Global Office


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Complete Communications Experience


Global Office delivers a complete in-country telephony experience for UCaaS and Intelligent SIP trunking with inbound DID/DDI and outbound termination capabilities. With Global Office deployments, enterprises benefit from in-country DID/DDI origination and termination at each of their domestic or international locations while preserving the ability to use abbreviated dialing plans to call extensions at any of their global locations. Masergy current delivers Global Office deployments in 19 countries with additional countries added regularly.

Global Presence Product Sheet



Hosted IP telephones deployed in each country conform to the local dialing rules. A Global Office phone deployed in Japan sounds and operates like any other local phone service in Japan, while a phone deployed in the Netherlands, for the same customer, will sound and operate as expected by a Netherlands US resident, thereby providing the user with a locally consistent experience.


Masergy will provide new DID/DDI numbers as required. Moreover, Masergy may port existing DID/DDI numbers from an existing carrier in accordance with that country’s regulations and restrictions. However, portability of each DID/DDI within a country must be evaluated and prequalified by Masergy.

Enhance productivity with embedded features.

Our global UC solutions deliver a comprehensive suite of communications and productivity applications from the
cloud to your fingertips. Masergy UCaaS delivers enterprise-grade communications anytime, on any device, anywhere on the globe.


Cloud Communications

Simply Connect To Experience Real Productivity


Productivity Applications
Guaranteed Performance
Infinitely Scalable

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SIP Trunking

Advanced Features
UCaaS Integration
Trunk Pooling

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Global Presence

Global Office
Global DID
Global Gateway

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Analytics And
Service Control

Real-time Performance
Unlimited Endpoints
Cloud Based App

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