Masergy Corporate Headquarters2740 North Dallas ParkwayPlano, TX 75093 (USA)
Customizable, high-performance global cloud networking with software-defined network control, fully managed 24/7.
Next-generation threat-management solutions, fully managed with continuous monitoring by security experts.
Feature-rich global unified communications solutions that are inherently resilient and infinitely scalable
Masergy provides a comprehensive customer experience from custom solutions designed to fit companies' unique business requirements to innovative technologies and customer support that is unrivaled in the industry.
Masergy’s customers credit us with delivering superior performance in every respect, from customized solution design and innovative technologies to proactive customer support. Clients view Masergy’s technical experts as an essential extension of their IT teams.
Masergy’s Software Defined Network Platform with advanced analytics and our adaptive behavioral-based security platform deliver powerful solutions that let our customers operate at the speed of business change.
Our 15-year history is highlighted by a host of groundbreaking advancements, including our software-defined network platform – all of which were developed through a customer lens.
Learn how Masergy is delivering the latest technologies and customized solutions to our clients in an effort to transform enterprise IT into an engine of business innovation.
Blog Case Studies Product Sheets Videos Webinars Whitepapers
Masergy has created an award-winning partner ecosystem that enables us to deliver the most advanced solutions to our customers around the globe. Together, we provide unparalled service and support throughout the entire customer lifecycle.
Partner Levels Program Options
Masergy is the largest independent cloud network provider in the world. Our customized solutions approach helps our customers reduce the cost and complexity of managing their global networks, advanced security and cloud-based unified communications systems.
Awards Management Team Press Releases News Careers Contact Us
Masergy receptionist is a web-based application enabling a user to monitor a configurable set of users in the enterprise business group. This service provides critical call detail and group member status for effective attendant call routing. Entirely web based, this service surpasses legacy PBX consoles, and seamlessly combines with Masergy applications such as Auto Attendant, for enhanced attendant solutions. Functionality is distributed across three components to optimize attendant performance.
The Attendant Console is used to:
An IP phone is used to
You can view several directories from inside The Receptionist Software:
The receptionist can set up a list of a few contacts (under web portal>>Client Applications>>Broadworks Receptionist Enterprise, also known as Phone Status Monitoring). You can also view the entire list of all numbers in your group. You can search by last name, sort by first name, etc. If the receptionist is also responsible for other tasks using her computer, we recommend a second monitor one for the receptionist and one for the other tasks. We also recommend a headset if you wish to take full advantage of the features such as a click to answer. The alternative is also very easy, by picking up the handset to answer calls.
Masergy Receptionist Client User Guide - EnglishDownload PDF
Masergy Receptionist Client User Guide - FrenchDownload PDF
Masergy Receptionist Client User Guide - GermanDownload PDF
Masergy Receptionist Client User Guide - ItalianDownload PDF
Masergy Receptionist Client User Guide - SpanishDownload PDF
WebRTC is emerging from the realm of hype to real-world adoption. This open source standard lets application developers enable voice and video communications within web browsers for customer-facing web applications.
Global Cloud NetworkingAdvanced Managed SecurityCloud Unified Communications
About UsAwardsManagement TeamPress ReleasesNewsCareersContact Us
©2015 masergy communications, inc. • Policies • Sitemap • ancillary-service-charges