Is there any Call Center related software to download?
Masergy remotely delivers and manages Call Center services using cloud resources Unlike premises-based solutions, hosted UC solutions require no hardware to provision, and there is no software to buy or install.
What’s more, Masergy’s Hosted Call Center services provide centralized management and control that allows supervisors to access and control all resources from within a web browser leveraging Thin clients. There is nothing to download or configure on the local machine. All functionality is delivered natively in a the web browser.