Yes, the UCaaS provisioning API is available for anyone to use and is at no additional cost. If the customer has the resources to write code and script to integrate with their other business applications, then they should be able to consume the API. Masergy provides the API schema as outlined in the “user guide-User Provisioning API Usage”. However, Masergy cannot develop the customer’s UCaaS API workflow for their business.
Here is the link where you can learn more about enhancing your web applications to perform additional call control functions with our Broadsoft platform: http://developer.broadsoft.com. You will need to create an account – it’s easy – to gain access to the online Xsi schema, forums, and documentation. Once you gain access to the developer site, we can provide you with a Sandbox account on our platform to enable your developers to build your application.