Masergy Corporate Headquarters2740 North Dallas ParkwayPlano, TX 75093 (USA)
Customizable, high-performance global cloud networking with software-defined network control, fully managed 24/7.
Next-generation threat-management solutions, fully managed with continuous monitoring by security experts.
Feature-rich global unified communications solutions that are inherently resilient and infinitely scalable
Masergy provides a comprehensive customer experience from custom solutions designed to fit companies' unique business requirements to innovative technologies and customer support that is unrivaled in the industry.
Masergy’s customers credit us with delivering superior performance in every respect, from customized solution design and innovative technologies to proactive customer support. Clients view Masergy’s technical experts as an essential extension of their IT teams.
Masergy’s Software Defined Network Platform with advanced analytics and our adaptive behavioral-based security platform deliver powerful solutions that let our customers operate at the speed of business change.
Our 15-year history is highlighted by a host of groundbreaking advancements, including our software-defined network platform – all of which were developed through a customer lens.
Learn how Masergy is delivering the latest technologies and customized solutions to our clients in an effort to transform enterprise IT into an engine of business innovation.
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Masergy has created an award-winning partner ecosystem that enables us to deliver the most advanced solutions to our customers around the globe. Together, we provide unparalled service and support throughout the entire customer lifecycle.
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Masergy is the largest independent cloud network provider in the world. Our customized solutions approach helps our customers reduce the cost and complexity of managing their global networks, advanced security and cloud-based unified communications systems.
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This service enables a user to call the last party that called, whether or not the call was answered. To call back the last party that called, the user dials a feature access code (FAC). The system stores the number of the last party that called and attempts to connect the user to that party.
Call Return allows the user to call the last party that called by dialing *69 on the user's device or Call Control Software. Call Return can be used for calling back answered and unanswered calls, as long as the calling number is available to Masergy. If the calling number is available, the last calling party is called as if the user dialed this number directly. If the calling number is not available, the user is played an error announcement.
A call originated with Call Return is subject to all user services and restrictions. However, when a user tries to use Call Return on a call with the caller ID blocked, the user is played an error announcement.
The Call Return service can be used through all Call Control Software. To do so, the user simply enters the Call Return feature access code in the Masergy Unity Client, the Telephony Toolbar or any software. This results in holding the current call and originating a call to the last calling number if the user was already active on a call or it goes off hook automatically depending on settings.
Feature Access Codes - Simply dial *69 to callback the last number that called you.
WebRTC is emerging from the realm of hype to real-world adoption.
Global Cloud NetworkingAdvanced Managed SecurityCloud Unified Communications
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