Cloud Communications

Productive. Collaborative. Resilient.


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Business Communications is Changing.
Are you Ready?

Your customers and employees are demanding better ways to engage with your business and with one another. Premise-based Unified Communication systems held promise, but have proven costly, difficult to manage and time consuming for IT teams. Cloud-based Unified Communications as a Service (UCaaS) overcomes these challenges but presents another one: the forklift.

Forklifting your business-critical communications systems into the cloud is a costly and risky proposition. Masergy Cloud Communications minimizes your risk with a customizable hybrid UC solution. Now you can maximize the returns on legacy CAPEX investments while avoiding future ones with a smooth transition to the cloud—all on your terms and your timetable.

Cloud Communications Resources




Masergy Unified Communications as a Service is a feature-rich solution that is inherently resilient, completely scalable, and includes productivity enhancing applications that deliver real results. Embedded directly in Masergy’s Software Defined Platform, UCaaS is fully integrated with Intelligent SIP Trunking making high performance, custom hybrid deployments a snap.

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Enjoy modern unified communications using legacy PBX equipment with Masergy’s feature-rich Intelligent Session Initiation Protocol (SIP) Trunking. Our Intelligent SIP Trunking delivers more than just connectivity, with features enabling enterprises to easily transform their voice systems into a modern communications platform that enables a truly mobile workforce.

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Masergy allows global enterprises to operate all domestic and international locations with a unified dial plan over a single call platform. Simplify your life with a ubiquitous, cloud-based communications solution that addresses all user and service profile management requirements, call setup and routing around the globe.

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Masergy UCaaS Analyst provides real-time performance metrics for your global Unified Communications as a Service (UCaaS) customers. Featuring unlimited end-to-end monitoring of UC endpoints for all subscribed users and services, UCaaS Analysts delivers real time quantitative and qualitative analytics for optimizing enterprise communications.

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Solve for Today, Evolve for Tomorrow

Masergy’s Cloud Communication solutions enable customized hybrid deployments that seamlessly integrate with your existing infrastructure. Our outcome-based design methodology leverages a full suite of solutions engineered to work together.

Maintain dialing plans across a mix of Intelligent SIP Trunking and UCaaS. Leverage integrated web collaboration, voice and video conferencing, IM and Presence, and unified messaging to enhance productivity. Dazzle customers with browser based click to dial. Embrace mobile with embedded fixed-mobile convergence. All with guaranteed performance, business continuity, and unlimited scalability.

Experience enterprise-grade solutions any time, on any device, anywhere in the world with Masergy Cloud Communications.


Enhance productivity with embedded features.

Our global UC solutions deliver a comprehensive suite of communications and productivity applications from the
cloud to your fingertips. Masergy UCaaS delivers enterprise-grade communications anytime, on any device, anywhere on the globe.

Business Continuity

Inherent resiliency
keeps you up
and running


Extend Unified Communications
Beyond The Enterprise Using WebRTC

Mobility + SNR

Do business anywhere, anytime
from any device

Business Process Integration

Enhance and automate
business processes

IM / Presence

Real time co-worker
availability and chat

And Collaboration

Anytime audio and
video conferencing

Unified Messaging

One inbox for
voicemail, email
and fax

Cloud Contact Center

solution with
predictive analytics

Cloud Communications

Simply Connect To Experience Real Productivity


Productivity Applications
Guaranteed Performance
Infinitely Scalable

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SIP Trunking

Advanced Features
UCaaS Integration
Trunk Pooling

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Global Presence

Global Office
Global DID
Global Gateway

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Analytics And
Service Control

Real-time Performance
Unlimited Endpoints
Cloud Based App

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