Masergy Corporate Headquarters
2740 North Dallas Parkway
Plano, TX 75093 (USA)
Customizable, high-performance global cloud networking with software-defined network control, fully managed 24/7.
Next-generation threat-management solutions, fully managed with continuous monitoring by security experts.
Feature-rich global unified communications solutions that are inherently resilient and infinitely scalable
Masergy provides a comprehensive customer experience from custom solutions designed to fit companies' unique business requirements to innovative technologies and customer support that is unrivaled in the industry.
Masergy’s customers credit us with delivering superior performance in every respect, from customized solution design and innovative technologies to proactive customer support. Clients view Masergy’s technical experts as an essential extension of their IT teams.
Masergy’s Software Defined Network Platform with advanced analytics and our adaptive behavioral-based security platform deliver powerful solutions that let our customers operate at the speed of business change.
Our 15-year history is highlighted by a host of groundbreaking advancements, including our software-defined network platform – all of which were developed through a customer lens.
Learn how Masergy is delivering the latest technologies and customized solutions to our clients in an effort to transform enterprise IT into an engine of business innovation.
Blog Case Studies Product Sheets Videos Webinars Whitepapers
Masergy has created an award-winning partner ecosystem that enables us to deliver the most advanced solutions to our customers around the globe. Together, we provide unparalled service and support throughout the entire customer lifecycle.
Partner Levels Program Options
Masergy is the largest independent cloud network provider in the world. Our customized solutions approach helps our customers reduce the cost and complexity of managing their global networks, advanced security and cloud-based unified communications systems.
Awards Management Team Press Releases News Careers Contact Us
The Authorization Codes service allows the group administrator to select specific users who must enter a valid authorization code, when making a call to a party outside of the group. Users assigned the Authorization Code service are prompted to enter a valid authorization code. Unlike account codes, authorization codes entered by a user must match one of the valid codes previously configured by the group administrator. When a user dials a number for which an authorization code is required, Masergy prompts the user for a valid code. The user then dials the authorization code followed by the (#), or waits for the inter-digit timeout. If the code entered does not match any of the valid authorization codes configured for the group, the user is provided with another attempt at entering a valid code. If the second attempt is also unsuccessful, the user is sent to an error treatment. If a valid code is entered, the call is allowed to proceed as usual and the authorization code entered by the user is captured in the accounting information generated for that call.
The group administrator can elect to have account codes apply only to long distance calls. In this case, users are not prompted for an account code when making a local or a toll-free call. All emergency (911) and repair (611) calls are never prompted for an authorization code. Calls that require an authorization code that are placed to a number identified as being an expensive call result in the caller hearing the Expensive Call Notification warning announcement after the authorization code announcement.
Please see detailed guide for further information.
Hybrid deployments are ideal for distributed organizations ready to begin their migration to a cloud-based Unified Communication solution while maximizing returns on existing investments.
Global Cloud Networking
Advanced Managed Security
Cloud Unified Communications
©2015 masergy communications, inc. •