make security intrinsic to your SD-WAN strategy. Masergy embeds security into SD-WAN with tiered options including next-gen firewalls for superior perimeter protection and 24/7 SOC services that alleviate your team of the monitoring and threat response. Solutions enforce consistent security policy across all SD-WAN devices and deliver security alert metrics within the SD-WAN control portal.
Next-generation firewall (NGFW) with UTM
Enhanced anti-malware, IDS/IPS, app control, web filtering, and DLP
Built-in AIOps, Shadow IT Discovery, and per-user WAN analytics
Log reporting and alerting
SOC Services: 24/7 monitoring and incident response
Cloud Security: AWS®, Azure®, CASB,
Office 365™, 3rd party integration*
Advanced IDS and raw packet capture
Network visibility (flow data)
Endpoint detection and response
Threat intelligence and hunting
Vulnerability scanning and management
*Options for integrating additional security tools into your multi-cloud environment
SD-WAN + Unified Threat Management (UTM)
This service includes:
NextGen Firewall with UTM security active across all remote sites
Antivirus / Anti-malware
Intrusion Detection/Prevention System (IDS/IPS)
Data Loss Prevention (DLP)
Application Control (e.g. IM and P2P)
SD-WAN + Threat Monitoring & Response
This service includes all UTM features listed to the left plus:
24/7 monitoring of UTM security events by certified security experts around the globe
Real-time incident response on suspicious events detected by the UTM
Real-time firewall integration for threat blocking at all SD-WAN sites
Enhanced data loss prevention (DLP)
Web filtering and template-driven granular control for thousands of apps
Traffic monitoring including “east/west” (site-to-site) connectivity etween all sites with real-time analytics in the client dashboard
Consistent security policies enforced across all SD-WAN devices
SD-WAN + Managed Security Services
Get all of Masergy’s security services in this managed detection and response solution:
Detection and Response platform
SIEM as a Service (log alerting, management, and monitoring)
Advanced IDS, anomaly detection, raw packet capture
Threat intelligence and threat hunting
Network visibility (flow data)
Security Analytics: Patented machine learning and behavior analytics
Cloud Security: Cloud Workload Protection for AWS®, Azure® and other IaaS/PaaS, CASB for SaaS apps, Microsoft® Office 365™ monitoring, and 3rd party integration for other security tools
SOC Services: certified analysts working 24/7, providing both monitoring and incident response
The industry’s most competitive SLAs
SLAs for network uptime are a must-have for a multi-cloud enterprise. Whether your company’s business-critical apps are hosted in private data centers or in the public cloud, if your network is down then you’re instantly losing money. Unmanaged SD-WAN services with an SLA of 99% availability still result in three days and 15 hours of downtime per year. IT leaders who prioritize always-on business continuity aren’t willing to accept that downtime.
Masergy commits to 100% service availability for SD-WAN sites configured for high availability and 100% service availability for direct cloud connections architected for redundancy. Direct interconnections link your network to top cloud infrastructure providers like Amazon Web Services®, Microsoft Azure®, and others. Plus, they link you to an ecosystem of SaaS applications such as Microsoft® 365TM, Salesforce®, and more. If there’s ever a service outage, Masergy will notify you within 5 minutes and proactively credit your account when service availability SLAs are not met.
Guaranteed Performance on the Masergy Secure Edge Network
availability for cloud connections
availability for SD-WAN sites
in-sequence packet delivery (Edge-to-Edge)
of jitter (Edge-to-Edge)
notification if a service outage occurs
Proactive Credits on Availability SLAs
Masergy proactively credits clients after a service availability SLA is not met — it's automatic
Recognized as the pioneer in software-defined networking, Masergy enables unrivaled application performance across the network and the cloud with SD-WAN, UCaaS, CCaaS, and Managed Security solutions.
visionary in Gartner Magic Quadrant for Network Services, Global
consistent Net Promoter Scores
customer retention rate
enterprise customers across 102 countries
pioneering software-defined networking
Innovative, secure global platform
Unrivaled application performance
Embedded cloud solutions
Unparalleled customer experience
Build a network capable of supporting a growth plan to double the size of the company