Client Call Control


Call Control Client is a general term. It speaks for a suite of software applications that are available with Masergy.

This list includes:

  • The Telephony Toolbar
  • Masergy Unity Client
  • Call Center Supervisor Client
  • Masergy Receptionist

You can also use other third party applications like, ACT!, and other integrated CRM services. These programs enable a user to use a web-based tool for service invocation and call control. Call Control Clients provide an alternative to using the handset of the phone. Call Control Clients are not a phone but provide simply a call control device. You can dial numbers, use Outlook contacts, View call history lists and other telephony functions including transferring calls and some allow you to change Masergy preferences.

Talk To An Expert


Video Collaboration Enhances Workforce Productivity

Cloud-based video conferencing options are on the rise as a key enabler of workplace productivity.

A Buyer's Guide to Unified Communications as a Service

By combining the familiar voice and video with next-gen presence and mobility, cloud-based Unified Communications (UC) offers a powerful way to enhance workforce productivity.
Learn More >>