Do you offer Music On Hold or Promotion On Hold options?

Yes. Our solution includes Music and Promotion on Hold. This service allows an administrator to set up and maintain an audio file that can be broadcasted to held parties in various scenarios (Call Park, Call Hold, Call Centers, and Busy Camp On). This service also allows users to enable or disable Music On Hold on either a per-call or persistent basis by using a feature access code or the web portal.

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