Masergy Corporate Headquarters2740 North Dallas ParkwayPlano, TX 75093 (USA)
Customizable, high-performance global cloud networking with software-defined network control, fully managed 24/7.
Next-generation threat-management solutions, fully managed with continuous monitoring by security experts.
Feature-rich global unified communications solutions that are inherently resilient and infinitely scalable
Masergy provides a comprehensive customer experience from custom solutions designed to fit companies' unique business requirements to innovative technologies and customer support that is unrivaled in the industry.
Masergy’s customers credit us with delivering superior performance in every respect, from customized solution design and innovative technologies to proactive customer support. Clients view Masergy’s technical experts as an essential extension of their IT teams.
Masergy’s Software Defined Network Platform with advanced analytics and our adaptive behavioral-based security platform deliver powerful solutions that let our customers operate at the speed of business change.
Our 15-year history is highlighted by a host of groundbreaking advancements, including our software-defined network platform – all of which were developed through a customer lens.
Learn how Masergy is delivering the latest technologies and customized solutions to our clients in an effort to transform enterprise IT into an engine of business innovation.
Blog Case Studies Product Sheets Videos Webinars Whitepapers
Masergy has created an award-winning partner ecosystem that enables us to deliver the most advanced solutions to our customers around the globe. Together, we provide unparalled service and support throughout the entire customer lifecycle.
Partner Levels Program Options
Masergy is the largest independent cloud network provider in the world. Our customized solutions approach helps our customers reduce the cost and complexity of managing their global networks, advanced security and cloud-based unified communications systems.
Awards Management Team Press Releases News Careers Contact Us
This service allows users to set their status as unavailable. Typically, Do Not Disturb means that calls will not ring on your desk phone, but will be sent directly to voicemail. If you've recorded the busy greeting, then that greeting will play for callers. When a user activates the Do Not Disturb (DND) service, all calls to the user are processed as if the user is busy and cannot receive calls. Other terminating services trigger on the busy condition.
When active, the service provides a visual reminder to the user via a button on the Telephony Toolbar. Furthermore, every time a call is blocked or deflected as a result of the service, the user is played a ring splash as a reminder that the service is active (if enabled.) The default state of Do Not Disturb is "Off".
Your phone may have a hard button labeled Do Not Disturb. You can press that, or:
If you have shared call appearance you cannot use the DND phone feature.
The user can activate and deactivate the service through the personal web portal. The user can also select whether a ring splash is applied when a call is blocked or deflected by the service. Click Incoming calls. Click Do Not Disturb. Click on (or off.) To get reminders that are in DND, Check the box for "Play Ring Reminder when a call is blocked." Click OK.
The user can activate and deactivate the Do Not Disturb (DND) service by dialing *78 to activate or *77 to deactivate. The system then plays a confirmation announcement and the user hangs up. Feature access codes can also be used from the call control client. For example, the user can enter *78 to activate Do Not Disturb. The system then rings the user's device and plays a confirmation announcement indicating that Do Not Disturb has been activated.
Click the red guy with the slash through it.
WebRTC is emerging from the realm of hype to real-world adoption. This open source standard lets application developers enable voice and video communications within web browsers for customer-facing web applications.
Global Cloud NetworkingAdvanced Managed SecurityCloud Unified Communications
About UsAwardsManagement TeamPress ReleasesNewsCareersContact Us
©2015 masergy communications, inc. • Policies • Sitemap • ancillary-service-charges