Group Features

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Make Your Functional Teams More Efficient

Masergy Cloud UC group features allow you to easily enable productivity enhancing features for groups of employees. With unlimited scalability and flexibility, you’ll never outgrow your Masergy Cloud UC solution.

 

 

Masergy Cloud UC Group Features Include

Masergy Auto AttendantAuto Attendant

The Masergy Automated Attendant provides clients with a powerful and flexible tool to field inbound calls and deliver them to the intended destination through interactions with the caller.

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Masergy IVRInteractive Voice Response

Masergy’s Interactive Voice Response (IVR) is designed to enhance the efficiency of your organization by simplifying business process integration, increasing flexibility and providing efficiency gains in network hosting.

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Masergy Hunt GroupHunt Group

The Hunt Group service allows incoming calls to a central phone number to be distributed among the members of that group according to a hunting policy.

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Masergy Call CenterCall Center Queues

Masergy provides support for Standard and Enhanced call centers, allowing business agents to receive incoming calls from a central phone number.

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Enhance productivity with embedded features.

Our global UC solutions deliver a comprehensive suite of communications and productivity applications from the
cloud to your fingertips. Masergy UCaaS delivers enterprise-grade communications anytime, on any device, anywhere on the globe.

 

Cloud Communications

Simply Connect To Experience Real Productivity


UCaaS

Productivity Applications
Guaranteed Performance
Infinitely Scalable

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Intelligent
SIP Trunking

Advanced Features
UCaaS Integration
Trunk Pooling

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Global Presence

Global Office
Global DID
Global Gateway

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Analytics And
Service Control

Real-time Performance
Unlimited Endpoints
Cloud Based App

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