Two innovators. One global platform.
Keeping your employees, customers and partners connected is more important than ever. People are working from wherever they are, on a range of devices. It’s critical to have the communications platform performing because work doesn’t wait—so your employees shouldn’t have to either.
Masergy UCaaS is a best-of-breed solution built on the Cisco collaboration platform, a leader in the Gartner Magic Quadrant for UCaaS, and delivered on the Masergy network with over 99+% uptime guarantees. Gain the confidence you need to support always-on business with Masergy UCaaS.
Best-of-breed solutions
Masergy UCaaS solutions are powered by Cisco. We embedded their bestof-breed UCaaS into our global software-defined network for reliable connectivity. You can trust Masergy UCaaS with SD-WAN to provide your enterprise a world-class business communications experience.
Cisco is a perennial Leader in the Gartner Magic Quadrant for UCaaS
For four years running, Masergy has been a Visionary in the Gartner Magic Quadrant for Managed Network Services, Global
Global coverage
Business doesn’t stop. People want to work from anywhere at anytime. Masergy UCaaS with SD-WAN enables your employees to reliably access cloud collaboration applications in 120 countries.
Built for enterprises
Enterprise-Grade UCaaS: With Cisco technologies embedded into Masergy’s software-defined network, enterprises get an all-in-one UCaaS solution that delivers reliable connectivity for global communications. Plus, it’s all managed with built-in security services provided by Masergy.
- Calling: Feature-rich cloud calling capabilities on any device.
- Meetings: Video conferencing that allows meetings to take place anywhere in the world.
- Teams: Team Collaboration provides one app to launch chat, meetings, file sharing, video, and more.
SIP Trunking: Masergy’s hybrid cloud solutions allow you to maximize your existing on premises-based PBX investments while taking advantage of everything a cloud-based solution can provide.
Integration and Automation: Seamlessly connect with confidence to a broad array of SaaS applications including Microsoft® Office 365TM, Salesforce®, Google G SuiteTM, Slack, Marketo, Basecamp, Twitter, and 200+ enterprise apps.
IP Phones: Your IT staff can take full administrative control over easily portable, completely cloud-based phone systems. It’s plug-and-play hardware that is truly quick to connect.
Single pane of glass management
Masergy UCaaS solutions deliver true end-to-end visibility, analytics, and service controls in a single dashboard—available on any internet-connected device with a standard web browser.
As the pioneer in software-defined networking, Masergy embedded a layer of analytics and service controls directly into our global network to provide unmatched network and application intelligence for enterprise IT environments. Masergy’s award-winning Intelligent Service Control (ISC) portal offers global on-demand bandwidth, giving you the flexibility you need to manage your business.
You get a unified view of analytics for network, UCaaS, WAN edge devices, and application performance from your portal dashboard—available on any internet-connected device with a standard web browser.
Masergy’s portal: Intelligent service control
Why Masergy
Recognized as the pioneer in software-defined networking, Masergy enables unrivaled application performance across the network and the cloud with Managed SD-WAN, UCaaS, CCaaS, and Managed Security solutions.
2004
a Cisco partner for 15+ years
4year
visionary in Gartner Magic Quadrant for Network Services, Global
70+
net promoter scores for 4+ years
99%
customer retention rate
MarkLogic
Challenge
Needed a communications partner who could handle globalization
Results
- Accelerated growth by opening new offices in just days
- Enhanced collaboration and employee communication
“As we expanded globally, Masergy was the only company I could find already offering UCaaS in all of the places we needed to be”
- Jeff Thomas
- at MarkLogic
“We are extremely proud of our partnership with Masergy and the great work they’re doing to deliver Webex Contact Center for our customers and the cloud market.”
- Baker Johnson
- Senior Director of Strategy and Planning at Cisco