Does Masergy offer any type of Automated Attendant for the business web?
Yes, the Visual Automated Attendant (VAA) enables real time customer interactions directly through the browser initiated from any page on your website. The transition from a webpage visit to a real-time communications experience is seamless, as the visitor is connected to the appropriate resource based on their selection of VAA menu options on your website prior to starting a voice call. The visitor saves time by not having to use a telephone and dialing phone numbers. Moreover, the visitor no longer needs to listen to lengthy automated attendant greetings and making touch tone selections to get connected to the appropriate resource.