Cloud Unified Communications

Productive. Collaborative. Resilient.


A forklift approach to upgrading your communications platform is a costly and risky proposition. Your distributed workforce needs simple yet powerful communication applications to operate at peak performance. You need a global solution with guaranteed performance, inherent business continuity, and unlimited scalability, while minimizing CAPEX and reducing OPEX.

With Masergy customized Cloud UC hybrid deployments, we seamlessly integrate with your existing infrastructure so you can evolve your communications platform at your pace and on your timetable. Our outcome-based process leverages solutions engineered to work together.


Download UCaaS Product Sheet (PDF)


Simply Connect to experience real productivity
Unified Communications
as a Service

Productivity Applications
Guaranteed Performance
Infinitely Scalable

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SIP Trunking

Advanced Features
UCaaS Integration
Trunk Pooling

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Global Presence

Global Office
Global DID
Global Gateway

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Advanced Analytics
and Control

Real-time Performance Metrics
Unlimited Endpoint Monitoring
Cloud Based

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Inherent Resiliency

Masergy Cloud Unified Communications solutions are inherently resilient, allowing businesses to quickly resume operations with minimal impact from disruptions caused by natural disasters, epidemic illness, human error or any other disaster.

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Guaranteed Performance

Our Cloud UC platform is directly embedded into our Software Defined Network Platform which is purpose-built to support real-time applications like HD voice and video. Our industry leading SLA guarantees 100% in-sequence packet delivery and sub 1ms global jitter for all on-net voice and video traffic.

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Custom Hybrid Deployments

A forklift approach to technology upgrades is inherently risky and costly. Our Cloud UC solutions are designed to work together enabling custom hybrid solutions that mitigate the risks and costs of complex migrations.

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Cost Savings With Scalability and Control

With unlimited scalability, provision what you need when you need it. Users self-manage with simple control interfaces while you realize lower support expenses. Your help desk maintains ultimate administrative control with forensic real-time visibility into global UCaaS performance with Masergy UCaaS Analyst.

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Enhance productivity with embedded features.

Our global UC solutions deliver a comprehensive suite of communications and productivity applications from the
cloud to your fingertips. Masergy UCaaS delivers enterprise-grade communications anytime, on any device, anywhere on the globe.

Business Continuity

Inherent resiliency
keeps you up
and running

Web Collaboration

Increase productivity and save costs
with integrated screen sharing

Mobility + SNR

Do business anywhere, anytime
from any device

Business Process Integration

Enhance and automate
business processes

IM / Presence

Real time co-worker
availability and chat


Anytime audio and
video conferencing

Unified Messaging

One inbox for
voicemail, email
and fax

Hosted Call Center

One solution
that can span
multiple locations


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Video Collaboration Enhances Workforce Productivity

Cloud-based video conferencing options are on the rise as a key enabler of workplace productivity.

A Buyer's Guide to Unified Communications as a Service

By combining the familiar voice and video with next-gen presence and mobility, cloud-based Unified Communications (UC) offers a powerful way to enhance workforce productivity.
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