Masergy Corporate Headquarters2740 North Dallas ParkwayPlano, TX 75093 (USA)
Customizable, high-performance global cloud networking with software-defined network control, fully managed 24/7.
Next-generation threat-management solutions, fully managed with continuous monitoring by security experts.
Feature-rich global unified communications solutions that are inherently resilient and infinitely scalable
Masergy provides a comprehensive customer experience from custom solutions designed to fit companies' unique business requirements to innovative technologies and customer support that is unrivaled in the industry.
Masergy’s customers credit us with delivering superior performance in every respect, from customized solution design and innovative technologies to proactive customer support. Clients view Masergy’s technical experts as an essential extension of their IT teams.
Masergy’s Software Defined Network Platform with advanced analytics and our adaptive behavioral-based security platform deliver powerful solutions that let our customers operate at the speed of business change.
Our 15-year history is highlighted by a host of groundbreaking advancements, including our software-defined network platform – all of which were developed through a customer lens.
Learn how Masergy is delivering the latest technologies and customized solutions to our clients in an effort to transform enterprise IT into an engine of business innovation.
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Masergy has created an award-winning partner ecosystem that enables us to deliver the most advanced solutions to our customers around the globe. Together, we provide unparalled service and support throughout the entire customer lifecycle.
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Masergy is the largest independent cloud network provider in the world. Our customized solutions approach helps our customers reduce the cost and complexity of managing their global networks, advanced security and cloud-based unified communications systems.
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Masergy Voicemail Transcription saves time and increases productivity. No longer will you have to listen to your voicemail messages when you can read them. The transcribed messages are also known as voice to text (V2T). The V2T is a best effort speech recognition in converting your voicemail message to written text and you also get an email that has the text and an audio file attached.
We have two levels of service:
You simply add the service to any and all of your users. A voicemail is left and it goes to Masergy transcription service. A secure computer listens to the message. Then it emails it directly back to your e-mail address with an attachment of the message left and the transcribed message in the body of the e-mail.
If you require a more accurate transcription then use the Human Assisted Voicemail Transcription Service. After the message is transcribed by computer, if the computer is confident it will just email you the text, but if it believes there might be errors, then the message is sent to a live person to listen to your message and double check the transcription. The Human Assisted service has an additional charge. The entire process is handled with in a few minutes.
For further details please talk to your system administrator or contact Client Services at 611 from any of your Masergy phones.
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WebRTC is emerging from the realm of hype to real-world adoption.
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